Time Delivery Order Processor

Venkata Sridhar Panchagnula

Email: *******.***********@*****.***

Phone: +1-470-***-****

Education

Bachelor of Technology with specialisation in Computer Science & Engineering, CRR College of Engineering affiliated to Andhra University, Andhra Pradesh, India, 2002.

Experience Summary

15+ years of IT Industry experience over various phases of Software project life cycle in Telecom for Creospan ( for client Verizon – Oct 2021 till May 2022) and IntelliLink Technologies ( for client Verizon -Mar 2020 till Aug 2020) and Tata Consultancy Services with clients(Qwest Communications/CenturyLink (Dec 2004 – Oct 2011), Comcast Cable Communications (Oct 2011 – Apr 2019))

Acted as Offshore Service Delivery Manager & Delivery Manager for 4 years for SHOP TO ACTIVATE (S2A) Bundle (Team size of 280+ with revenue over $36 Million/year) operating from

●5 Onsite Locations (Philadelphia, West Chester, Mount Laurel, Denver & Virginia)

●5 Offshore locations (Chennai, Hyderabad, Ahmedabad, Kolkata & Delhi)

Acted as Project Manager for 5 years for Qwest projects – (IMA, DirB, APIMS,AQCB and QNET - Team Size of 75 ) and Verizon project ( Federal ProQuest – Team Size of 4) in below locations :

●Onsite - Denver

●Offshore - Chennai

●Onsite - Herndon

Acted as Project Lead (Onsite/ Offshore) for 5 Years for Comcast – Order Processor and Qwest – APIMS at locations :

●Onsite - Denver

●Offshore - Chennai

8.5 years of development experience in Ericsson Order Care ConceptWave (4.x, 5.x, 16.1, 17.0 & 21.0) versions

●Worked for Order Management applications for Comcast during Oct 2011 till Apr 2019.

●Worked for Federal ProQuest project for client Verizon during Mar2020 till Jul2020.

●Worked for ProQuest project for client Verizon during Oct 2021 till date

Acted as ConceptWave COE (Center Of Excellence) in TCS between 2012 till 2018 and trained multiple teams across various accounts (within TCS) on ConceptWave technology for account setups. Trained team on development and support issues.

7 years development experience in TIBCO (RVD, Hawk, IM and BusinessWorks) worked on Order Management in Qwest.

10+ years of experience in J2EE ( JSP, Servlet, EJB), Springs ( AOP, Spring Batch, Spring MVC, Spring JDBC), Spring Boot, SOAP, REST, XML-RPC, XML-Java interaction technologies like : XML Beans, Castor, JibX and JAXB on application servers BEA WebLogic (7.1SP1, 7.1SP5, 8.1SP3, 8.1SP5, 8.1SP6, 9.2MP2, 10.0.1, 10.3.2 & 12c) & JBoss and Web Servers like Tomcat & Apache HTTP and UI technologies like NodeJs and ReactJs.

Acted as TIBCO COE (Center Of Excellence) in TCS (between 2006 till 2011) and trained multiple teams across multiple accounts on IM to BW conversions.

Acted as core member in the Account level RFP (Request for Proposals) in Comcast and Qwest accounts and played instrumental role from building proposals till implementation.

Acted as Delivery Manager for Re-architecture S2A (Order Management apps, Provisioning apps, Reconciliation apps, Activations apps and Workforce Automations apps) 40+ applications into Micro Services with PCF.

Certified SAFe Scaled Agilist (SA), Completed certification during agile transformation of Comcast account.

Onsite exposure as Onsite Lead for multi clients – Qwest & Comcast for 5 years.

Followed Agile methodology, managing a team of ~280 Offshore associates mainly working in 7 major projects such as Order management, Provisioning, Reconciliation, Activation, Network Activation Environment,Work Force Automation and CTP areas in Comcast.

Implemented Managed Services Model for 40+ applications in StoA Bundles managing multiple vendors and owning applications E2E.

Involved in the establishment of Comcast account from single digit ( 3 Resources ) to 1600+ account by coordinating with client for new projects and setup of offshore projects and team and coordinating with teams on successful Agile Delivery with DevOps.

