Executive Assistant Operations Manager

Hi Potential Teammate,

Let me start by saying thank you for your invitation to join your team by being one of your most critical support pillars! My experience will show that we could be a perfect match! Allow me to provide an overview of my unique background and why you should be entertaining me for this pivotal role.

I was lucky to be born in the ‘jewel of Africa’ – Zimbabwe, and to experience a childhood many can only dream about. As much as my parents tried to shade my sister and I from unrest, in 2002 it came down to our physical safety and in a complete miracle, my family was given a second chance at life in the US. Since then, the sky has been the limit, and as my resume reflects, I have had an impressive career providing operational and people management within the technology sector. My introduction to operations started at Covidien where fresh out of CSUSM, I supported the VP of Research and Development. I meticulously organized all aspects of coordination for a workforce of 250 people. This included working with HR, planning large scale events, managing budgets and administering payroll to name a few.

After a couple years, I found myself moving to San Francisco where I started my next venture by supporting 4 Senior Portfolio Managers of the Global Technology Fund at Allianz. In this position, I learned the paramount skill of always being one step ahead and ready for anything. I was someone who got things done before being asked the question, dependable, never repeated a mistake, and an overall delightful representation of each of them. These are a few of the reasons why they fought hard not to let me go.

Word had gotten out that I was an absolute gem, so I had been sought out by a small Finnish based start-up – Supercell, to be the right hand to the General Manager. From San Francisco’s first shared office & tech incubator space, my role expanded to global proportions! Any task given to me, I annihilated! From hosting the entire Clash of Clans Game Team in San Francisco on their very first visit to the US, to securing office space and hiring in brand new geographies (Tokyo, Seoul, and Shanghai) to collaborating within a flat line global organization to create the world’s most attractive Employee Travel Policy, Global Full-Cycle Recruiting Standard, AND the original signee of some of the fundamental tech implementations still used by the company today. Supercell believes in giving the employee full trust to the employee to make the best decision Tamira Leigh Jubber

************@*****.*** 777 Preston St, Apt 29L, Houston TX, 77002 719-***-**** for the company. With this confidence, I soon became the glue uniting any group of employees, and an innovative and strategic thinker in any meeting. I am extremely proud of the permanent etch my name has made within Supercell. In October 2019, I had a deep longing to be closer to my family. I survived my proudest moment in life yet – I just finished going through a 3-year breast cancer battle while working. I had started to feel like my lifestyle in SF was not aiding my health in a positive way. I decided to take a break from working and live in Colorado Springs. I couldn’t stay idle for long, and in July of 2020 I joined a tech startup in the luxury travel space working 100% remotely. I loved making an impact, and within a year I tripled the workforce and revenue of Savanti Travel. My specialty is being able to jump in, quickly train, and use my own initiative to identify all the things that need development and implementation. Through high-level organization, efficiency in multi-tasking, implementation of progressive technology, and always being available, the Founder was able to travel and turn offline for his first time in 6 years!

The KPI’s you have outlined in your JD excite me because I know I will execute all of them while discovering more to crush. I am passionate about working in People Operations and can positively contribute to setting up an amazing life cycle standard for every aspect of your business - making it the best job people have ever had! Thank you so much for the time you have already taken to get to know me. I am thrilled at the possibility of more!

Please reach out to me anytime, I would love to meet you. Tamira Leigh Jubber

Tamira Leigh Jubber

************@*****.*** 777 Preston St, Apt 29L, Houston TX, 77002 719-***-**** June 2020 – Feb 2023

Director of Operations

Remote / Colorado Springs

• Worked with founder to articulate and publish company mission statement, core values and qualities every team member should have.

• Responsible for founder’s calendar and management of an inbox with 200+ ongoing new requests daily as well as status reporting on an additional 400+ active client requests.

• Management of all internal documents including policies, HR, operations, hiring, and accounting.

• Hired Savanti’s first C-level executive – the Chief Operating Officer.

• Enabled founder to be able to take time offline for the first time in 6 years of the business operating.

• Implementation of new operating systems to save time and increase accuracy including a 24hr coverage system, a US on-call system and the rolling out of a new CRM.

• Tripled internal workforce and doubled the client roster (7 employees to 22 employees)

• Implemented strategies within people management to create better communication, employee happiness, wellness and retention, quarterly goal setting and growth opportunities.

• Creation and maintenance of candidate pipelines, job descriptions and hiring strategies for each role (average 600+ candidates per role).

• Drastically improved the quality of administrative support by creating a specialization strategy within the operations team, including SOP’s for every task performed and a corresponding SLA to maintain a high quality level.

May 2013 to October 2019, Operations Lead

555 California St, Ste 5200, San Francisco CA 94104

• Fully trusted right hand to Supercell’s General Manager for all work and personal matters including schedules, travel arrangements for the entire family and associates, screener of all calls and meetings and Supercell representative in global meetings the GM was unable to take.

• Established secure systems globally within marketing and administration with much higher security and functionality for all teams, including CRM, and communication tools.

• Procured, designed, and managed building of all global offices (San Francisco, Tokyo, Seoul, Beijing and Shanghai)

• Creator of hiring policies before the company officially hired its first recruiter in 2016.

• Created companywide travel policy.

• Founding creator of employee handbook including all benefits and policies

• Founding creator of global hiring strategy and onboarding process.

• Interviewer and decision maker for all roles within administration and operations globally.

• Interviewer and stakeholder for all new hires to the San Francisco marketing team.

• Personally interviewed with a positive thumbs up for over 100 of Supercell’s current global workforce.

Tamira Leigh Jubber

************@*****.*** 777 Preston St, Apt 29L, Houston TX, 77002 719-***-**** February 2012 – April 2013

Operations Manager

555 Mission St, Suite 1700, San Francisco, CA 94105

• Supported 4 Global Technology Portfolio Fund Managers with all administrative tasks including scheduling, note taking, inbox management, travel coordination, and some personal administrative tasks on occasion.

• Researched analytics for managers ahead of investor meetings and was the face of the Global Tech Fund Team meetings with technology CEOs in the Bay Area.

• Lead admin interviewer and stakeholder for all operations and administrative roles across the board

• Used foresight on the needs of each team member and delivered excellent results without being asked on a day-to-day basis.

• Proud owner of the title of their best executive assistant to date. August 2010 to January 2012

Office Operations Manager

2101 Faraday Ave, Carlsbad, CA 92008

• Head liaison under the VP of Research and Development for Ventilator Alpha + Beta Phase.

• Full management of VP’s schedule, travel arrangements, editor of correspondence to various branches of the business, and the welcoming face of the business to all visitors.

• Site Coordinator, scribe and communications liaison between SME's, runners and FDA auditing team during Viking beta test audit.

• Assisted with operations for R & D engineer team (200+ personnel) including all internal events, trainings, travel arrangements, interview scheduling and hosting of visiting management. EDUCATION/CERTIFICATIONS:

Dominican Convent High School (Bulawayo, Zimbabwe) 2004 Calvary Christian High School (Vista, California) – Graduated 2005 Certified Dental Radiologist – Dental Board, Certification obtained at UCLA, 2007 California State University, BS in Kinesiology, San Marcos 2005-2009 Tamira Leigh Jubber

************@*****.*** 777 Preston St, Apt 29L, Houston TX, 77002 719-***-****

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