Johnna Lendry

904-***-****

adv3e1@r.postjobfree.com

Key Skills

Salesforce, Netsuite, CCUI, OMS and COMPASS

Experience

March- Dec 2022

Williams Sonoma Inc - Business Sales 2

● Responsible for building client quotes valued at $20,000+ for Canada, UK and Australia

● Managed complex International tax issues for team

● Successfully handled daily caseload while upskilling in a fast-paced environment

Dec 2021 - March 2022

Williams Sonoma Inc- Business Sales 1

● Handled 20-25 cases a day with an average value of $10,000+ for the US

● Act as a knowledgeable resource for clients using strong relationship building skills and persuasive selling

● Responsible for tax related issues for US clients

● Received highest ranking for performance, dependability, and thorough issue resolution.

July 2021- Dec 2021

Williams Sonoma Inc- Customer Relations

● Act as an external resource to help solve client issues using excellent communication skills and product knowledge

● Handled escalations and used negotiation skills to offer solutions and appeasements when appropriate

● Received recognition for consistent outstanding customer service August 2019- June 2020

Kindercare Inc- Assistant VPK Teacher

● Act as a full-time caregiver and educator for children on a daily basis

● Responsible for assisting with the VPK curriculum and preparing educational materials for class activities

Education

University of North Florida - Bachelors of Business Administration