SMITHA RAMAKRISHNA

***, **********, ****, **-***** 646-***-**** adv3ws@r.postjobfree.com Smitha Ramakrishna LinkedIn

Professional Summary:

I have 10+ years of experience in Development, Testing, and Team leadership in the field of IT in various domains like supply chain, Health care, Clinic, Banking, etc. I have a quick learning curve when it comes to new technology.

1+ year experience in data pipeline creation, used Tableau for visualizations to present to the stakeholders.

Experience in industry-standard methodologies like Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) using V Model, Waterfall, and Agile Model using SCRUM methodology and developing test automation solutions for Agile/SCRUM Methodology.

In-depth knowledge of all QA Phases that include Manual, Functional, System, Integration, End-to-End testing

Experience in various areas of Manual Testing like Functional, Compatibility, UI, Regression testing, and UAT.

Experienced running scrum calls and handling the team.

Experienced in test planning, developing test scenarios, test cases, Requirement Traceability Matrix, defect tracking, reporting & test automation.

Experience in designing, developing, and enhancing automated test scripts for Selenium using Java.

Experience with TestNG, JUnit, XML, and Data Providers to work differently with a different set of data with Selenium.

Worked on different frameworks like Data-Driven, Keyword Driven, and Hybrid Driven also experience in Behavior-driven Development (BDD) approach.

Experienced in making Data-Driven, Keyword Driven, Hybrid, and Page Object Model frameworks with Selenium to maintain test suite.

Knowledge on Snowflake Database, Schema, and Table structures.

Experience in Testing Web Services using SOAP UI tools and POSTMAN.

Writing snow SQL scripts in snowflake cloud data warehouse for business analysis and reporting

Experienced with Cucumber Framework using Gherkins.

Expertise in performing Mobile Automation Testing using Appium.

Experience in testing and handling different frames in the application.

Involved in End-to-End testing of business rules on the Web-based application.

Experience in Cross Browser Testing using Selenium Grid.

Experience in working with different tools like Apache POI doing Data-driven testing.

Experience using defect tracking tools such as JIRA, Rally and HP Quality center for Issue tracking.

Experience in Sanity, backend, front-end, functional, integration, regression, Smoke, cross-browser, cross-platform, QTP/UFT, performance, and stress testing.

Experienced in load and performance testing tool JMeter.

Experienced in using build automation tools such as Maven (to manage framework dependency jar files) and Ant for automating software build processes and code repository management tools like SVN and GIT.

Experience in building Test Plans and Test Cases and navigating through the test lab, fully involved in the process of Defect identification and resolution using tools like Quality Center and HP ALM.

Exhaustive Experience in Designing & implementation of Automation Frameworks including TDD, BDD, data-driven, keyword-driven, and hybrid using Selenium WebDriver, C#, JavaScript.

Experience in performing GUI, Functional testing, System testing, Regression testing, Backend testing, Smoke testing using manual & automated testing tools.

Experience with Jenkins, SOAP, REST and other client-server API testing.

Experience programming in Java, Python, JavaScript, HTML, XML and SQL on Windows XP, Vista Operating Systems, and UNIX environments.

1+ years of experience in interpreting and analyzing data sets to ease the business decision-making process

-Creating reports/dashboards/graphs/storytelling to provide actionable insight for decision-making.

Working knowledge of various Python libraries such as NumPy, SciPy for mathematical calculations, Pandas for data preprocessing/wrangling, and Matplotlib for data visualization.

Good knowledge of data warehousing, data modeling, data analysis, data validation, data cleansing, data verification, and identifying data mismatch.

Knowledge on SSIS.

Technical skills:

Testing Tools

Selenium WebDriver/GRID, HP load Runner, JMeter, SOAP UI, POSTMAN, TOSCA, PowerBI, Swager, Tableau, UFT, BlazeAdvisorTool, Appium, CUCUMBER, Grafana, REST, Swagger, XPath, Fire path, Maven.

Languages

JAVA, PHP, JavaScript, HTML, CSS, XML, SQL, JSON, Python, Ruby, C#, VBScript, Pandas, Sklearn, NumPy, Matplot, Seaborn, and Machine Learning.

IDE

Eclipse, SQL Management Studio, IBM Studio, Jupyter Notebook, VisualStudio2019, PyCharm, FitnessTool, BlazeAdvisorTool

Test Framework

Data Driven Framework, BDD, Cucumber, POM, Hybrid, BDD, Junit, TestNG, Pytest, Robot Framework, Gherkin

VersionControlSytem

GIT, TortoiseHg, CitrixClearCase, SVN.

Tracking Tools

JIRA, Quality Center (QC), TestRail, Bugzilla & IBM Rational Team Concert (RTC), HPALM, Clear Quest, Traceability Matrix, Merlin, Test Link, Confluence, TCZilla.

Continuous Integration Tools

Jenkins, Kubernetes, Dockers, ANT.

