Cynthia Tubbs

Denver, CO *****

adv3ba@r.postjobfree.com

+1-720-***-****

Seeking a position where I can utilize my diverse skills and experience. I am an organized, energetic

professional with excellent customer service, and management skills. I am a hard working team player,

with a great positive attitude. I am also open to positions where I may be trained.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service/Cashier

Safeway Inc./Albertson's Inc - Denver, CO

March 2022 to Present

• Greet all guests! Ring in and package all their items, collect currency and assure excellent customer

care from start to finish.

• Store Organization.

PCA Personal Care Assistant

self-employed - Denver, CO

January 2022 to October 2022

• I mostly clean and run errands, bathing and medication reminders, help with organization.

• Personal Assistant

Live-in Caregiver

Private Duty In-Home Care - Aurora, CO

September 2018 to December 2021

• I cook, clean, errands and laundry. I assisted my client in all areas when he returned home from the

hospital after breaking his hip.

• I am proficient in medicine reminders and administration, dressing and bathing/showers, incontinence

and toileting, feeding and brushing teeth. This list is not exhaustive.

• I have experience with bedridden seniors, and will accomplish all that is needed to keep them clean

and comfortable.

Live in caregiver

Private person. Robert Nielsen - Aurora, CO

August 2017 to August 2018

The same as above. I was trained by Hospice to care for bedridden seniors.

General Manager

Big City Burrito

2013 to 2016

Responsible and accountable for all restaurant activities. Work to ensure that all activities are consistent

with and supportive of the business plan.

• Provide a quality product and customer service experience that delivers total customer satisfaction.

• Responds positively and quickly to customer concerns, and correct any potential problems before they

affect the guests

• Ensures all employees are trained, motivated and empowered to deliver total guest satisfaction.

• Maintain the restaurant at a level to meet or exceed company standards for quality, service and

cleanliness.

• Utilize labor effectively to meet budgets. Responsible for achieving sales and profit goals.

Director of Food Bank Ministry/Administrative Assistant of Pastoral Care

Heritage Christian Center/Potters House Church of Denver

2009 to 2011

• Supervised and executed all operations of the food ministry, solicited donations, ran canned food

drives, purchased product, maintained relationships with vendors, food cost inventory and distribution.

Reconciled all reports for this ministry.

• Responsible for; recruiting, training and scheduling a volunteer team of 25 people. I taught leadership

and communication skills to volunteers' i.e. How to negotiate and diffuse difficult situations, how to

respond to an emergency care situation etc. Ministered to and prayed for others, assisted the Pastor in

all his duties,

Education

Some college in Theology

Rocky Mountain Bible College - Denver, CO

High school diploma or GED in General Studies

Lamphere High School - Madison Heights, MI

Skills

• CUSTOMER SERVICE (10+ years)

• SCHEDULING (8 years)

• TRAINING (8 years)

• management (10+ years)

• Home Care

• Labor Cost Analysis (8 years)

• Senior Care (4 years)

• Profit & Loss

• Inventory Control (8 years)

• Restaurant Management (8 years)

• Payroll

• Recruiting

• Budgeting

• Food Safety

• Operations Management

• Purchasing

• Conflict Management

• Business skills (10+ years)

Awards

Best Customer Service, Best Food Service and Sales Growth, Best New Hire

Manager Awards.

December 2004

I became the manager of a subway restaurant that North Peak Subway just purchased. The area was

great, however the store needed help. Within 4 months I had brought the profit up by 12% and grew

repeat customers.

Certifications and Licenses

My experience

Present

1. My expertise in any of my positions comes from on the job training and life experience. I'm very

skilled in all positions I have been employed.

Assessments

Customer focus & orientation — Proficient

December 2022

Responding to customer situations with sensitivity

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional Information

I also have experience in a 501c3

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