Customer Service Logistics Coordinator
Resume:
English: Full Professional
Hindi: Native
Punjabi: Native
***************@*****.***
Delta, British Columbia V4C1B1
simranpreetkaur.cv.ink
linkedin.com/in/simranpreet-kaur-749183
18b
Skills
Administrative Organization
Microsoft Office-Word And Excel
Strong Teamwork And Interpersonal Skills
Detail-Oriented
Tolerant
Confident
Takes Initiative
Languages
Hobbies
Makeup
Travel
Sociology
Communication
I am an ambitious, passionate & self-driven person who can firmly believes in setting up high standards for my work being in high-pressure industry, problem-solving diplomatically comes naturally to me. Adapting to changing work enviroments gracefully and keeping abreast with the latest developments in the industry are just a few of the many things I strive for. To supplement for my thirst for growth, I always seek fresh learning opportunities where I can grow, as well as contibute to the company to the best of my abitities. Burnaby, British Columbia, Canada
04/2021 - Current
Delta, British Columbia, Canada
06/2019 - Current
Surrey, British Columbia, Canada
01/2020 - 12/2021
Abbotsford, British Columbia, Canada
06/2021 - 12/2021
Professional Summary
Work History
Head Concierge, Centrum Security,
Conduct administrative and clerical functions such as maintaining records on daily basis, directories and manuals, distributing and controlling entry fobs. Maintain a constant presence in the lobby. Always assist residents and their guests in a positive friendly manner.
Develop and foster a courteous professional atmosphere amongst the workplace, staff, and guests.
Report and respond to resident's requests, complaints, and comments promptly such as, Noise complaints, Parking Violation Complaints, Illegal Moves and others. Familiar with emergency procedures and equipment such as the operation of the fire panel, fire equipment, location of water, gas, and electrical shut-off mechanisms, etc. Sending any important updates or follow-up to Property Manager, Council Member and Strata Agent by email.
Act quickly and diligently in emergency procedure. For example, Damage happen due to Water leakage into the Suite and it may cause major damage to the other suite so always resolve the problems by using given guidelines from the Strata Management. Server Host, Denny's,
Elevate customer satisfaction through follow-up and enthusiastic customer service. Provide courteous service and be cordial to all team members and guests Support other areas of the restaurant as requested, such as answering telephones, completing financial transactions, stock work, cleanup and documentation.
Assist managers in controlling the flow of guests and seats guests within manager's guidelines, as promptly as possible.
Perform opening and closing duties according to established side-work checklist. Perform and assist with pouring/providing beverages and other service and bussing functions as necessary.
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions Office Administrator, Kabir Taxi,
Maintained and update database, mailing, inventory, and file systems manually or using a computer.
Make travel plans for each Taxi Driver according to their schedules and by Zones (areas of working).
Monitored the operations going on in the office.
Booked and reserved travel arrangements.
Answered incoming calls and managed emails to answer queries from existing and potential customers.
Ensured customer complaints were handled and resolved in a timely manner Manager, Denny's,
Planned and performed new employee orientation to promote organizational goals. Hired, trained, and managed a staff of 32 employees. Simranpreet Kaur
General Practice, DAV College, Ambala, India 03/2019 Degree: Bachelor's In Commerce
Gpa: First Division
Class Rank: Top 30%
International Business Administration, Acsenda School Of Management, Vancouver, Canada
01/2019
Degree: Bachelor's In Business Administration
Gpa: 3.10
Trucking Dispatch and Logistics Coordinator
Rai Dispatch, Toronto, Canada. January,2022
Serving It Right
Responsible Service BC, Canada July,2022
Global Supply Chain Management
Acsenda School of Management, Vancouver, Canada. March,2019 International Finance
Acsenda School of Management, Vancouver, Canada March,2022 Business and Marketing Research
Acsenda School of Management, VAncouver, Canada June,2019 Maintained supply inventory and reduced produce costs by 12 percent. Managed customer complaints and questions.
Set operational goals and plans to achieve budgets. Monitored revenue and expenditure on daily, weekly and monthly basis to maximize profitability. Ensured food and beverage quality, presentation and sanitation to meet exacting standard. Engaged in delivering superior customer service via floor presence manage inventory and purchasing.
Education
Certification
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