Acted as Engagement Manager for DevOps & DevQAOps conversions for entire sub-account S2A, played various roles :

●Proposal building

●Negotiating with client for proposal acceptance

●Successful implementation of DevOps & DevQAOps

Implemented DevOps & DevQAOps across 40+ applications in StoA, enabled Automation Engineering Team to boost automations with planned RoadMaps for automations (Functional Monitoring, Infrastructure Monitoring, CI/CD implementations, Upgrades, Backups and DR implementations, System Maintenance) across applications.

Implemented Slayer / Sentry / AppD /Custom Framework / Slack Monitoring’s/Health Check / DR’s across applications in StoA.

Key responsibility also includes Delivery Management, Resource Management, hiring, recommendation, Promoting and training appropriate associates to next level and communicating with both TCS and Client Partners.

Performed various roles – Project Management, Delivery coordinator, DevOps Manager, Onsite/Offshore Application Lead and Business Analyst, Development of various projects using Java and J2EE, TIBCO and ConceptWave and Tier II Production support.

Developed and maintained application written in ConceptWave, TIBCO, Java/J2EE, Oracle, Vignette Portal, UNIX, Linux, C and C++.

Pioneered implementation of TIBCO Business Work (BW) conversion from Integration Manager for Qwest projects: NDP, RMC and DEXSRI.

Have led development/ testing teams of up to 6 onshore associates, and a team of 60+ offshore who worked in all the phases of Software Development Life Cycle.

Strong Java, J2EE, EJB, AJAX, Oracle and PL/SQL skills with good skills in Operation support.

Implemented Design pattern and MVC framework on Re-write application used for creating User Interface (UI) based upon Java/ J2EE, which was later adopted as enterprise level framework.

Experience in Springs (DAO, MVC, Batch, AOP, JPA, JWT), experience in Spring Boot, Microservices, Spring Cloud, Google Cloud, GKE ( Google Kubernetes Engine), AWS, Docker, Kubernetes, Swagger,Zipkin Distributed Tracking, Netflix API Gateway,

Experience in XML RPC, SOAP and REST Services.

Exposure in AngularJS,Firebase.

Worked on Eclipse, Visual Source Safe, SVN, CVS, Win CVS and Caliber Tools.

Excellent communication, leadership and interpersonal skills, is a team player with good listening and analytical skills.

Won Best TEAM award, CSR-Champion of the Month, Star of the Month, and Star of the Quarter Award from TCS during Onshore and Offshore deputation.

Areas/Applications

●Telecommunication

A.ProQuest Project ( Creospan for client Verizon )

●Worked as Software Engineer in Ericson Order Care (ConceptWave ) on 17.0 and 21.0 versions.

B.Federal ProQuest project (for IntelliLink Technologies for client: Verizon)

●Worked as Project Manager and Developer in Ericson Order Care

(ConceptWave) 16.1 version.

C.SHOP TO ACTIVATE (S2A) Bundle (for Tata Consultancy Service for client : Comcast) of 25 applications including areas :

●Order Management

●Provisioning

●Reconciliation

●Activation

●Network Automation Environment (NAE)

●Work Force Automation (WFA)

●Customer Transaction Portal ( CTP)

●DevOps

D.Wholesale Interconnect Mediated Access GUI and XML (IMA-XML) for Tata Consultancy Services for Client : Qwest Communications

E. Inventory Management System & Diagnostic Portals (Tata Consultancy Services for Client : Qwest Communications) :

●APIMS

●VTED

●NDP

●IHST

●NEI

●DEXSRI

●PIC098

●Notations

●RMC

●DirB

F.Quality Network (QNET) for Tata Consultancy Services for Client : Qwest Communications

Work Experience Summary

●Creospan (Oct 2021 till Date)

●IntelliLink Technologies ( Mar 2020 to Jul 2020)

●Tata Consultancy Services Limited, Chennai (Dec 2004 to Apr 2019)

Computers Worked on

Hardware

Operating System

Programming Languages

Database

Special Software

Sun (SOLARIS 5.10)

Pentium Machines (MICROSOFT WINDOWS NT)

