Arturo Macias

**** *. ***** **

Chicago Illinois 60624

Cell: 773-***-****

Email: adv3p7@r.postjobfree.com

Key Qualifications

Bartender set Buffets and set tables

•Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently

•Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs

•Pours drinks according to established recipes; maintains a clean and safe work environment

•Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc

Perform all duties as assigned by management

Handle guest requests or coordinate additional assistance from supervisor or manager

Provides work direction for bar attendants assigned to bar

Sell and upsell different wines, spirits, and cocktails to each guest, especially when it comes to pairing with different food items.

Assist the captains with expediting and sending out each family-style course for servers to carry to each banquet room.

Responsible for tending the bar along with greeting each guest.

Serve tables, kept drinks refilled and take care of each guest to the best of my knowledge.

Run food to each table and assist other servers when help is needed.

•Set up and break down each banquet room as needed by the manager or captain after each event.

•Provided quality guest service to bar patrons and simultaneously fulfilled in room dining orders.

Coffee Breaks

•Serves food, coffee, water and other beverages to customers, refills beverages as needed.

•Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly.

•Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff’s arrival for room set up.

•Sit, stand and walk for varying lengths of time

•Lift approximately forty (40) pounds, such as trays, tables, dishes, etc.

•Keeps station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures. Checks on the Guest.

•Assists the Captain in breaking down buffet or other special food service tables and equipment.

•Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending

•Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, armagnacs, eau de vies, cognacs and specialty drinks

•Demonstrates the desire and ability to provide high quality service to both internal and external customers

•Ability to be available on all holidays and specials event days, weekends and majority of evening shifts

•Ability to be available on all holidays and specials event days, weekends and majority of evening shifts

•Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language and Spanish Language

•Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions

•Ability to respond quickly and accurately to guest requests, handling multiple tasks quickly and efficiently

Objective

Looking for any of my resume’s experiences and where my extensive experience will be further developed and utilized.

Highlights of Qualifications: Banquets Bartender and Buffets setup

•Extremely talented, flexible and hardworking Banquet Bartender seeking a job within the hospitality industry where I can get the perfect opportunity to showcase my skills. Highlights of Qualifications: Great experience in Bartender and Buffets setup banquets for hotels. Sound knowledge of beverages and drink recipes.

•Seeking bartender position with Upscale Resort where I can increase guest satisfaction utilizing 22 years of Banquet bartending and Buffets setup experience

•This position will seek out additional responsibilities when work assigned is complete

•The Lead Server is responsible for the completion of all side work that is assigned by the captain

•Provides the service for proper execution (standard operation procedures) of all banquet bar functions from inception to the end of the function

•Assist the Banquet Captains / Maitre D' in the creative design of bars and themed events

Employment History

Banquet Park Hyatt Chicago, IL 2000-Present

•Communicating with server what they need for the party

•The end shift preparing everything for next day

•Lead the banquet beverage team by example in all aspects of service

•Completes all duties properly and in a timely manner

•Checking back

•Completes other duties as assigned by manager

•Maintain an awareness of all functions, events and meetings taking place at any given time

•Service bar

•Maintain a neat and professional appearance

•Departing guests

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