Databases

SQL Server, MS Access, Oracle, MySQL, Snowflake Data-ware house, MongoDB, Hadoop, Snowflake, PostgreSQL, AzureDataFactory

SoftSkill

Agile-Scrum, Waterfall, Test Plan, Sprint Planning, Sprint Retrospect Meetings,Root Cause Analysis, HIPPA, SDLC, UAT, Regression Testing, Automation Testing, Database Testing, GUI Testing.

Cloud:

Certified AWS Cloud Practitioner, Understanding of Azure cloud.

Operating Systems

Windows (XP, Vista & 7, 8) Linux, Mac

EDUCATION

Currently pursuing Master of Science in Computer Science, Kent State University at Kent, OHIO. (2022- May 2023) CGPA:3.7/4

Bachelor of Engineering in Electronics and Communication, AMC Engineering College at Bangalore, India (2001-2005)

WORK EXPERIENCE

QA Engineer: Citibank 02/2022-Present

Assessed & analyzed user stories in Agile and participated in Sprint planning, Review Sessions & Scrum Meetings and developed Test scenarios, Test cases, Test data, Test procedures, Test reports.

Studied High Level Design documents, User Stories, Flow charts and Screen shots and interacted with Business Analysts.

Designed and developed automation test framework using Eclipse, Java, Selenium Web Driver Maven, Page Object Model, TestNG, Git and Jenkins

Developed automation test scripts using Java, Selenium Web Driver, TestNG, Maven, Eclipse and Jenkins.

Developed automation scripts using Rest assured and java to validate the request and responses of Restful web services.

Involved in the build and deployment of automation scripts in Git and Jenkins to run the regression suits periodically on scheduled suits in the CI/CD Environment.

Generating the test reports after execution of the build in the CI/CD Jenkins environment for the regression test suite of the application.

Used Pandas, NumPy, SciPy and Matplotlib in Python for developing various analysis of data sources like flat files, databases etc., derived from the reports.

Used MS Office extensively (Word, Excel, PowerPoint) and Tableau for visualizations to present to the stakeholders

Developed programming on analytical tools including Tableau & SQL to capture the insights and present the same to the clients and stakeholders

Developed the necessary Stored Procedures and created Complex Views using Joins.

Used Agile Methodology for Iterative development and rapid delivery of the insights and results to the stakeholders and the customers.

Understanding and translating the business requirement and actively participated in the requirement gathering, designing, analyzing and reporting.

Created data pipeline using Azure Data factory.

Knowledge on SSIS.

Environment: Java, Selenium Web Driver, Rest assured, Cucumber, Maven, Page Object Model, TestNG, Eclipse, SQL, Postman, Jira, Git,Jenkins, Machine Learning, Tableau, Python

Project Lead: Tech Mahindra 10/2021-1/2022

Involved in writing release notes, Managing the Testing team, and communicating with developers, DevOps teams, and managers to release the product to the customer.

Involved in seamless data migration testing to Snowflake from Microsoft SQL Server.

Designed and developed automation test framework using Eclipse, Java, Selenium Web Driver Maven, Page Object Model, TestNG, Git, and Jenkins

Studied High-Level Design documents, User Stories, Flow charts and interacted with Business Analysts.

Involved in taking interviews for my team.

Responsible for the entire QA Life Cycle, which includes requirement analysis, designing, developing, and execution of the entire QA process and documentation of test plans, test cases, and test procedures.

Executed Test Suites for Sanity, Functional, Integration, Regression, Retest, and Smoke testing.

Support CI/CD (Continuous Integration and Delivery) using Jenkins.

Maintaining the test data across the teams and placing it in the confluence page and updating accordingly for testing purposes.

Performing the User Acceptance Testing (UAT) of all the test cases and scenarios of the application.

Environment: Azure, Snowflake, Selenium Web driver, TestNG, Maven, Java, SQL, HTML, CSS, Jenkins, Jira, SVN, Devops, ALM.

Senior Consultant: Capgemini, Client : Wellsfargo 02/2020-10/2021

Involved in writing test cases in ALM and test scripts for the application SAM using Visual Studio 2019.

involved in Web API Manual testing using Postman.

Extensively used Cucumber BDD for developing User Stories.

Loggin defects, attending scrum calls and was involved in peer review.

Hands-on experience in writing core java to access data from outsource files and used OOPS concepts in developing the Selenium framework

Experienced in Web Services testing using Postman tool.

Designed, developed, and implemented POM based Automation-testing framework utilizing Java, TestNG, and Selenium Web Driver

Created& documented complete and detailed technical specifications for all custom reports& file extract project.

Involved in executing the Regression test Cases.

Actively participate in daily Scrum meetings.

Involved in Sprint planning, and Sprint retrospect meetings and Test coordination between Onsite and Offshore team

Support CI/CD (Continuous Integration and Delivery) using Jenkins like creating jobs.

Experienced in performing Back-end testing by executing complex SQL queries for validating the data in the backend database tables.