Windows, UNIX,

LINUX

Java, J2EE, XML, C++, Perl / Shell scripts, SQL, PL/SQL, Unix Scripting, Web Services( SPOAP, REST, XML RPC), Springs ( Batch, MVC, AOP), Cloud exposure on AWS, GKE, Spring Cloud,NodeJs, ReactJs

Oracle 7, 8i 9i, 10g, 12c

H2 DB

MYSQL

Order Care ConceptWave ( 4.x, 5.x,16.1,17.0 & 21.0), Catalog Management ( 21.0),TIBCO( IM, BW, RVD, Hawk), BEA WebLogic, Tomcat, (7.1SP1,7.1SP5,8.1SP3,8.1SP5,8.1SP6,9.2MP2,10.0.1 and 10.3.2 & 12c), Tomcat, Ant, Maven, Jenkins, Makefile, Eclipse, Visual Studio,GoCD, IntelliJ IDEA, Jenkins, PCF, OpenStack, Rally, Jira, ALM, JaxB, Castor, JibX, XMLBeans.

Monitoring Tool:

Slayer, Sentry, Slack, Nagios, AppD, Grafana, Kibana

Version Control Tools:

Dimensions, SVN, CVS, GitLab,GitHub

Data Extraction Tools:

TOAD, PL/SQL Developer

Testing :

JUnit,Mockito

Containerization & Deployments :

Jenkins, Kubernates,Docker

Career Profile

Oct 2021 – May 2022 Creospan

Title ProQuest Project, Verizon

Period October 2021 – May 2022

Client Name Verizon, USA

Positions Project Manager / Software Engineer

Team Strength 6 Members

Location Dallas, TX

Responsibilities

●Communicating with Business teams and Order Managers and partners to gather requirements.

●Assessing the customer's information needs, validating them and preparing functional specifications.

●Providing Business value additions and proposals to improve the Order flow through.

●Requirement and high level design Study from JIRA

●Scope management

●Estimating efforts

●Preparing detailed design with Tasks and assigning development work to offshore team.

●Coding for the requirements

●Unit Testing

●Coordinating with Testing team on deliverables

●Holding regular status meetings with Order Managers, Business Team and Testing teams

●Ensuring quality of deliverables and on time delivery.

●Release planning, documentation and supervision of deployment activities.

Project

This application is used by the sales representatives to complete Quoting,Ordering and Service Order submission for orders required pricing impacting fields and optional non-price impacting fields. Sales teams submits Quote to Order which generates an Order request. Order Managers use this portal to track the orders for closure. Once order is generated it is converted to service request. Service Orders flow in Order Manager for credit check, compliance. Then Services Orders are broken down into Work Orders (- one per product). These WO will be posted to Provisioning Controller. PC controls the WO and interacts with upstream and downstream systems and provide provisioning updates on the order.

Operating System LINUX

Software ConceptWave (17.0 & 21.0), Catalog Management (21.0),

Web Services, Postman, J2EE, Springs and Web Services

Database Oracle 12c

Project Location Dallas, TX

Mar 2020 – Jul 2020 IntelliLink Technologies

Title Federal ProQuest Project, Verizon

Period March 2020 – July 2020

Client Name Verizon, USA

Positions Project Manager & Developer

Team Strength 4 Members

Location Herndon, VA

Responsibilities

●Communicating with Business teams and Order Managers and partners to gather requirements.

●Assessing the customer's information needs, validating them and preparing functional specifications.

●Providing Business value additions and proposals to improve the Order flow through.

●Requirement and high level design Study from JIRA

●Scope management

●Estimating efforts

●Preparing detailed design with Tasks and assigning development work to offshore team.

●Coding for the requirements

●Unit Testing

●Coordinating with Testing team on deliverables

●Holding regular status meetings with Order Managers, Business Team and Testing teams

●Ensuring quality of deliverables and on time delivery.

●Release planning, documentation and supervision of deployment activities.

