Business to Business Rep
Resume:
Johnna Lendry
************@*****.***
Key Skills
Salesforce, Netsuite, CCUI, OMS and COMPASS
Experience
March- Dec 2022
Williams Sonoma Inc - Business Sales 2
● Responsible for building client quotes valued at $20,000+ for Canada, UK and Australia
● Managed complex International tax issues for team
● Successfully handled daily caseload while upskilling in a fast-paced environment
Dec 2021 - March 2022
Williams Sonoma Inc- Business Sales 1
● Handled 20-25 cases a day with an average value of $10,000+ for the US
● Act as a knowledgeable resource for clients using strong relationship building skills and persuasive selling
● Responsible for tax related issues for US clients
● Received highest ranking for performance, dependability, and thorough issue resolution.
July 2021- Dec 2021
Williams Sonoma Inc- Customer Relations
● Act as an external resource to help solve client issues using excellent communication skills and product knowledge
● Handled escalations and used negotiation skills to offer solutions and appeasements when appropriate
● Received recognition for consistent outstanding customer service August 2019- June 2020
Kindercare Inc- Assistant VPK Teacher
● Act as a full-time caregiver and educator for children on a daily basis
● Responsible for assisting with the VPK curriculum and preparing educational materials for class activities
Education
University of North Florida - Bachelors of Business Administration
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