Customer Service Social Media

Summary

Skilled, versatile and personable professional. Outstanding attention to detail and years of experience with all aspects of business management and customer service.

Experience

Warther Private Wealth Akron, OH

Client Relationship Specialist 09/2013 - 02/2023 Responsible for all aspects of client interaction including new account opening, account transfers, account service and finding solutions to various complex situations. Entered trades in a timely manner on behalf of our clients and financial advisors.

Health Union Philadelphia, PA

Senior Cross Community Moderator 07/2016 - 07/2021 I connect with community members to both answer questions and moderate as part of the Community Team (on Migraine.com, Crohnsdisease.com, Irritablebowelsyndrome.net). At Health Union, we enjoy open engagement with our community members in an effort to support those living with challenging and often chronic health conditions. Skills

Customer service, Social Media Management/Moderation,

Education

The College of Wooster Wooster, OH

Bachelor of Arts, Philosophy 05/2000

Cuyahoga Community College

Paralegal Certificate

05/2005

Melanie Meritt

440-***-**** *******.*******@*****.*** Stow, OH

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