Project

This application is used by the Federal sales representatives to complete the required pricing impacting fields and optional non-price impacting fields. Sales teams submits Quote to Order which generates an Order request. Order Managers use this portal to track the orders for closure. Once order is generated it is converted to service request. Service Orders flow in Order Manager for credit check, compliance. Then Services Orders are broken down into Work Orders (- one per product). These WO will be posted to Provisioning Controller. PC controls the WO and interacts with upstream and downstream systems and provide provisioning updates on the order.

Operating System LINUX

Software ConceptWave (16.1), Web Services, Postman,, J2EE, Springs and

Webservices

Database Oracle 12c

Project Location Herndon, VA

Mar 2014 – Apr 2019 Tata Consultancy Services

Title SHOP TO ACTIVATE (S2A) Bundle, Comcast Cable Communications

Period March 2014 – Apr 2019

Client Name Comcast Cable Communications, USA

Positions Service Delivery Manager, Delivery Manager, Project Manager &

Developer

Team Strength 280 Members

Location Chennai (Base Branch), Ahmedabad, Kolkata, Delhi and Hyderabad

Responsibilities

●Communicating with various business owners and partners to gather requirements.

●Manage various teams by providing ideation for Automation forming AutomationEngineeringTeam (AET) and driving automations across sub-bundle with Road-Maps to clients.

●Took Sub-account level drive in delivering Value Additions regularly for each of the application areas. (Delivering on average 130- 150 automations worth $2Mn per year savings for every year).

●Involved in the account level and sub-account level and project level proposal works

●Working with Comcast Program PMs on budgeting, resource planning and proposals.

●Resource velocity, planning and allocation.

●Ensuring quality of deliverables and on time delivery.

●Release planning, documentation and supervision of deployment activities.

●On time delivery Management

●Planning and coordinating deliverables.

●Costing and controlling the quality of product/service

●Tracking and Mitigating the Risks

●Assigning the work from functional & technical perspectives

●Project Quality Management

●Appraising the performance of the subordinates

●Determining the resource requirements and hiring required resources

●Training and Mentoring (Comcast Process, ConceptWave, O2A complete flow cycle to give E2E picture of the Order flow across 40+ apps).

●Holding regular status and staff meetings

●Preparing Plan for the required hardware and network

●Ensuring process compliance by the team

●Coordination of Team meeting, Conference Calls

●Manage DevOps team by providing ideation for Automation.

●Working with Comcast Program PMs on budget.

●Resource velocity, planning and allocation.

●Ensuring quality of deliverables and on time delivery.

●Release planning, documentation and supervision of deployment activities.

●Application availability, and meet both MTTD and MTTR.

● On-time delivery with accuracy of >95%

●Monitoring Production support team and analysing Root Cause analysis for outages and issues.

●Managing Customer Satisfaction Index(CSI) and negotiating with directors for quarterly and half-yearly Surveys and preparing/ monitoring and providing continuous updates on action plans in case of any concerns.

●Value addition through automation or setting up processes

●Set up process and make sure that developers follow the same. Eg. Updates on rally, ALM etc.

●Comcast account level RFP proposal building, negotiating and executing.

●Acted as Sub-Bundle lead for the RFP for VP Mike and owning and delivering RFP docs, PPTS and XLS and stats.

●Code reviews for rewrite projects (J2EE to PCF) and involved in the daily SCRUM calls in case of any delivery issues.

●Code reviews for ConceptWave teams (as requested by Comcast Sr Director: Sudhaman Chandrasekharan) and provide go ahead for the releases.

●Monitoring the release progress and post production support (Hourly report for BirdEyeView, Hourly status reports to clients, and in case of any issues need to identify the mitigations and fixes).

●Worked closely with Automation Engineering Team in simplifying deployment with OneTouchDeplyment tool, PostProductionSupport monitoring and reporting tool.

Project

Comcast Cable Communications Inc. has engaged TCS for development and support of its existing applications and services. BIS (BSS Integration Services) is a team within Comcast has a suite of products and services to provide Integration Services for Business Support Systems within Comcast Communications.

As a Delivery Manager at Offshore SHOP TO ACTIVATE (S2A) Bundle operating from Chennai, Hyderabad, Ahmedabad Kolkata and Delhi my key focus area was to ensure delivery and support handling automations, and application availability to customers. I also encouraged team to have more focus on Process Improvements and value additions. This contribution increased efficiency of Comcast business either by doing automation or suggesting best practices and process which would save man hours.

