Customer Service Assistant Controller
Resume:
Robert H. Calhoun
Shreveport, LA 71129
***********@*****.***
CAREER OBJECTIVE:
To become a leader of a progressive management team, and to provide strategic and administrative direction and support to a result-driven staff.
EXPERIENCE:
Regional Sells Manager April 2018 - Present
Ark-La-Tex Shop Builders Haughton, Louisiana
Identified, qualified, and closed high-grossing sales projects in Louisiana, Arkansas, and Texas, coordinating site evaluations and surveys. I frequently partnered with clients and internal leadership to prepare building specifications and specific design features. Additionally, I developed and executed contracts, negotiating specific terms as needed. Key contributions include:
Increased organizational revenue, bringing in $6.5M in building projects.
Demonstrated ability to design and sell projects across a diverse portfolio of industry segments, including convenience stores, retail space, veterinary clinics, cattle barns, church sanctuaries, parking lots, gunsmith facilities, residential garages, and daycare centers.
Consistently developed and delivered projects in compliance with all established regulatory standards.
Area Manager May 2002 – April 2018
Dillard’s Inc. Bossier City, Louisiana
Managed and coordinated the daily departmental operations.
Maximized sales by building high performing teams, enhancing brand image in the market, and ensuring a consistent superior customer service experience.
Built strong partnerships with corporate, district and/or regional management.
Owner 2000 – 2002
Hunter’s Retreat Bossier City, Louisiana
Responsible for all aspects of store operations
Director of Accounting 1997 – 1999
Sisters of Charity, Management Solutions Shreveport, Louisiana
Responsible for all accounting functions of the organization including, but not limited to:
Monthly financial statement preparation
Budget preparation
Financial analysis and forecasting
Physician contract analysis
Managed Care contract negotiations
Chief Financial Officer 1989 – 1996
Minden Medical Center Minden, Louisiana
Responsible for planning, organizing, and directing all financial areas of the hospital.
Experience with Home Health, Gero/Phyc., Outpatient Gero./Phyc., Skilled Nursing Facilities, Rural Health Clinics, Chemical Dependency Units, Hospice, Med./Surg. And Obstetrics
Departments Supervised: Patient Accounting, Accounting, Material Management, Medical Records, Information Management, utilization Review/Case Mgt., Plant Operations
Assistant Controller 1988 – 1989
LaPlace Medical Center LaPlace, Louisiana
Duties include:
Monthly accounting close
Monthly financial reporting
Variance reporting Actual vs. Budget
Budgeting process
Supervision of Patient Accounting, Accounting and Information Management
Accountant 1985 – 1988
Minden Medical Center Minden, Louisiana
Duties include:
Supervision of Patient Accounting
Monthly accounting close
Monthly financial reporting
EDUCATION:
Bachelor of Science, Finance
Louisiana Tech University, Ruston, Louisiana
May 1985
SKILLS:
Knowledge of Lotus 1 2 3, WordPerfect, MS Excel, MS Word, MS Outlook, Lawson Insight, COBRA/HIPAA/Privacy Certified
REFERENCES:
Available upon request
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