Security Guard Customer Service

Anthony Opleda 760-***-**** **********@*******.***

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Anthony Opleda

760-***-**** (home) 760-***-**** (cell)

**** **** ***** *** *******, Palm Springs, CA 92264 **********@*******.*** Resume

Professional Experience

Anthony Opleda 760-***-**** **********@*******.*** 2

Educational Level

Graduated at the Palm Springs High School

Palm Springs Unified School District

High School Graduate

College of the Desert (COD)

Some college credit (Math and Architecture Classes) Professional Profile

Security Guard/Armed Guard

Retail Supervisory

Retail Management

Retail Receiving Supervisor

Photo Supervisor

Professional Experience

Canndescent (Fiore Management LLC) Santa Barbara California Cultivation Facilities, Desert Hot Springs, CA. (2020 – Current) Responsibilities:

• 4 pm – 12:30 am Monday – Friday (current shift)

• Always arrive on time and ready to perform all duties.

• Check email for any instructions or Company news for the day.

• Follow any instructions from company group text about the facilities and staffs.

• Responsible of making sure all irrigation schedule happens accordingly and make any necessary repairs when needed.

• Responsible to monitor Grosens, Agrowtek and Ridder system. It’s a system that monitor all company sites cultivation rooms for Climates and Water content. It is my responsibility to respond to any alarms that sent by any of the systems that is wrongly happening to the plants or grow rooms.

• Responsible for making sure the Director of Cultivation, Managers of operation are aware of what is going on during my shifts by a group text messages and by daily shift report.

• Responsible to oversee security personnel and protocol. Making sure everyone is doing their job according to company SOP and regulations. Also making sure that all staff doing what they supposed to do during work hours.

• Also responsible for order some supplies for cultivation needs. Gadite (OmniSentry) Private Security, Desert Hot Springs, CA. (2017-2019) Armed Security Guard for Snider Cannabis Cultivation Facility and Canndescent Cultivation Facility in Desert Hot Springs, CA. 92240 Responsibilities:

• 6 am – 6pm Monday – Friday

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• 6 pm – 6am Overnight Shift Schedule Monday – Friday

• Always arrive on time and ask for pass down information for the night shift

• Check surveillance cameras and making sure that all workers and employees have left for the evening.

• Conduct patrol of the entire site and check all entrée doors making sure they are locked and secure.

• Patrol every hour and report via text message to night supervisor.

• Report and observe all activity

• Check everyone’s ID for after hour arrival entrée.

• When relief arrived in the morning, relays all information from prior night. Picore International Security, Palm Springs, CA. (2015-2017) Security Guard for Hard Rock Hotel in Palm Springs, CA. 92264 Responsibilities:

• Schedule Shift may varies depending on the events.

• During club nights at the hotel, we, guards are responsible for keeping peace in order and making sure that everyone is safe. Making sure no alcohol permitted outside the club and no under 21 years of age during club hours.

• Patrol hotels perimeter after hour and making sure everything is safe and making sure everyone is inside of their rooms and not in the hallway and keeping peace meaning no loud noises are permitted inside the rooms and throughout the hotels after hours.

• Report any unusual activity to hotel front desk and/or supervisor.

• Call 911 for any emergency or arrest.

• Responsible for writing all activity and keeping DAR up to date during hourly patrol. Picore International Security, Palm Springs, CA. 92264 (2015-2017) Security Guard for Organic Solution of the Desert in Palm Springs, CA.92264 Responsibilities:

• Schedule Shift may varies

• Responsible for guarding the site and making sure no robberies and vandalism happen and report any unusual activity to supervisor and/or store owner.

• Call 911 for any emergency and/or arrest.

• Responsible for writing all activity and keeping DAR up to date during hourly patrol. Chuck Lathan Associates, Inc., Parker, CO. 80134 (2014-2016) Sales Representative for Petco, PetSmart, Tractor Supply Company Responsibilities:

• Schedule Shift varies depend on vendor job demands and computer site job work loads

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• Responsible for vendor product reviews, rotation and making sure that stores are ordering and keeping in stock a high priority.

• Responsible for product resets, planograms and pull all product that is outdated.

• Responsible for training all available employees on new products and/or merchandise for better knowledge and for better sales recommendations for pet owner’s needs.

Home Depot Home Improvement Store, Palm Springs, CA. (2008-2010) (2012-2015) Inventory Manager Specialist (D92)

Responsibilities:

● Schedule Shift 4 am to 1 pm

● Responsible for giving great customer service and making sure that they got what they came for and sell the whole project.

● Responsible for creating Packdown list for the first hour. List for opening associates to do after clocking in.

● Responsible for any emergency price change and making sure that is done before the store opened.

● Responsible for regular price changes and on hand inventory count changes that must be done at the end of the day shift.

● Responsible for ordering all needed merchandise for the store and also for customers and contractors job site.

● Responsible for calling vendors to make sure that all PO’s are current and not overdue.

● Responsible for making sure that all price labels are current and readable for customers.

