Service Agent Customer

MARIA TERESA GARCIA

**** **** ******* *** ********, Texas 78542 · 956-***-****

***********@*****.***

Objective: Customer service with and extensive background in working high customer interaction while maintaining customer satisfaction. Looking to utilize this skillset for a quickly growing company experience.

EXPERIENCE

SEPTEMBER 2019 – PRESENT

SUBSTITUTE TEACHER, Edinburg Consolidated School district

-Substitute certification

10/4/2010 – 11/12/2021

MANAGER/ CUSTOMER SERVICE ASSOCIATE, RGV TEXAS DRIVE THRU SAN CARLOS, TEXAS 78542

-Greeting customers, store management, accounting, processed payroll and payments, office organization

8/2007-6/2010

Herbalife Independent distributor, Edinburg Texas

2/2003-12/2003

Ticket Master, Pharr Texas

-Answering phone calls, ensuring a good customer satisfaction of their purchase

10/2001-3/2002

Medical Assistant/ Receptionist- Dr. Anthony Puig McAllen Texas

11/2000- 10/2001

Answering service agent, McAllen Texas

Summer 5/1999- Summer 5/2000

Guest relations/Customer service- Super splash Adventure water park Edinburg Tx.

01/2012-07/2013

Joslin Diabetes- DHR (Doctors hospital at Renaissance)

Billing and insurance consultant

Aided in helping over 100 plus patients on a daily basis as well as administering office management. As an office manager I assisted in many well-rounded positions as a cashier, receptionist, operator, and patient register. Processed many reports on weekly to monthly basis, in addition to the claims and denials and required documentation for appeal process.

EDUCATION

1996-2000

EDINBURG NORTH HIGH SCHOOL, High School diploma

2001

SAN ANTONIO COLLEGE OF MEDICAL AND DENTAL ASSITANT, Medical Assistant Diploma

SKILLS

Accounting

Office Management

Guest relations

Verbal/written communication

Typing

Filing

Bilingual- Spanish and English

Customer service

REFRENCES

Karina Hernandez (Friend) – 956-***-****

Cleo Deleon (friend) – 956-***-****

Aracely Zavedra (Neighbor)- 956-***-****

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