Salesforce Developer Administrator
Resume:
ACHUTH.T(salesforce developer)
******.***@*****.***
LinkedIn: https://www.linkedin.com/in/achuth-t
Trailhead: https://trailblazer.me/id/achuth4290
PROFESSIONAL SUMMARY :
• Overall 7+ years’ experience in the IT field and experience in salesforce in various domains like Admin, Development, Integration, Design, QA Testing, Deployments, CPQ, Communities, Classic to Lightning Migration, and Lightning Component Development and experience in Java.
• Used Flosum for a continuous delivery solution for salesforce applications.
• Rich Experience in salesforce.com implementation cycle in Sales, Service, Experience, and Support modules.
• Robust knowledge of Salesforce ecosystem integration components like Triggers, APIs, Apex Web Services, Apex controllers, data loaders, etc. Along with diverse advanced data migrations and integrations to Salesforce Action Grid, evolving macros, creating widgets, customizing console components, and using Flows.
• Developed Lightning Components to create Lightning apps that were compatible with the Salesforce mobile app.
• Solid Experience in Sales Cloud, Service Cloud, and Experience Cloud, And a better understanding of Client/Server architecture, Object-Oriented design techniques, and web application design.
• Designed Functional Requirements Document (FRD) that incorporates Functional terms, a Logical Model, and System Context Diagram.
• Ample Experience in Web-to-lead, Web-to-Case, Email-to-Case, lead, Case management.
• Proficient comprehension of Salesforce.com Governor Limits and the capacity to optimize code to adhere to those restrictions Working knowledge of client-specific solutions such as Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, VS Code, SOQL, and SOSL, as well as the ability to effectively analyze and interpret data using Salesforce.
• Performed the technical requirements for the Salesforce implementation of Lightning UI rollout.
• Proficient in setting up Lighting UI and migrating from a proprietary legacy system to SFDC.
• Evolved data mappings, contributed to the data migration and/or systems integration strategy, and carried out solution design activities such as object modeling, page layout design, and rule logic definitions.
• Engaged with Static Resources, which let you upload files like archives (like.zip and.jar files), images, style sheets, JavaScript, and other files that can be referenced on a Visualforce page.
• Skillful in comprehending the requirements of the business and developing SF applications, fields and objects, relationships, page layouts, validation, and workflow rules.
• Expertise in deployment from sandbox to Production using Force.com Migration Tools like Force.com IDE and Change Sets and Copado, Fusekit, ANT Migration, and Auto Rabbit.
• Proficient in the creation of Chatter Groups that are public, private, and unlisted for teamwork collaboration.
• Deep Knowledge of Smoke Testing, Usability Testing, End-to-End testing, System testing, Regression testing, UAT, and Black Box testing.
• Experienced working in Cross-functional teams, identifying business requirements, and supporting sales/marketing efforts.
• Innovative, strong business acumen, the ability to work in a team that deploys complex Salesforce.com projects with major integration components using AppExchange, can communicate effectively, and contributes to the company's efforts to help foster change. EDUCATION :
Bachelors : Gitam University, Vizag, India.
Masters : Trine University, Detroit, USA.
PROFESSIONAL EXPERIENCE :
Role : Senior Salesforce Developer
Client : Citi Bank-Dallas-TX.
Term : Jan 2022 to Ongoing
Roles and Responsibilities :
• Developed Apex Classes, Controller Classes, and Apex Triggers on Force.com for the application's various functional needs. Experienced in lightning Community builder page creation.
• Used Flosum to help Salesforce development teams to increase their development velocity, improved code quality, and reduced the risk of deployment failures.
• Designed LWC apps combining SLDS, Lightning App Builder, and Lightning Component features.
• Deployed Lightning components and server-side controllers developed by Salesforce for a small group of organization users to meet business requirements.
• Implemented Salesforce Lightning Web Components for customizing and replacing existing components.
• Added Aura Attributes and Aura Handlers for Events to the Aura Framework to enable Lightning applications to concentrate on logic and interactions.
• Implemented the aura framework to define a method for inclusion in the API of a component. This enables you to directly call a method in a component’s client-side controller instead of firing and handling a component event.
• Generated Lightning page that has been customized by the Lightning app's components.
• Encountered processes from beginning to end to serve customers more quickly and effectively, reduce errors and delays, and ensure that performance data has the greatest impact possible on the business.
• Used Salesforce Lightning inspector to debug the lightning components during the development process.
• Designed and worked with Approval process functionalities which get approved through multiple steps.
• Created lightning pages and lightning components.
• Ability to understand existing Lightning code and independently come up with solutions to fix code bugs.
• Developed Lightning Components and used Lightning App Builder to use those components in Lightning Pages and Record Pages.
• Created home page, record page, and app page in lightning Page.
• Environment: Salesforce.com Platform, Apex Language, Lightning, Data Loader, HTML, omni script Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOAP/REST API, Sandbox data loading, CTI, Flosum, Eclipse IDE Plug-in, Windows XP. Role : Salesforce Developer
Client : Experian-Allen, TX.
Term : Sep 2019 to Dec 2021
Roles and Responsibilities :
• Responsible for requirements gathering from business users and preparing technical requirement specification documents Implemented Agile Methodologies in developing SDLC.
