Stephen Todd Huff
Regional Manager
www.linkedin.com/in/stodd
-huff
********@*****.***
PROFESSIONAL SUMMARY
Driven Regional Manager with over 15 years of experience in people management as well as business acumen. Proven record of continuous process improvement, team leading and financial responsibility. Excellent written and verbal communication skills and the ability to stay calm during high stress situations.
EDUCATION — WORK HISTORY
● The Ohio State
University
Studies in
Journalism &
Business and Public
Administration
● Franklin University
Studies in Business
Administration &
Business Finance
● Columbus State
University
Studies in Business
Administration &
Public Relations
Nov 2022 to Present
Practice Manager
Central Ohio Primary Care – Columbus, Ohio
Nov 2003 to Aug 2022
Regional Manager Language Access Services
Mount Carmel Health System – Columbus, Ohio
March 2002 to Nov 2003
Office Manager
Mid-Ohio Urology – Columbus, Ohio
Feb 1996 to March 2002
Director of Standards & Compliance / Public Relations & Communication Specialist/ Grant Writer & Fund
Development
Rosemont Center – Columbus, Ohio
EARLY CAREER
District Market Manager
PowerForce International – Chicago, Illinois
Store Manager
Goodyear Tire & Rubber Company – Columbus, Ohio
KEY SKILLS-
People Management
Business Acumen
Leadership
Communication
Coaching
Process Improvement
Project Management
Conflict Resolution
PROFESSIONAL EXPERIENCE
● Managed $2.1 million-dollar departmental budget
● Initiated and developed cost saving business model resulting in an $800k budget reduction.
● Ensure compliance with all local, state, and federal regulations.
● Facilitate employee performance evaluations and
responsible for performance management of team.
Manage ongoing training for current staff as needed.
● Drive practice alignment with COPC corporate strategy and initiatives intended to improve operational success including, but not limited to, quality and financial success.
● Collaborate with the CBO to promote effective
relationships with patients, government agencies,
vendors, insurance plans and all departments.
● Facilitate employee performance evaluations and
responsible for performance management of team.
Manage ongoing training for current staff as needed.
● Instituted six-sigma based programs to reduce cost, by increasing efficiency, including working with clinical informatics in the development of a web-based
database for accurate record keeping
● Developed and implemented system wide Video Relay and phone interpreting service.
● Established and maintained vendor contracts.
● Developed & implemented instructional classes
regarding policy, federal law, and cultural competency.
● Design and implement processes consistent with
quality-of-care standards
● Ensure compliance with all regulatory systems and procedures
● Chairperson of Quality Improvement and Major Aspects of Care Committees
● Member of Administrative Council, Utilization
Management, Peer Review and Client Review
Committees
● Supervised Human Resources, Food Services,
Maintenance, Security, Day Care, Clinical Services, Clinical Records Room
● Act as a liaison with managed care organizations, community, county, and state agencies
● Responsible for Human Resource functions including hiring, drug testing, payroll, benefits
Expert
Expert
Expert
Expert
Expert
Advanced
Advanced
ADDITIONAL
ACTIVITIES –
REFERENCES
* Six Sigma Green Belt
* Special Olympics
Volunteer
*Coached Women’s
Volleyball since 1999
* Volunteer St. Vincent’s
Family Center
Mark D’Aloisio
COO of Orthopedic One
Deanna Stewart
President & Director
Mount Carmel Foundation
Sean McKibben
President & CEO Strategic Execution – DASI
Simulations
Kristen Ordille
Coordinator of Operations of Language Access
Services