● Responsible for going thru Host PO’s that are being sent to store automatically that are needed not excess inventory.

Home Depot Home Improvement Store, Palm Springs, CA. (2010-2012) Department Supervisor for Power Pack Down (D04) and Bay Integrity Associates

(D92 a.k.a. Inventory Management Associates)

Responsibilities:

● Making sure that Customer Service comes first before tasking.

● Manage 10 to 19 employees

● Delegate task to appropriate associates.

● Responsible to make sure that all BIA personnel are doing their job and getting it done right and on time according to company’s policies.

● Responsible for Power Pack Down team to make sure that the shelf is fully stocked, and all overhead merchandise has been worked and all boxes are SKU’ed and right counts are printed in each box.

● Making sure that all palletized merchandise in the overhead is tagged and shrink raped according to company’s safety policies.

● Making sure other associates are executing pack down list and other Supervisor are changing on hands accordingly and get the product ordered.

● Making sure that all safety policies are being followed and into company’s SOP. 17 ears of retail experience with the Longs Drugs Store Corporation. Anthony Opleda 760-***-**** **********@*******.*** 5

• Exceptional versatility and adaptability.

• Dedication and drive as a hard working individual.

• Superlative communication and team-building

skills.

• Ability to manage multiple tasks in a pressured

environment.

Longs Drugs Store, Palm Springs, CA (2006-2008).

Store Receiver / Manager Trainee

Responsibilities:

• Store opening procedures – Open store - Count and Balance safe/change funds

• Manage 3 to 5 Employees – Delegate tasks to the appropriate personnel.

• Cover Sales Floor – Answer Manager calls – Customer Service.

• Accurate counting of products and comparing to vendor packing slips.

• Communicate with Vendors to resolve discrepancies.

• Offloading truck by hand and pallet jack – this includes lifting, bending, twisting, and pushing boxes up to 50 lbs.

• Housekeeping – keeping the area safe and clean at all times.

• Manage Paperwork Flow – Ensure Invoices are Key Tagged at time of delivery in order to be processed by Bookkeeper.

• Manager Beer and Soda Department – Manage Inventory Control to ensure store has consistent Stock on Hand and minimal excess inventory.

Longs Drugs Store, Palm Springs, CA (2001-2006).

FMC (File Maintenance Coordinator)

Responsibilities:

• Responsible for maintaining and updating all product pricing and related store system data in order to ensure pricing accuracy within the store.

• Conducts and facilitates the periodic auditing of all store merchandise in order to ensure prices are correctly scanning in the system.

• Responsible for supporting store Plano gram integrity as well as product placement consistency and communicates any and all appropriate recommended actions to store management.

• Responsible for facilitating order integrity within the store including the maintenance of accurate on hand counts and merchandise attributes that impact ordering or in-stock conditions.

• Creates, develops, and maintains store pricing labels and signage in order to ensure accurate scanning compliance.

Anthony Opleda 760-***-**** **********@*******.*** 6

Longs Drugs Store, Palm Springs, CA (1996-1999)

Photo Supervisor (1997-2001)

Responsibilities:

• Create, build and stock Photo Department merchandise displays. Ensure the efficient operation of the Photo Department, including ensuring that the photo and liquor cages are locked.

• Assist with quarterly inventory preparation and count. Duplicate keys. Backup clerk/cashiers in other departments; assist in other areas of the store as needed.

• Assists customers in the Photo Department, stocks Photo Department merchandise and assists in ensuring the efficient operation of the Photo Department.

• Provide customer assistance within the Photo Department. Answer customer inquiries and provide product information.

• Manage 2 to 3 Employees.

• Ensures the efficient operation of the Photo Department, including maintaining required records and logs to ensure compliance with federal and state laws.

Longs Drugs Store, Palm Springs, CA (1995-1997)

Receiving Supervisor

Responsibilities:

• Accurate counting of products and comparing to vendor packing slips.

• Communicate with Vendors to resolve discrepancies.

• Offloading truck by hand and pallet jack – this includes lifting, bending, twisting, and pushing boxes up to 50lbs

• Housekeeping – keeping the area safe and clean at all times.

• Manage Paperwork Flow – Ensure Invoices are Key Tagged at time of delivery in order to be processed by Bookkeeper.

Longs Drugs Store, Palm Springs, CA (1992-1995)

FMC – File Maintenance Coordinator

Responsibilities:

• Responsible for maintaining and updating all product pricing and related store system data in order to ensure pricing accuracy within the store.

• Conducts and facilitates the periodic auditing of all store merchandise in order to ensure prices are correctly scanning in the system.

• Responsible for supporting store Plano gram integrity as well as product placement consistency and communicates any and all appropriate recommended actions to store management.

• Responsible for facilitating order integrity within the store including the maintenance of accurate on hand counts and merchandise attributes that impact ordering or in-stock conditions.

• Creates, develops, and maintains store pricing labels and signage in order to ensure accurate scanning compliance.

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Education

Palm Springs High School

High School Diploma

College Of the Desert

References

References are available upon request.

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