SHOP TO ACTIVATE (S2A) bundle focus on Commercial customers, Force Automation team mainly works in Comcast Communications to check utilization of workforce. Main motive and focus area is on trends of work over which workforce is involved, calculate efficiency and utilization index of each workforce involved.

Six projects under Comcast S2A (Shop to Activate) portfolio.

a.Enterprise Order Management

Order Processor

Symphony Lite

Digital To Analog-OM ( DTAOM)

SIKOMS

OMS

COMMON

b.Provisioning

Provisioning Service (PS)

Third Party Provisioning (TPP)

Emergency 911 Data Integrity Platform (EDIP)

Network Provisioning Systems (NPS)

Directory Listing (DL)

c.Reconciliation

NETREC

Data analytics and Research Tool(DART)

Good State Order(GSO)

Repair Service

FraudCheck Service

d.Activation

CAAP

Activation-Controller

e.Network Automation Environment (NAE)

Telescope

Broadband Access Center for Cable (BACC)

f.Work Force Automation (WFA)

NextGen API

TechETA

GPS

Scheduling Service

WFA Middleware

g.Customer Transaction Portal ( CTP)

Consent Decree

CTP Services

h.DEVOPS

Support for all the above projects

Automations with AE Team

RoadMaps

●Infrastructure Monitoring

●Functional Monitoring

●CI/CD Implementations

●Backup and DR

●System Maintenance

●Cloud ( PCF ) Movement Support

Operating System LINUX

Cloud PCF, OpenStack

Languages Java, J2EE, C++, Shell Scripts, Perl, SQL, PL/SQL, XML

Special Software ConceptWave (4.x & 5.x versions),J2EE, Spring, Hibernate, Web services (SOAP, REST, XML-RPC), WebLogic 12c,

Database Oracle 12

Project Location Chennai, Hyderabad, Ahmedabad, Kolkata & Delhi

April 2013 – March 2014 Tata Consultancy Services

Title Order Management Onsite, Comcast Cable Communications

Period April 2013 – March 2014

Client Name Comcast Cable Communications, USA

Position Onsite Lead

Team Strength 20 Members

Location Mount laurel, Philadelphia

Responsibilities

●Acted as complete POC for application development.

●Handled Managed Services engagement with TCS as primary POC for app (Coordinating with QA CTS and Support Infosys) and ensures application adhere to SLA.

●Preparation of Case Diagrams, Process Design Diagrams

●Assessing the customer's information needs, validating them and preparing functional specifications

●Requirement and high level design Study from Rally

●Preparing detailed design with Tasks and assigning development work to offshore team.

●Ensuring quality of deliverables and on time delivery.

●Release planning, documentation and supervision of deployment activities.

●Review the deliverables

●Preparing implementation, back out and monitoring plan

●Implementation and monitoring support.

●Tracking the Project Progress

●Coordination of Team meeting, Conference Calls

●Handling User Stories development and coordinating with offshore for the closures of user stories.

●Handling MOP (Method Of Procedure – release docs) and coordinating with QA and Support teams for successful releases.

●Handling SyncUpCalls with Dev,QA and Ops for better synergy on the upcoming development activities and explaining US and reviews test cases and providing go ahead.

●Configuration & Lifecycle management

●Client & Business coordination’s for requirement gatherings releases

●Manage DevOps team by providing ideation for Automation.

●Post Production process and support after releases. (Like Hourly report for BirdEyeView, Hourly status reports to clients, and in case of any issues need to identify the mitigations and fixes).

●Quality Process Review – Handling Calls with QA on defects and taking ownership.

●Handling RoadMaps drive for automations.

●SCRUM Calls handling

●Working with Comcast Program PMs on budget.

●Resource velocity, planning and allocation.

Project

Comcast Cable Communications Inc. has engaged TCS for development and support of its existing applications and services. BIS (BSS Integration Services) is a team within Comcast has a suite of products and services to provide Integration Services for Business Support Systems within Comcast Communications.

