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Service Representative Private Caregiver

Location:
Broomall, PA
Posted:
March 23, 2023

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Resume:

Maurine Holton

Hard working and reliable Team Player

Girardville, PA 17935

*************@*****.***

+1-570-***-****

I am a hardworking, reliable easy going team player. I am also a fast learner that is devoted to my job. I put my heart and soul into my work. I like to be cross trained. Authorized to work in the US for any employer

Work Experience

Production Line Worker

Clearly Clean Products - Frackville, PA

July 2021 to January 2023

I had inspected making sure all trays were up to par and packaged them. I would never put in a tray that I wouldn't sell or use myself. Made sure my area was cleaned and up to good standards. I would absolutely help others when I was available. My motto you have time to lean you have time to clean. Production Line Worker

Clearly Clean Products - Frackville, PA

July 2021 to January 2023

I had inspected trays coming down the line making sure all trays were up to par with no damage. I would them place them into a pallet and package them. At times I would put trays on a conveyer belt and they would run through a machine to get pads put on them they would come out where we would inspected, make sure the trays were at the correct count, and bag them to place them into the pallet to be wrapped and taken to be put into the next warehouse to be shipped out. I would also make sure that my area stayed clean and would help make sure the machines stayed clean. I helped out wherever I was needed I like to be crossed trained and my motto is You have time to lean you have time to clean Private Caregiver

Self Employed - Boothwyn, PA

December 2009 to July 2020

I had taken full care Showered, dressed, Fed, taken to doctors, give meds, cleaned, I did everything that you can imagine.

• Assisted patient with Activities of Daily Living (ADLS) Customer Service Representative

PILOT FREIGHT SERVICES - Media, PA

August 2005 to December 2009

Answered phones

Overlooked a major account making sure product was transported smoothly to customer's home and set up.

Calculated cost for total delivery for shipper

• Residential caregiver for 10 years

• Provided clients with a comforting environment

• Assisted clients with everyday needs

• Administered medication, such as IV Antibodies

• Performed light housework duties, such as vacuuming, laundry, sweeping and mopping

• Cared for client with dementia

Assisitant Manager

Friendly's - Chadds Ford, PA

July 2000 to August 2005

Made sure store operated smoothly

I would step in whenever and where needed cook, ice cream fountain, serving, etc, I had done payroll, inventory, food order, made sure that the production wasn't high.

• Supervised A total of approximately 20 employees each shift. servers

• Handled day-to-day operations

• Managed shifts

• Handled all sales, revenue and payroll reporting

• Responsible for running A very busy restaurant I had to make sure that the shift ran smoothly and the customers were satisfied. At the end of the day I had ran reports, counted drawers from the cashier register

• Made daily deposits

Customer Service Representative

Holiday Inn - Wilmington, DE

February 1996 to June 2000

Greeted Guests

Housekeeping

Server

Event Planner

Bartended

I helped in every department

• Resolved customer issues

• Handled reservations

• Greeted customers

• Assisted customers via live chat

• Operated the cash register

• Assisted customers with a warm and professional attitude

• Answered general questions

• Resolved customer information and complaints

• Answered calls from customers

• Performed data entry for customer information

• Set up client appointments

• Performed customer service surveys

• Provided policy and service information

• Responsible for tracking and maintaining inventory

• Handled online orders and credit card transactions

• Responsible for cashier duties

Education

College Degree in Drug and Alcohol

Delaware County Community College - Media, PA

December 2018 to June 2021

High school diploma

Sun Valley High School - Aston, PA

September 1996 to June 2000

Skills

• Freight Experience (4 years)

• Payroll (4 years)

• Event Planning

• Accounts Payable (3 years)

• Serving Experience (10+ years)

• Administrative Experience (3 years)

• Logistics (4 years)

• Office Management (3 years)

• Personal Assistant Experience

• Microsoft Powerpoint

• Accounting

• Load & Unload (4 years)

• Microsoft Outlook

• Warehouse Experience (10+ years)

• Inventory Control

• Pricing

• Merchandising

• Human Resources

• POS (10+ years)

• Negotiation (10+ years)

• Fundraising

• Purchasing

• Leadership (10+ years)

• Account Management

• Budgeting

• Caregiving (10+ years)

• Home Care (10+ years)

• Laundry (10+ years)

• Medication Administration

• Dementia Care

• Customer service (10+ years)

• Management (10+ years)

• Meal Preparation

• Vital Signs (10+ years)

• Manufacturing

• Pallet jack (2 years)

Languages

• English - Expert

Certifications and Licenses

First Aid Certification

Food Handler Certification

Assessments

Work motivation — Proficient

May 2022

Level of motivation and discipline applied toward work Full results: Proficient

Warehouse associate — Proficient

May 2022

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Medical receptionist skills — Proficient

May 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Highly Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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