Environment: Gherkins, SoapUI, Swagger -UI, Restful web, Selenium Web driver, TestNG, Maven, Java, SQL, HTML, CSS, Jenkins, Jira, SVN, Devops, ALM

Senior QA: MModal global services pvt. Ltd, Client :Clinics in the USA 06/2016-03/2017

Experience in the Implementation of Project specific, Generic Functions in Libraries

Maintaining VB script using UFT and Migrating VBScript to Selenium (JAVA).

Involved in executing the Regression and functional test Scripts and reporting bug.

Performed the role of QA Automation Tester in a fast-paced agile team.

Performed Mobile Manual testing and Automation testing using Appium.

Reviewing requirement documents, system documents to ensure technical accuracy, completeness, and compliance.

Participating in design reviews to provide inputs on functional requirements, product designs, and schedules.

Creating Test Plan, Test Strategy, and Test Cases manually for in-house developed products and software application developed.

performed data validations for Backend testing.

Interfacing with other groups like the Configuration Management team and Database team to test all features of the application from the perspective of End-to-End.

Actively participate in daily Scrum meetings.

Involved in Sprint planning, and Retrospect meetings.

Created in-depth reports and graphs in LoadRunner to check where performance delay occurred.

Performed concurrent executions on emulators and simulators over Sauce Labs and using real devices over Test Object.

Used Appium to facilitate mobile testing by creating mobile Driver class with the required Mobile capabilities.

Hands-on experience in using Appium Emulators and IOS Simulators for Mobile Application Testing.

Experienced in Web Services testing using SOAPUI tool. Validated request and response XML, SOAP, and RESTFUL Web service calls.

Environment: UFT, Test Complete, Selenium Web driver, TestNG, Maven, Java, SQL, HTML, CSS, Jira, Git, Manual Testing, Appium, Mobile Testing

Senior QA: GT Nexus PVT LTD 04/2012-09/2015

Identifying the test scenarios, Designing and Executing test cases for the new features to be implemented.

Involved in Functional, Database, and Regression Testing.

Experience in the Implementation of Project specific, Generic Functions in Libraries

Identifying the functionalities which can be automated and designing the test case and test scripts for automation using QTP/ Selenium TestNG (Hybrid framework)

Analyze and Review the MRD and Technical specifications documents.

Discussion with the development team in use case review meetings and provide feedback on understanding the requirements.

Involved in Functional, Database and Regression Testing.

Ensures the full application of all relevant QA standards to validate application functionality

Used Postman API tools to get convenient, visual display of query results.

Involved in Sprint planning, Retrospect meetings and bug reporting.

Involved in Production support for the supply chain clients.

Environment: UFT, TestRail, Bugzilla, Selenium Web driver, Postman, SoapUI, XML Validation, TestNG, Maven, Java, SQL, HTML, CSS, Jira, Git, Postman.

Software Engineer: Infotech Global India, Client : Siemens 06/2007-12/2009

Experience in authoring test cases – Functional, Regression, and System.

Used Blaze advisor tool to write rules for the requirement.

Successfully handled the testing of EDI files for all Edi syntax errors and HIPAA regulations.

Ability to accurately log defects, escalate issues, Risks and provide accurate management reporting.

Interact with developers to discuss technical problems, report bugs, and support the development team.

Written SQL queries for the execution of some of the project’s test cases and validated the data.

Involved in Peer Review of Test cases & FIT Scripts

Creatively and innovatively preparing test cases using the Fitnesse tool

Meticulously directed all the activities related to the creation and execution of test data and test plan

Updates test cases/plans to achieve max code coverage

Converted Regression Test Cases to Automation scripts

Experience in Identifying Test Scenarios, Requirement gathering, and Developing Test cases.

Involved in requirements study and understanding the functionalities

Involved in Peer Review of Test cases & FIT Scripts.

Environment: Blaze Advisor service, QTP, Fitness Script, ANT Script, Build Script, XML Validation, Java, SQL, ClearCase, Merlin, HIPPA.

Software Engineer: MainStay Teleservice, India 12/2005-08/2006

Worked on .Net application.

Performed Functional testing on the application.

Analyzed Test Scenarios from Requirements and wrote test cases.

Performed Regression testing, Smoke, Functional and GUI Testing.

Co-ordination with Onsite and Offshore team in fixing the defects.

Generated test summary reports, test log reports.

Worked closely with the Developers & Project Managers to get updates and resolve defects.

Tested the Application in different stages from QA, Staging and Production.

Good understanding of functional specifications.

Experience in writing SQL Queries to validate data in database for specific functionality and retrieve data for a specified set of test requirements.

Involved in SDLC/Agile processes and End to End test life cycle.

Assessed & analyzed user stories, Product Backlog, Sprint Backlog and participated in Sprint planning, Review Sessions & Scrum Meetings.

Designed and executed test cases, identified and acquired test data, analyzed test results, created defects to be the customer's voice for quality.

Environment: .NET, Test Rail, ANT script, Build Script, Software installations, SQL.

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