**** ******** ** ******, ** ***** 720-***-**** ***************@*****.***
Brenda Bustos Lujan
Summary Motivated and reliable Administration and Office Support for about 13 years’ experience providing outstanding staff and customer service. Industrious Warehouse Operations Manager who manages distributions systems and ensures the efficiency of operations. Adept at making quick decisions in a busy environment to maintain productivity. Specialize in setting production objectives managing staff and resolving issues. High-preforming and creative, and able to relate easily to clients, and colleagues. Seeking better opportunities involves Receptionist, Bilingual Services Fluent Spanish/English, Management, Customer Service or Accounting. Professional
Highlights
Office Receptionist/ Warehouse Manager
• Ordering Material/ Office Supplies/ Do Payroll Checks
• Managing schedules, organized office functions, and oversaw daily operations of 30 employees
• Answering Phone Calls/ Emails/ Data Entry/ Application Verification
• Scheduling deliveries, Send Employees to Work, Sending Fax, Sending Mail, Receiving Applications, Keeping Office Organized/Files, etc.
• Verifying that all work is being done correctly and fixing any problems.
• Replying to emails directly with clients, communicating when there are problems in warehouse, or any deliveries accrue
• Prepared daily, weekly, and monthly reports, updated calendars appointments
• Planning the following day for crew.
• Making hiring flayers and internet post for crew and driver personal
• Making sure all employees are being treated right
• Monitor employee activities and set productive goals
• Efficiently performed multiple tasks throughout the warehouse facility
• Monitored employee work areas
Accounting
• Doing Payroll Checks
• Sending Invoices
• Adding Prices to System
• Sending Work Orders
• Doing missing hours
• Verifying that employee worked in locations
• Tax filling
Customer Service
• Greeting Customers
• Providing a positive support to customers
• Answering Phone calls
• Answering Customers Questions/ Calming Mad Customers 5515 Dearborn st Denver, CO 80239 720-***-**** ***************@*****.*** Brenda Bustos Lujan
• Cashier
• Giving Customers Price Info
• Insurance selling/ customer service
Computer
• Somewhat QuickBooks knowledge
• Xcel knowledge
• Email and Microsoft
• Outlook knowledge
• PCS knowledge
• Bear Ware knowledge
• POS systems
• Drake tax system.
Manager
• Xcel knowledge
• Email and Microsoft
• Outlook knowledge
• Contacting clients
• Sending payroll
• Employee hiring and managing
• Shipping and receiving
• Sending invoice
• Making fast decisions
• Forklift operating
• Unloading and loading
• Inventory
Waitress
• Banquets Server for special events
• Taking orders providing customer with a great customer service
• Greeting and providing help when ever orders and not done right Skills
Bilingual Spanish/English
Computer Skills
Fast Learner
Write Both languages
Office Organization
Outstanding Communication
Multi-task
Insurance sells
Filling
Researching
Scheduling/ Organizing Meetings
Hiring Personnel
Data Entry
Positive Attitude
Team motivation
Leadership
5515 Dearborn st Denver, CO 80239 720-***-**** ***************@*****.*** Brenda Bustos Lujan
Taxes filling
Employment
History
Payroll/Accounting Department Xclusive Staffing, Westminster CO 1/2010 thru 11/2012 Receptionist Xclusive Staffing, Westminster CO
8-2012 thru
11/2012
Receptionist/Cahier Llantera Chihuahua, Denver CO 11/2012 thru 6/2013 Receptionist/Accounting/Manager Mirage Services, Commerce City 7/2013 thru 1/2014 Receptionist
24/7 Express Logistics Inc,
Denver Co 1/2014 thru 6/2017
Administrative Assistant
24/7 Express Logistics Inc,
Denver Co 6/2017 thru 3/2018
Warehouse Manager/
Receptionist Freight Systems Inc, Aurora, Co 3/2018 thru 4/2020 Taxes Taxes latinos in Aurora, CO 11/2020 thru 4/2021 Taxes and insurance A & C Insurance 5/2021 thru 4/2022 Warehouse Manager Bay Metal Inc
02/2022 thru
Present
Education Working on my GED
References References are available on request.