Order Management is a set of 5 ConceptWave applications (OP, Symlite, DTA-OM, BFC, and Common) which handle the Order Management Layer for Comcast. Applications validate various conductions and consolidate order with all required provisioning details and then communicate with provisioning layer apps for provisioning of the services for the order.

Operating System LINUX

Cloud PCF, OpenStack

Languages Java, J2EE, C++, Shell Scripts, Perl, SQL, PL/SQL, XML

Special Software J2EE, ConceptWave ( 4.x and 5.x), Web services ( SOAP, REST,

XML-RPC), WebLogic 12c

Database Oracle 12

Project Location Philadelphia & Mount Laurel

Jun 2012 – April 2013 Tata Consultancy Services

Title Order Management Offshore, Comcast Cable Communications

Period Jun 2012 – April 2013

Client Name Comcast Cable Communications, USA

Positions Offshore Lead & Project Manager

Team Strength 20 Members

Location Chennai (Base Branch) & Ahmedabad

Responsibilities

●Coordination of Team meeting, Conference Calls

●Proposal Contributions for expansions

●Establishment of offshore setups in Chennai, Ahmedabad, Hyderabad and Kolkata

●Requirement Study

●Scope management

●Estimating efforts

●Costing and controlling the quality of product/service

●Tracking and Mitigating the Risks

●Assigning the work from functional & technical perspectives

●Project Quality Management

●Ensuring quality of deliverables and on time delivery.

●Handling User Stories development and coordinating with offshore for the closures of user stories.

●Handling MOP (Method Of Procedure – release docs) and coordinating with QA and Support teams for successful releases.

●Handling SyncUpCalls with Dev,QA and Ops for better synergy on the upcoming development activities and explaining US and reviews test cases and providing go ahead.

●Post Production process and support after releases. (Like Hourly report for BirdEyeView, iHourly status reports to clients, In case of any issues need to identify the mitigations and fixes).

●Release planning, documentation and supervision of deployment activities.

●Review the deliverables

●Preparing implementation, back out and monitoring plan

●Implementation and monitoring support.

●Tracking the Project Progress

●Ensuring process compliance by the team for app support and escalations.

●Appraising the performance of the subordinates

●Determining the resource requirements and hiring required resources

●Training and Mentoring

●Holding regular status and staff meetings

●Preparing Plan for the required hardware and network

Project

Comcast Cable Communications Inc. has engaged TCS for development and support of its existing applications and services. BIS (BSS Integration Services) is a team within Comcast has a suite of products and services to provide Integration Services for Business Support Systems within Comcast Communications.

Order Management is a set of 5 ConceptWave applications (OP, Symlite, DTA-OM, BFC, and Common) which handle the Order Management Layer for Comcast. Applications validate various conductions and consolidate order with all required provisioning details and then communicate with provisioning layer apps for provisioning of the services for the order.

Operating System LINUX

Cloud PCF, OpenStack

Languages Java, J2EE, C++, Shell Scripts, Perl, SQL, PL/SQL, XML

Special Software J2EE, ConceptWave ( 4.x and 5.x), Web services ( SOAP, REST,

XML-RPC), WebLogic 12c

Database Oracle 12

Project Location Chennai (Base Branch) & Ahmedabad

Oct 2011 – Jun 2012 Tata Consultancy Services

Title Order Processor Onsite, Comcast Cable Communications

Period October 2011 – June 2012

Client Name Comcast Cable Communications, USA

Position Onsite Lead

Team Strength 3 Members

Location West Chester & Philadelphia

Responsibilities

●Initial account level penetration of TCS with Comcast

●Assessing the customer's information needs, validating them and preparing functional specifications

●Handling User Stories development and coordinating with offshore for the closures of user stories.

●Handling MOP (Method Of Procedure – release docs) and coordinating with QA and Support teams for successful releases.

●Post Production process and support after releases. (Like Hourly report for BirdEyeView, Hourly status reports to clients, In case of any issues need to identify the mitigations and fixes).

●Handling SyncUpCalls with Dev,QA and Ops for better synergy on the upcoming development activities and explaining US and reviews test cases and providing go ahead.

