It Auditor IT Compliance Manager, Data Center Manager Windows Serve

JEFFREY FAIRLIE

****.********@*****.*** *** Corrington Dr, Raymore MO 64083 816-***-****

Summary

Focused Compliance Assurance Manager bringing 20 years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of security and compliance. Highly skilled in utilizing advanced technical, business and logistics prowess to streamline processes. Skills

Budget, Cable, Windows, Cabling, Call Center, Cisco, Negotiation, Oral, Enterprise, Compliance manager, Network Attached Storage (NAS), Hardware, Network, Client management, Contract Review, Operating Systems, Client Relationships, PBX, Databases, PCI, Delivery, Personnel, Dell PowerEdge Servers, Processes, Procedures, Documentation, Profit Growth, Engineer, bQuality, External IT Auditor, Receiving, Finance, Functional, Reporting, Gateway, Routers, Hardware Support, Storage Area Network, SAN, Hub, SAS, IBM, Servers, Imaging, Software development, Information Technology, Switches, IP, Cisco Switches, ISO, Systems Engineering, ITIL, Desktop Support, Leadership, Technical Training, Linux, Troubleshoot, Management, Communication, Problem Solving, Support, Team Leadership, Training, IT Audits, Payments, Invoices, Purchase Orders, GDPR, Privacy Shield, Global Clients

Experience

Elevate Technologies

Services

Quincy, MA

10/2019 – 12/2023

Contractor – SOX Audit / Business Process Improvement

• Contracted to KPMG LLP in Kansas City for a SOX “Test of Design” project.

• Worked with the local KPMG team on a client engagement to evaluate Control design effectiveness of 165 Sarbanes-Oxley (SOX) control work papers.

• Scheduled and conducted walk-through meetings with Control Owners and Control performers at a KPMG client site.

• Control owners and performers included operating system, Active directory, security, and application subject matter experts.

• Managed evidence requests, submissions and delivery

• Obtained, Inspected, and tested evidence provided for control design effectiveness.

• Drafted and completed Test of Design (TOD) documents for each control.

• Made proposed corrections following manager review of TOD’s.

• Tracked progress and reported to directors and managing partner status metrics.

• Completeness and Accuracy of user access review files.

• Assessment of shared account ownership, process description, and password vaulting details.

• Audit tools – Archer GRC; AuditBoard, Deloitte Connect; PwC Connect DXC Technology Compliance Assurance Manager

• Supervised cross functional team personnel of over 30 staff members across USA, Europe, Great Britain, and India

Remote from Kansas

City

3/2010 – 6/2019

• Administered annual SSAE18 IT audit, and external IT auditors ranging from $250K to $480K a year

• Worked with 6 internal and the Big Four external auditors

• Implemented Compliance Assurance Programs to address payment card industry and internal controls at 5 client sites

• Collaborated with 35 vendors, DXC finance, and 30 industry executives to engage IT auditors

• Worked with 5 clients

• Designed and administered global compliance programs for Information Technology service organizations

• Integrated control activities with cross platform IT teams to meet regulatory controls.

• Oversaw all global IT audits

• Conducted risk review and mitigation activities. Provided policy and procedure guidance to assist the organization meet regulatory control guidelines.

• Directed negotiation of SSAE18 contract for services purchase orders

• Managed invoices and approved payments

• Responsible for IT audit duties including SSAE18 (SOC1, SOC2, Agreed Upon Procedures AUP), SOX, NERC-CIP, privilege access review, QEX audit readiness reviews, and internal audits

• Conducted contract review annually to determine gaps in service delivery regarding controls and processes

• Oversaw cross-functional team reviews for current state processes, control effectiveness, gaps in deliverables, process documentation, and artifact creation/submission to address IT control processes for IT audit review

• Created a repository to store artifacts monthly, quarterly, semi-annual, and annually

• Prioritized providing audit results to improve control processes where needed

• SME in compliance requirements and control process implementation

• Designed Compliance Assurance Program to review control processes, modify IT processes, and direct vertical area directors actions to strengthen audit deliverables.

•

Farmers Insurance

Group

Olathe, KS

4/2001 – 2/2010

Senior Systems Engineer Supervisor

• Supervised a staff of 5 engineers, 20 support personnel, and 4 Wintel server staff members

• Oversaw team responsible for managing 400 Windows servers hosted in 6 data centers

• Implemented data center Storage Area Network (SAN) and Network Attached Storage (NAS

• Responsible for the build, install, maintenance, troubleshoot, support, decommission, hardware installation, software, operating systems, and cabling of technical equipment

• Achieved targeted performance service levels in Run and Maintain (R&M) operations

• Project management to buildout new data centers. (Three in Olathe, Ks, one in Austin, Tx)

• Provided onsite guidance of project planning and deliverables. MedNA, LLC /

ERUCES, Inc.

Lenexa, KS

12/1999 – 3/2001

Network Support Engineer

• Supported 25 application developers for Windows and Linux and quality team of 3 staff

• Oversaw Windows (WINTEL) server support

• Built a Red Hat Linux network and integrated this with a Windows Active Directory domain

• Created database connectivity from Red-hat Linux to Windows SQL 2000 cluster server environment.

• Responsible for enterprise-class servers, clusters, databases, and network infrastructure

• Designed and built a software development environment

• Designed and built an application quality (QA Lab) testing environment

• Implemented a cloned environment for baseline testing Education and Training

D.B.A in Information Systems Management

Walden University

ABD All but Dissertation

1/2013 – 10/2018

Ph.D. in Information Management

Capella University

ABD – All but Dissertation

5/2009 – 12/2012

Masters of Business Administration in Technology Management University of Phoenix

Graduated GPA 3.5

7/2006 – 9/2008

Bachelor of Science in Information Technology

University of Phoenix

Graduated with Honors GPA 3.8

4/2002 – 7/2006

Technical Competence

ITIL Foundations v3.0, PowerShell 2.0, IBM Blade Center, VMware Sphere (4), VMware v3, Microsoft Certified Courses (NT 4.0, Win2000, Win2003) Data Center management. Microsoft SQL Server 6.0 - 2000

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