Service Representative Customer
Resume:
Malinda Preston
Customer Servce Representative
Malinda Preston
Haughton, LA 71037
*****************@*****.***
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Skills
Persuasive speaking skills, Empathy, Adaptaptability, Clear Communication Skills, Taking responsibility, Self Control, Patience, Effective Listening Skills, Attentiveness, Time Management, Willingness to Improve, knowledge,
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Experience
Circle K/Customer Service Representative
December 31st 2021-February 6th 2023 Haughton, LA
Good customer service is a revenue generator. It gives customers a complete, cohesive experience that aligns with an organization’s purpose.
I was in charge of preparing the store for the following work day. Duties included cleaning, stocking, cooking, and maintaining store equipment. I was in charge of running a register, being a cashier, and keeping a till. I was also in charge of unloading bi-weekly trucks and stocking throughout the store. I was employed on the grave yard shift from 10 pm to 6 am.
Housewife/Home
April 2012-December 2021 Haughton, LA
I was a married woman who worked exclusively within the home performing services for my family—I usually relievieved other family members from contributing much assistance in the maintaining of the home.
I typically handled laundry responsibilities as well as everyday household tasks, such as doing the dishes, tidying up the house and organizing family affairs, I also planned meals for my family, created shopping lists, purchases groceries and prepared meals.
I maintained a budget, performed household errands, and I was the estate/household manager.
Dillards/Customer Service Representative
September 2003January 2005
Ensured high levels of customer satisfaction through excellent sales service. Assessed customers needs and provided assistance and information on product and their features. Welcomed customers to the store and answer their queries. Followed and achieved department's sales goals on a monthly, quarterly and yearly basis. Performed cashier duties, managed the register, and maintained a till. Handled return of merchandise. Teamed up with co-workers to ensure proper customer service. Built productive trust relationships with customers. Complied with inventory control procedures. Suggested ways to improve sales (e.g. planning marketing activities, changing the store’s design).
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Education
Santa Rosa Junior College/Associates Degree
August 2007-May 2009, Santa Rosa, CA
Degree major was in the science of allied health. Skills included; Anatomy, Medical Terminology, Phlebotomy, Physiology, Laboratory Procedures, Curriculum Development, Clinical Procedures, and EKG.
Bossier Parish Community College/Associates
January 2005-December 2005, Bossier City, LA
My major was in General Science. I learned several skills in my educational training which included the ability to compile, analyze and critically evaluate information. I understand and make informed judgements about science-based issues. I can interpret, use and evaluate data. I also learned to gatherx reasoned arguments and to question assumptions.
References available upon request
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