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Quality Auditing, Quality Manager, Quality Engineer

Location:
Pfafftown, NC
Salary:
110,000
Posted:
March 23, 2023

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Resume:

Keith R. Black

**** ******* ****, *********, ** *7040

336-***-**** adv3m2@r.postjobfree.com

EXPERIENCED MANUFACTURING PROFESSIONAL

Dedicated, experienced and motivated employee with progressive responsibilities and roles over two decades with TE Connectivity, two years with Triumph Group and two years with TC Transcontinental. Committed to promoting the company’s corporate social responsibility to its stakeholders by ensuring environmental compliance, stewardship. I am pursuing personal and professional growth.

EDUCATION & PROFESSIONAL CERTIFICATIONS

Education

• Bachelor of Science in Printing and Business Management, Dec. 1992, West Virginia Institute of Technology

• Associate Degree in Printing Technology May 1989, West Virginia Institute of Technology Certifications

• Certified TEOA Kaizen Facilitator

• TE Leadership Foundations

• Certified SAP Leadership Implementation Team Member

• Certified Automotive IATF 16949:2016, ISO 9001:2015 and Aerospace AS9100D Lead Auditor

• Toastmasters International

PROFESSIONAL EXPERIENCE

Quality Manager, TC Transcontinental, Thomasville, NC (2021-Current)

• Development of QMS and Document Control for the Thomasville site.

• Creation of Internal Corrective Action Report (ICAR) system for tracking RCCA. Initiates and coordinates with cross functional teams to develop and maintain effective RCCA.

• Creating and Revising Company Procedures as appropriate to the business with continuous improvement initiatives.

• Monthly report out of Key Performance Indicators (KPI) to Senior Management.

• Leads and Assist with both Internal and External customer complaints.

• Has established great repour across all customer bases, through customer visits and communications.

• Partnership with Operations to implement initiatives to reduce customer complaints and plant waste. Keith R. Black

5723 Enfield Road, Pfafftown, NC 27040

Quality Systems Engineer, Triumph Group, Clemmons, NC (2019 to 2021)

• Leads and Assist with both Internal and External Audits to the AS9100D and AS9102 Aerospace Standards.

• Root Cause and Corrective Action Administrator. Initiates and coordinates with cross functional teams to develop and maintain effective RCCA.

• Familiarization with methodologies such as: DMAIC, Six Sigma, SPC, 5 Why, 8 Discipline, Fish Bone, Process Mapping, SIPOC, Pareto Analysis, Cause and Effect Diagrams.

• Creating and Revising Company Procedures as appropriate to the business with continuous improvement initiatives.

• Monthly report out of Key Performance Indicators (KPI) to upper management. Quality Engineer, TE Connectivity, Greensboro, NC (2017 to 2018) • Developed sustainable systems to successfully reduce and maintain the value of quarantined molding product value to less than $25,000, an approximate 80% reduction, thereby maximizing cash flow.

• Assessed the needs of customers to create process and product audits that reduced defective products to best ensure continuity of supply and on-time delivery to customers.

• Promoted an extraordinary customer experience by employing the use of Six Sigma principles and tools to ensure consistent inspection throughout the value stream. • Sought the “voice of the customer” from production employees to develop a user-friendly Quality Inspection Plans (QIP) for existing and recently deployed products.

• Effectively communicate across several levels of the organization with regular reports of quarantined products to ensure visibility and consistency for all value streams across the Greensboro Campus. • Handle Customer Complaints using the 8D process, Create and update QIP, Flow Charts and Control Plans. Lead white board meeting on Root Cause analysis by utilizing the 5Why and fishbone tools. Quality Supervisor, TE Connectivity, Greensboro, NC (2012 to 2017) • Demonstrated “active caring” to ensure the health and safety of approximately 30 indirect reports by emphasizing both on-the-job and off-the-job-safety, and best practices.

• Supervised the Material Review Board (MRB) for all departments across both TE plants in Greensboro.

• In the absence of a critical team member, willingly and successfully supported the Greensboro Campus SAP transactions while maintaining existing responsibilities. Quality Supervisor (cont.) • Frequently surpassed performance expectations and demonstrated the core value of accountability to prevent customer-line-down events by hand-carrying product between the distribution center and/or both campus locations.

Keith R. Black

5723 Enfield Road, Pfafftown, NC 27040

SAP Leadership Implementation Team Member, TE Connectivity (2011 to 2012)

• Collaborated with other team members to utilize best-in class technology by developing the SAP program to efficiency, traceability, and consistency across the business.

• Continuously supported all shifts throughout the SAP rollout to ensure a consistent understanding and implementation across all value streams.

• Voluntarily sought self-direction to gain understanding and knowledge of other SAP functions and applications to support multiple departments during the SAP rollout. Quality Technician/Engineer, TE Connectivity, Greensboro, NC (2007 – 2011)

• Traveled to multiple countries to maintain TE Connectivity’s customer relationships and reputations by preventing customer-line-down situations.

• Supported TE revenue pipeline (TERP) and new business launches by facilitating requisite customer quality requirements and submissions (PPAP) for both the Assembly and Stamping value streams. • Fully responsible and personally accountable for the successful resolution for all customer concerns for the Multilock product line.

• Utilized Six Sigma tools such as Capability Studies and Gage R&R to ensure consistent product quality.

• Diligently ensured consistent product quality and compliance with ISO standards through use of Six Sigma tools (e.g., capability studies and gauge R & R).

• Adapted to changes in customer needs by developing thorough inspection plans conforming to control plans and process failure mode effects analyses (PFMEAs).

Molding Group Leader, TE Connectivity, Greensboro, NC (2003 to 2007) Molding Process Technician, TE Connectivity, Greensboro, NC (2002 to 2003) Molding Mechanic, TE Connectivity, Greensboro, NC (2000 to 2002) Assembly Mechanic, TE Connectivity, Greensboro, NC (1999 to 2000) Production Supervisor, Dunsirn Industries, A rapid roll slitting company, Greensboro,

(1993 to 1999)

NC



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