Customer Service Fitness Trainer

Vadym Tsmokha

Toronto, Ontario ************@*****.*** 647-***-****

Education

Borys Hrinchenko Kyiv University Kyiv, Ukraine

Physical Education Specialization: Fitness Trainer 2016 - 2020 Poland College Wrocław Business and Administration Science Center Wrocław, Poland Massage Therapist 2020 - 2022

Experience

AquaPark Ukraine

Lifeguard 2016 - 2019

• As a skilled lifeguard at Aquapark, I have honed my abilities to responded quickly and calmly to individuals in crisis situations, providing expert first-aid care and administering rescues when necessary. My experience has also equipped me with the knowledge and skills necessary to provide first-aid and artificial respiration in emergency situations. Additionally, I am adept at managing all aspects of pool operations, including ensuring water safety and overseeing pool maintenance. By enforcing pool rules, I worked diligently to ensure the safety and well-being of all patrons on and around the pool deck. GYMMAXX Ukraine

Lifeguard September 2019 - December 2019

• As a highly skilled lifeguard at GYMMAXX, I have extensive experience in supervising swimmers and ensuring their safety by enforcing all pool safety rules and regulations. I am adept at identifying and warning swimmers of improper activities or potential hazards. Additionally, I have performed numerous rescues of persons in distress or in danger of drowning, providing expert rescue breathing CPR and First Aid as needed. My strong understanding of first-aid has allowed me to promptly address injuries related to pool use. Furthermore, I have conducted thorough testing to assess water quality, including chemical readings on PH and chlorine levels, and water temperature. Through my diligent efforts, I have been able to maintain a safe and enjoyable swimming environment for all patrons. Fitness Club Stimul Ukraine

Personal Trainer December 2019 - July 2020

• As a dedicated fitness trainer, I have successfully evaluated and provided orientation sessions to numerous new clients. With a passion for proper form and technique, I have also demonstrated correct equipment usage and lifting techniques to approximately 15 clients per day, ensuring they have safe and effective workouts. Additionally, I maintain a watchful eye on the gym environment for safety, while also ensuring a clear and appealing workspace for all gym-goers. KFC Poland

Cook September 2020 - October 2022

• As an experienced KFC cook, I have honed my customer service and organizational skills. Greeting customers as they enter and leave the store, I am committed to providing exceptional service. I am also meticulous about tracking ingredient expiry dates and removing outdated food, and I take great pride in keeping the kitchen clean and organized. With my experience in managing inventory and ordering supplies, I ensure that the store is always well-stocked. Finally, my experience in handling cash, credit, or check transactions has allowed me to provide efficient service to customers. Courses

Water Rescue Instructor and Lifeguard (Ukraine): September 2016 Recruiting Courses (Poland): MAy-June 2022

Standard First Aid with CPR-C/AED (Lifesaving Society- Toronto, ON): January 2023 Bronze Cross (Lifesaving Society-Toronto, ON): February 2023 Bronze Medallion (Lifesaving Society-Toronto, ON): February 2023 National Lifeguarding Course (Lifesaving Society-Toronto, ON): March 2023 Skills

Water safety knowledge-Strong communication skills- Quick thinking and problem-solving skills-Physical fitness-Attention to detail- Customer service skills Languages

Ukrainian

Native

Russian

C2

Polish

Level B2

English

Level B1

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