●Requirement and high level design Study from Rally

●Preparing detailed design and breakdown of requirements into task and assigning them to team and owning certain deliverables by self.

●Development of US and Tracking progress of team.

●Review the deliverables

●Preparing implementation, back out and monitoring plan

●Implementation and monitoring support

●Tracking the Project Progress

●Coordination of Team meeting, Conference Calls

●Configuration & Lifecycle management

●Quality Process Review

●SCRUM Calls handling

●Client & Business coordination’s for requirement gatherings releases

Project

Comcast Cable Communications Inc. has engaged TCS for development and support of its existing applications and services. BIS (BSS Integration Services) is a team within Comcast has a suite of products and services to provide Integration Services for Business Support Systems within Comcast Communications.

Order Processor is a ConceptWave applications which handle the Order Management Layer for Comcast. Applications validate various conductions and consolidate order with all required provisioning details and then communicate with provisioning layer apps for provisioning of the services for the order.

Operating System LINUX

Cloud PCF, OpenStack

Languages Java, J2EE, C++, Shell Scripts, Perl, SQL, PL/SQL, XML

Special Software J2EE, ConceptWave ( 4.x and 5.x), Web services ( SOAP, REST,

XML-RPC), WebLogic 12c

Database Oracle 12

Project Location West Chester & Philadelphia

Aug 2011 – Oct 2011 Tata Consultancy Services

Title Qwest – IMA DirB Offshore- APIMS

Period Aug 2011 – Oct 2011

Client Name CenturyTel Supply Group(dba CenturyLink/Qwest),USA

Position Project Manager

Team Strength 75 Members

Location Denver

Responsibilities

●Requirement Study

●Scope management

●Estimating efforts

●Costing and controlling the quality of product/service

●Tracking and Mitigating the Risks

●Assigning the work from functional & technical perspectives

●Project Quality Management

●Appraising the performance of the subordinates

●Determining the resource requirements and hiring required resources

●Training and Mentoring

●Holding regular status and staff meetings

●Preparing Plan for the required hardware and network

●Ensuring process compliance by the team

●Coordination of Team meeting, Conference Calls

●Development Delivery and Maintenance support Ownersip.

Project

CenturyTel Supply Group(dba CenturyLink/Qwest) provides a vast range of residential and business services to its customers. Qwest aims to leverage the business knowledge that exists within its Technologies division by re-deploying them towards development of some strategic projects. In pursuance of this aim, CenturyTel Supply Group(dba CenturyLink/Qwest) has applications to automate the efforts of ADSL/ VDSL planning and design engineers, provide Network information, Diagnosing the network, manage DSL service orders, handle service requests, provide customer support through Interactive Voice Response, generate and correct service orders, schedule customer support employee vacations etc.

Hardware IBM BLADE HS21

Operating System LINUX

Languages Java, J2EE, C++, Shell Scripts, Perl, SQL, PL/SQL, XML

Special Software J2EE, TIBCO (BW, Administrator, Hawk and RVD), Weblogic 10.0.1, WLS Web Services, Apache HTTP Server

Database Oracle 9i,10g

Project Location Chennai, India – OFFSHORE

April 2009 – Aug 2011 Tata Consultancy Services

Title Qwest – APIMS – QNET-DirB-AQCB-IMA SATE GATEWAY Offshore

Period April 2009 – Aug 2011

Client Name Qwest Corporation Inc, USA

Positions Project Lead, Project Manager & Developer

Team Strength 75 Members

Location Chennai (Base Branch) & Hyderabad

Responsibilities

●Analysis is done on the requirements.

●Preparation of Low level specification for the solution.

●Coding of the solution.

●Preparation of Unit Test Plans (UTP).

● Conducting Unit test on the module.

●System test on the entire system to ensure the impact of the change has not affected the existing functionality.

●Maintaining all the QMS Activities of the project.

●Development of software components adhering to the standards

●Source code walkthrough and reviews of software components in various modules of the system.

●Maintaining version control for the software components

●Maintaining the project specific Standards depending on the requirements of the projects.

Project

Qwest provides a vast range of residential and

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