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Service Representative Customer

Location:
Frisco, TX
Posted:
March 23, 2023

Contact this candidate

Resume:

Lekayla Harbor

Dallas, TX *****

adv3wu@r.postjobfree.com

+1-945-***-****

Authorized to work in the US for any employer

Work Experience

Sales Development Representative

CIENCE - Dallas, TX

July 2022 to Present

Outside B2B sales representative using softwares and systems such as salesloft crm, microsoft excel, and orum dialer to make 100+ cold calls per day and set appointments for sales, selling tech products such as tech A.I powered systems softwares and products using negotiation, communication, and knowledge of the use and benefits or products and/ or services.

• Tracked sales and other KPIs

• Negotiated and completed purchasing contracts

• Provided exceptional customer service

Licensed Realtor

August 2020 to Present

Outbound cold call, email, Facebook Message sellers and buyers of real estate to close real estate transactions Successfully. communicate with speed and Promptness to discuss buyer and seller needs clearly. Negotiation of contract prices, fees, asking price of a property. This position consisted of Internet research to constantly learn and increase real estate deals as well as research of marketing methods to see more success. I have been able to become an experienced as a personal sales / service representative, researcher, advertiser/ marketing manager. I excel at networking, sales, listening, talking, and being driven.

Facebook Marketing Expert

Facebook, Inc. - Dallas, TX

February 2022 to May 2022

Specialize in ad design while maintaining a ranking in the top 10% in sales and implementation. Responsible for successfully self-starting and working independently to build client relationships, solution selling, cold calling, email marketing, closing leads, and generating new business. Overcome objections by establishing companies needs & advising them of the most beneficial ad sets to consistently increase and optimize their ad results and maximize their ad spending. Achieved revenue goals by making 150-200+ Daily outbound B2B cold calling business owners who advertise on Facebook as well as sending 100+ Follow up emails daily. I use SAAS integration systems such as Hubspot and manage leads using sales force CRM to enter client data such as updates and logging each interaction & keeping track of success of both pitches & implementations. Train new and existing employees. Customer Service/Sales

The Lice Heads, LLC

November 2019 to August 2021

Maximize reaching sales goals by overcoming objections, diagnosing issues, & helping to consistently solve whatever problem they have by communicating effectively the utilization and benefits of the products. resolve customer issues promptly, Implement high achieving customer satisfaction goals, and better-enabled myself to effectively meet them. In this role I was able to exercise my sales skills, persuasion/ upselling skills, teaching, communication, and organization skills. Education

Bachelor of Science in Psychology

Indiana University-Bloomington

2016 to 2020

Skills

• Customer Relationship Management

• Social media management

• Outside sales

• Windows

• Customer support

• B2B

• Typing

• Direct marketing

• Facebook Advertising

• Search Engine Optimization (SEO)

• SaaS

• Intelligence targeting

• B2B sales (3 years)

• Salesforce

• Email marketing

• CRM Software (2 years)

• Market Research

• Customer Service

• Communications

• Leadership Experience

• HubSpot

• Outbound Sales (4 years)

• Social media marketing

• Google Suite

Assessments

Work style: Reliability — Highly Proficient

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work motivation — Expert

March 2021

Level of motivation and discipline applied toward work Full results: Expert

Real estate — Highly Proficient

February 2021

Matching listings with specifications

Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

March 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Real estate — Highly Proficient

February 2021

Matching listings with specifications

Full results: Highly Proficient

Attention to detail — Highly Proficient

April 2021

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Advanced attention to detail — Highly Proficient

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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