Tracy Howard

Administration and Entrepreneur

Owings Mills, MD 21117

adv3ku@r.postjobfree.com

+1-410-***-****

I have worked in the customer service field for over 20 years. I enjoy working in any aspect with the public . I am a very outgoing person who enjoys communicating and helping others. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Office Assistant

HomeCare Maryland LLC - Owings Mills, MD

October 2018 to Present

Answer multi line phone system, administrative help. Sort and distribute mail. Assemble binders for orientation. Also assemble welcome folders for new clients. Order office supplies. Edit staff attendance calendar. Attach orders and forms to patients charts. Send out medical record requests. Work in the Focura application. Medical Practice Representative/ Scheduling Coordinator LifeBridge Health - Baltimore, MD

August 2015 to October 2018

Responsibilities

Patient registration, scheduling, billing and coding, copying, appointment setting. Collect copays, Schedule all outpatient procedures for the Cardiovascular Institute. Schedule meetings for and maintain the Doctor's call calendar.

Skills Used

Ge centric software, cerner and power point.

Property Management

Lifebridge Health - Baltimore, MD

April 2012 to August 2015

Create work orders for all Lifebridge facilities, create documents in Microsoft word and Excel. Issue security codes to tenants in various facilities. Write purchase orders for special purchases. Collect bids for cleaning and security contracts etc.Take maintenance calls from all outside Lifebridge facilities. Log insurance certificates for all contracts, facilitate maintenance inspections for various facilities, inspect repairs that were completed, and order supplies and equipment. Administrative Associate

Sinai Hospital - Baltimore, MD

April 2006 to April 2012

Responsibilities

Admit or discharge patients to and from the Cardiac Intensive Care Unit, order supplies, operate various office machine, assisted family members with any needs, reported any repairs needed for the unit. Operate multi line phone system.

Skills Used

microsoft, cerner software, Medipac, Powerchart

Enviornmental Associate

Lifebridge Health - Baltimore, MD

April 1995 to April 2006

Responsibilities

Cleaning of patient care areas.

Education

High school diploma and some college, in Computer Science, Soujerner Douglas College, - Baltimore, MD

1995 to 1997

Skills

• Microsoft word and excel and various office machines. Property Management, Retail Sales, Surginet software, cerner, medipak, Apps software. (5 years)

• Billing and coding (3 years)

• Inventory (5 years)

• Front Office

• Front Desk (10+ years)

• Billing

• Medical Records

• Scheduling (5 years)

• Receptionist (10+ years)

• Administrative Assistant (10+ years)

• Filing (10+ years)

• Outlook (10+ years)

• Clerical (10+ years)

• Medical Terminology

• Microsoft Office

• Microsoft Word

• Organizational Skills

• Time Management

• Medical Billing

• Data Entry

• English

• ICD-10

• ICU Experience

• EMR Systems

• Customer Service

• HIPAA

• Insurance Verification

• Medical Office Experience

• Communication Skills

• Leadership

• Hospital Experience (10+ years)

• Computer Science

• CPT Coding

• Microsoft Excel

• Telemarketing

• Sales

• Computer literacy

• Computer skills

Awards

Administrative Associate of the year

April 2012

Nominated for award

Distinguished Employee

January 2018

Distinguished Employee for 2017

Additional Information

1. Event planning for over 20 years.

2. 3 years experience as manager for R &H Cleaning Services. 3. Volunteering for non profit organization to donate school supplies. 4. 10 years of experience in retail sales.

5. 5 years of experience as shampoo assistant.

6. 10 years experience in a call center.

7. Shampoo assistant/ receptionist

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