• Experience working across various SFDC implementations that are covering Sales Cloud, and Service Cloud.
• Experienced in setting up Environment by enabling Domain, Decompose App in Components, and building Lightning App.
• Created Lightning web components (LWC) and apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Involved in Workflow Management Template creation and Task Search page generation.
• Created Lightning Components using Aura framework and used Salesforce Lightning Design System
(SLDS) to convert existing Visual Force Pages to Lightning.
• Developed Lightning Web Components(LWC) to display the Events on Calendar using Full calendar JS.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Extensively worked on the lightning web components (LWC).
• Implemented Salesforce Lightning web components (LWC) for a small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements.
• Created dynamic VF Search pages using the subject’s parameters and Components for Service Console.
• Worked on Process builder and flow-driven development. Leveraged Milestones, Entitlement processes, Web-Case, Email-Case, PRM, Portals, Live Agent, Salesforce for Outlook, Lightning for Gmail, and Salesforce DX.
• Worked on designing and developing Lightning Community Builder and developed Lightning Components using Aura framework.
• Implemented Field Service Lightning (FSL) in Service Cloud and customized Field Service.
• Generated various Workflow, Triggers, Validation Rules, VF Components, VF pages, Controller classes, etc.,
• Designed and generated triggers, if pages to capture County Partner and Lending Partner on a Service Contract.
• Managed users, hierarchical roles, profiles, security controls, and territory management.
• Implement Salesforce.com Communities and onboard users utilizing standard profiles and objects.
• Involved in setting up a customer portal for better service process and solution management.
• Environment: LWC, Aura, Apex, Force.com, Triggers, API integration, flows, Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git.
Role : Salesforce Developer
Client : Swiggy-Hyderabad, India
Term : Oct 2017 to Sep 2019
Roles and Responsibilities:
• Extensive experience in building portals using Custom pages and Salesforce Sites. Also created and maintained communities, surveys, and portals.
• Worked on standard salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Dashboards, and Reports. Implemented complex approval processes to ensure proper authorization.
• Customized page layouts for Campaigns, Leads, Opportunities, Contacts, Cases, and Accounts depending on user roles, and groups.
• Identify and implement opportunities for user-interface improvement.
• Minimized the code in JS Controllers to reduce application loading time by 10%.
• Designed and deployed the custom objects, custom tabs, validation rules, workflow rules, and auto- response rules to suit the needs of the application.
• Worked on Process builder for automating the actions such as creating and updating the custom object records. Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish many-many connectivity among objects.
• Using Metadata API to retrieve, deploy, create, update, or delete customization information, such as custom object definitions and page layouts, for the organization.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader, and import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Workflow rule and approval process including Field updates and email alerts.
• Worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases, and Opportunities.
• Defined the lookup relationship and master-detail relationship on the objects that help in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Created various Custom Reports and Dashboards for standard objects as well as custom objects to give a complete detailed overview of the Opportunity pipeline.
• Actively involved in the implementation of Data.com and Chatter.
• Worked on Copado and Fusekit Functionality.
• Worked on record data and metadata deployment using fuse kit and copado respectively.
• Environment: Saleforce.com platform, Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Chatter, Data loader, Salesforce .com Data Loader, Force.com Communities, Sites, Sales Cloud, lightning, service cloud, ETL, GitHub, API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, Windows XP. Role : Salesforce Administrator
Client : Toyota Motor Corporation-Bangalore, India Term : Dec 2016 to Oct 2017
Roles and Responsibilities:
• Implemented the requirements on the Salesforce.com platform and Force.com IDE Plug-in using Visual studio code.
• Implemented web-based case management automation - Web to Case (on Case Object) to track and solve customers' issues.
• Designed various Web Pages using lightning for capturing various customer inquiries and Implemented logic for migrating cases to different queues based on the type of customer inquiry.
• Involved in data mapping and data Integration from JD Edwards ERP to Salesforce.com.
• Installed Pervasive Data Integrator from the AppExchange for two-way integration with a JD Edwards ERP system.
• Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application.
• Performed Apttus CPQ-related configuration for product setup, approval matrices, approval rules, process builders, and flows.
• Knowledge of Apttus development.
• Provide thought leadership and consultation throughout the life cycle of a Salesforce Community Cloud implementation.
• Configure Salesforce.com CRM to facilitate Apttus implementation.
• Testing the CPQ integration with ERP Deployed Envox's Phone Link, a computer telephony integration solution.
• Environment: Saleforce.com platform, Apex, Visualforce, Service Cloud, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services. Role : Jr.Salesforce Administrator
Client : Quest Global-Bangalore, India.
Term : Apr 2016 to Dec 2016
Roles and Responsibilities:
• Administrator Salesforce environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, sharing rules, dashboards, reports, and so on.
• Maintain and provide application support for several force.com applications.
• Manage and perform production and pre-production deployments.
• Design and implement customizations.
• Occasional work with application development product teams to support product development and solution implementation.
• User Setup -- Account Create/Change/Deactivate
• Users -- password reset / unlock the account.
• Assist in end-of-month commission reconciliation and analysis.
• Manage user roles, profiles, workflow rules, and dashboards.
• Environment: Saleforce.com platform, Apex, Visualforce, Service Cloud, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services.
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