Customer Service Medical Billing

Angela Madison

Professional Summary

.Friendly cashier with many years of retail experience.

.Organized

.Enthusiastic

.Team player

.Willing to learn and grow.

.Accurate and precise using pos system.

.Process bill payments.

.Thrive for satisfaction in all transaction.

.Maintain high levels of customer satisfaction.

.Thrive to do my best to complete missions and exceed.

Skills

.Friendly demeanor.

.excellent people skills.

.Customer ready, attentive to their needs.

.Hard working.

.Enthusiastic.

Employment History From To

Lowe's Home Improvement 05/10/2018 - 03/28/2020

Bellingham, Wa

-Cashier/Customer Service

. checked prices for customers and processed purchases by scanning bar codes (POS).

.Restocked, arranged and organized merchandise in front lanes to encourage sales.

.Stocking and cleaning crucial.

.Counted cash in register at beginning and end of each shift.

.Assisted customers with their needs.

.Processed account payments.

Kept customers informed of optins available to them, enabling them to apply for credit cards.

.Handled customer returns, internet orders along with in store and online pick ups.

.Answered multiple phone lines.

.Always did my best to make sure customer left satisfied and with a smile

.Mentor, trained front end employees.

-Personal Caregiver 2013-2018

Cottonwood, AZ

.Organized and handled medication.

.Personal hygiene.

.Handled patient bills and finances.

.Cleaning

.Cooking

.Made sure client got to appointments and kept to schedule.

-Yum Corporation 2006-2012

Cottonwood, AZ

Food Service/Cashier

.Worked for variety of stores in several locations. Kentucky Fried Chicken, long John Silver, A&W, Taco Bell, and Pizza Hut.

.Started off as hourly associate.

.Food preparation.

.Cashier.

.Customer Service.

.Food Services.

.Front lobby.

.Drive thru.

.Buffet.

.Time and temperature control.

.Quality food coordinator.

.Advanced to shift leader then entered into management position.

.Trained employees.

-Ace Hardware 2002-2004

Cottonwood, AZ

Cashier/Customer Service

.Rang up customer purchases.

.Unloaded and stocked freight.

.Cleaned store and freight.

.Used key machine to duplicate and keys.

.Made sure some customer purchases went on charge accounts.

-Sedona Pines Resort 2000-2006

Cottonwood, AZ

Telemarketing

.Encouraged people to tour resort.

.Compensated people with gifts for taking tour of time share resort.

.Became top telemarketer for company.

.Trained employes.

Wal Mart 1995-2000

Cottonwood, AZ

Cashier/Stocker/unloaded freight/Customer service

.Stocked shelves

.Built end caps

.Did cross merchandising.

.Unloaded trucks and palletized freight.

.Pulled freight to the floor to be worked.

.Accurately rang up purchases.

.Assisted customers on sales floor.

.Mentor trained associates.

Education

Colorado Technical University Graduated December 2012

Colorado Springs, CO

Associate Of Science

Medical Billing and Coding

Graduated top of class. Always on Chancellor or Dean's list.

Graduated with honors.

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