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Authorization Representative Data Entry

Location:
Crown Point, IN, 46307
Posted:
March 23, 2023

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Resume:

MIA A.

STANSIL

*********@*****.***

(***) ***-**8

St. John, IN 46373

Results-driven professional with 20 years of experience and focus on performance. Results-driven and hardworking with top-notch communication and organization skills. Diligent and forward-thinking professional with attentive and team-oriented nature.

PROFESSIONAL SUMMARY

Community Healthcare System - Engagement Center

Scheduler/Prior Authorization Representative

Munster, Indiana • 06/2021 - Current

Pinnacle Hospital - Medical Records Clerk

Crown Point, IN • 02/2020 - 02/2021

WORK HISTORY

Contacted insurance companies to obtain prior

authorization for medical procedures.

Tracked referral submission during facilitation of prior authorization issuance.

Input all patient data regarding claims and prior

authorizations into system accurately.

Reached out to insurance carriers to obtain prior

authorization for testing and procedures.

Verified eligibility and compliance with authorization requirements for service providers.

Processed medical records requests from outside

providers according to facility, state and federal law.

Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.

Reviewed charts and flagged incomplete or inaccurate information.

Delivered charts to assigned areas of hospital by

following established routing procedures.

• Uploaded physician progress notes, history and physicals SKILLS

• Authorizations

• Patient Scheduling

• Benefit Coverage

• Basic medical terminology

• Insurance authorization

• Proficiency in Epic

Effective communication

skills

• Medical terminology

Understanding of insurance

details

Visitor and Customer

Relations

Verbal and Written

Communication

• Courteous and Professional

Multitasking and

Prioritization

Hammond High School

Hammond, IN • 06/2021

High School Diploma

Bryman College

Chicago, IL • 05/2021

EDUCATION

Certification: Dental

Laboratory Technology

Indiana University Northwest

Gary, IN • 05/2011

Certification: Unit Secretary

Community Care Network - Patient Registration

Representative

Merrillville, Indiana • 02/2019 - 02/2020

into electronic medical records.

Maintained patient confidence by keeping patient

records information confidential.

Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.

Accurately pulled patient records for upcoming

appointments and procedures, typically within 8-hour period.

Followed exact procedures for handling transfers and other releases of medical records.

Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.

Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.

Accurately inputted patient and insurance information into company's computer system using Epic.

Visited patients' rooms to collect insurance and financial information required for registrations.

Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.

Scheduled Epic+ appointments using computerized

calendars in Epic System.

Imaged and scanned patient and registration

documentation into electronic patient record via Epic.

Identified non-participating and out-of-network

insurance plans and worked with patients and providers to address situations.

Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Completed administrative patient intakes with case histories, insurance information and mandated forms.

• Frequently double-checked patient histories and current information while scheduling follow-ups and other

appointments.

Carried out front office duties utilizing data entry skills in framework of medical database.

Obtained payments from patients and scanned

identification and insurance cards.

Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.

Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Received, recorded and addressed incoming and

outgoing communication via telephone and email.



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