Kenel Marcellus

*** **** **** ******

Brooklyn, New York 11236

718-***-****

adv3op@r.postjobfree.com

adv3op@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position with a company that would offer me responsibilities to perform in the fast paced environment where I can best utilize my extensive professional and academic skills.

PROFESSIONAL EXPERIENCE

Encore Car Service, Brooklyn, NY

Office Manager 2016-Present

Manage schedules, organize office functions, and oversee daily operations of office.

Served as go-to person regarding any administrative and operational related functions.

Hire, train, and on-board employees, providing initial support that expedited staff assimilation.

Create and implement new administrative systems.

Maintain office equipment & arrange any repairs or replacements.

Handle assessment and streamlining of office general expenditures.

L & M BUS CORP, Brooklyn, NY

Dispatcher 2013 to 2015

Managed customer care activities

Interacted with other terminals for solving the dispatch issues

Received and delivered reliable messages

Communicated with drivers and tracked vehicles

Reported emergencies to appropriate departments and individuals

Responded to calls from drivers whose vehicles broke down or who needed other assistance

Arrange the pick-up and delivery schedules

Directed the operations of the route drivers

MARK LIMOUSINE, Queens, NY

Radio Dispatcher 2007 to 2010

Profound knowledge of the names and general location of principal streets and buildings.

Maintain and complete a variety of activity records and reports.

Remarkable ability to operate base radio equipment, automatic switchboards, and monitoring equipment

Operate base radio and maintain radio contact with mobile units or other fixed station units on an assigned frequency.

KMPS MORTGAGE WAREHOUSE, Brooklyn, NY

Loan Consultant 2005 to 2007

Solidify contracts with local realtors, contractors, financial advisors, and other referral sources and meet all potential borrowers, and inspect all properties for requested financing.

Assemble all required documentation for processing and underwriting on each transaction, and prepare and present all related deal points to Loan Committee.

Building and developing strong internal working relationships with processing and underwriting.

Liaise between borrowers, loan officers, underwriters, and realtors or builders to maintain communications and improve processing times

Utilize automated processing software to input information from client applications and generate individual credit reports

TOP CITY CAR SERVICE, Brooklyn, NY

Radio Dispatcher 2002 to 2005

Deep knowledge of the operation of telephone, radio, computer assisted dispatch and other communications equipment.

Maintain verbal contact with caller for the purpose of updating in-progress calls and continually update responding units.

Receive telephone calls from the public and follow through by relaying information to appropriate persons for action.

Log information relating to calls received over the telephone or transmitted by radio

Scheduled and monitored work for the drivers

EDUCATION

CONNECTICUT SCHOOL OF BROADCASTING (CSB) - Long Island, NY

Certification

2016-2017

CAREERS INSTITUTE OF HEALTH AND TECHNOLOGY - Brooklyn, NY

Certification

2010 to 2011

JOHN V. LINDSAY WILDCAT ACADEMY New York, NY

High School Diploma

2001 to 2002

ADDITIONAL SKILLS

Proficient knowledge in using Adobe Audition and Adobe Premiere software

Proficient with operating equipment used for the operations of TD production and cameras

Opportunity to both Write and perform 30 and 60 second commercials for radio ads

Extensive knowledge of radio board productions;

Completed extensive hours of on camera experience and radio on-air time

Electric Engineer

Outstanding Administrative Skills

General Ledger Maintenance

Procurement, Vendor Relations

Proficient in Microsoft Office Suite

Multi-tasking* Strong ability to use computer aided dispatch system, such as Odyssey 2 Software.

Exceptional ability to communicate orally, in the English language using a telephone and radio

In-depth ability to obtain and act on information quickly and accurately.

Excellent knowledge of principles and processes for providing customer and personal services

Excellent relationship builder with success in forming strong, sustainable relationships and securing consensus among cross-functional team members for key initiatives.

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