Professional Summary

A resourceful and enthuastic experienced procurement and administrative professional with excellent adminitrative skills, interpersonal skills, customer service and excellent procurement expertise.

Professional Experience

2022 to Present

Costumer Service Executive

Startimes Media Company

Manage large amounts of incoming calls.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships of trust through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Manage company’s social media accounts.

2021 to 2022

Cashier/ Front Office Manager

Simbisa Limited

Duties:

Receiving and receipting payments

Carrying out daily reconciliation of the daily transactions

Banking all the cash collected at the front office

Plan, coordinate and control the daily operations of the front office.

Keeping records and update clients files.

Managing diary and company activity log

Receiving and distributing parcels and mails

Participate in stock management.

Handling any customers complaint arising at the front office

2020 to 2021

Marketing executive

Fusion Four Consultancy

Searching for new clients

Closing Sales

Follow up on Clients

Invoicing Clients

Advising Clients

Curriculum Vitae

Lavender Anyango Omondi

Procument Executive

Contacts

Phone:

+254*********

Email:

adv3z5@r.postjobfree.com

Languages

English

Kiswahili

Professional Highlights

Results-oriented

Excellent organization

Administrative capacity

Excellent people’s skills

Customer service

Team player

Computer proficient

Year of Birth

1995

Gender

Female

Hobbies and Talents

Hobbies:

Travelling

Watching movies

Listening to music

Community work

Talents:

Administration

Communication

August to November 2019

Graduate Trainee

Resort Kenya Limited, Mayfair Group

Stock control

Carrying out daily and monthly stock take

Banking cheques and cash

Preparation of monthly reconciliation

Petty cash controls

Carrying out administrative support duties i.etranfering calls

March to August 2016

Graduate Trainee

Mersons Communications Limited

Stock control

Carrying out daily and monthly stock take

Banking cheques and cash

Preparation of monthly reconciliation

Purchasing stock

Carrying out administrative support duties i.etranfering calls

Education Backgroup

2016-2019 : Technical University of Kenya

Diploma in Business Management (Procurement and Supply Chain Management)

2015 – 2016 : Shalom IT Center

Certificate in Computer Studies

2014 – 2015 : Technical University of Kenya

Certificate in Business Management (Procurement and Supply Chain Management)

2009 – 2013 : Kobudho Girls Secondary School

Kenya Certificate of Secondary Education

2001 – 2008 : The Amaf Academy School

Kenya Certificate of Secondary Education

Referees

Mr Paul Mbugu Kamau

Human Resource Manager

Resort Kenya Limited, Mayfair Group.

P.O. BOX 39701, Nairobi.

Mr. Paul Mbok Obudho

Kabudho Girls Secondary School

P.O. BOX 46135 – 00100, Nairobi.

Tel: 072*-******/073*-******

Dr. Kambaga

Chairman of Business Admin and Management

Technical University of Kenya

P.O. BOX 52428 – 00200 Nairobi

Contact this candidate