Christine E. Maneval

*** *** **** ****.

Muncy, PA 17756

570-***-****

adv38q@r.postjobfree.com

Dynamic Manager offering over 20 years of experience in healthcare / property management, customer service, and human resources. Especially enthusiastic about working with underserved and elderly populations. Committed to offering a safe and comfortable environment for all people as well as advocating for their needs of better living. History of raising occupancy rates by securing long-term tenants through excellent relationships. Recognized leadership while remaining accessible to public and team members. Brings solid blend of people skills combined with the ability to implement and enforce property rules and regulations.

AREAS OF EXPERTISE

Maintenance Knowledge

Building Codes

Affordable Housing Programs

City and County Regulations

Tenant Eviction Laws

Financial Budgeting & Reporting

PROFESSIONAL WORK EXPERIENCE

Compassus Hospice, Bloomsburg, PA 8/2022 - Present

Team Coordinator

Manage day to day administrative duties for multiple staff

Respond quickly to Patient Referrals, using well developed active listening skills and open-ended questions to process the referral for admission

Process all patient admission paper work in HomeCare HomeBase system (HCHB)

Help/Train staff on programs, SSO Apps., Microsoft Teams, OutLook, Microsoft Office, EMR Link, Muse, DocuSign, Etc.

Process all Accounts Payable//receivable

Coordinate with service agencies

Process all business reports for the Bloomsburg Branch office

Scheduling/Office supplies/Maintenance of office

Preform Billing Audits Reports

Process Insurance Verifications

Scan/Upload all to the system

Monarch Management (formerly Cobler Realty Advisors Inc.) Shamokin Dam PA 12/2009 – 1/2022

Property Manager

●Managed day-to-day administrative duties for multiple property locations

●Boosted occupancy by leveraging market knowledge and marketing promotions

●Responded quickly to tenant inquires. Used well developed active listening skills and open-ended questions to promote issue resolution

●Processed tenant paperwork using designated software programs, such as Yardi (for move-in, move-out) and Income Based Rent Recertification

●Provided direction to maintenance staff to ensure a well-maintained and safe property location and facilities for tenants

●Coordinated with service agencies to assist tenants with their personal needs

●Created special programs and planned events that helped meet the needs of the tenants

●Created Community Newsletter for tenant information and community information

Little League World Series Penn Sport Services, Buffalo, NY 2009, 2010, 2011

Concession Stand Attendant

●Served and assisted customers from all around the world. Worked as both Window and Tent Stand Attendant.

Interim HealthCare, Muncy, PA 4/ 2007 – 9/ 2008

Human Resources Director/Marketing Director for Private Duty Nursing

●Responsible for the Private Duty Nursing division

●Oversaw interviewing, hiring, and background checks

●Conducted orientation classes for new hires

●Managed personnel files, office equipment, scheduling, answering the phone

●Facilitated all community outreach events and marketing such as career fairs and newspaper ads

Kelly Services, Williamsport, PA 11/ 2006 – 2/ 2007

Administrative Office Staff for Moran Industries

●Processed bills of lading and paperwork for the drivers’ delivering loads on trucks

●Assisted with scheduling and accounts payable and receivable

ManorCare Health Services, Williamsport, PA 4/1990 – 8/ 2005

Receptionist

●Greeted people in-person and over the phone

●Ensured the lobby was cheery and inviting

●Sorted and distributed mail and electronic communications

●Scheduled Family Conferences and meetings

●Processed Admission and Discharges

●Maintained census data

●Kept organized records, files, and receipts

●Maintained office equipment and monitored and ordered supplies

●Managed the Administration budget

●Deposited funds daily

Human Resources Assistant

●Tracked employment applications, application logs, Contract Manuals, and Physician Manuals

●Created the Employee Newsletter

System Coordinator

●Responsible for the communication systems for both ManorCare South and North facilities

●Set up all the phone and voice mail extensions for every phone and employee

●Ensured the system was always active and maintained

EDUCATION

Clerk Typist/Accounting, Centre Business School, Inc., State College, PA

Business Major, Central Mountain High School, Lock Haven, PA

SUMMARY OF SKILLS

Technology: Microsoft Office (Word, Excel, PowerPoint, Outlook) Yardi

Office Equipment: Printers, Copiers, Scanners, Multi-line phones, and Fax Machines

CERTIFICATIONS

●Grace Hill Housing Certification

●Spectrum Housing Certification

VOLUNTEER WORK

Usher at Little League World Series 2011 – Present

References

Kenzie Allensworth, Assistant Property Mgr., Newberry Estates, Williamsport, PA 17701, Friend

1636 Route 442 Highway, Lot B1, Muncy, PA 17756, 570-***-****.

Kassandra Lankowski, Hospice Team Coordinator, Compassus Hospice, Co-worker, 672 North River Street, Suite 301, Wilkes-barre, PA, 18705, 484-***-****, adv38q@r.postjobfree.com

Jeffery Davidson, Business Office Coordinator, Compassus Hospice, Co-worker, 500 Hawk Ridge Drive, Suite 6, Hamburg, PA 19526, 610-***-****.

Missy Mutarelli, Business Office Coordinator, Compassus Hospice, Co-worker, 484-***-****, 7535 Windsor Drive, Suite 100, Allentown, PA 18106, adv38q@r.postjobfree.com.

Kathy Winter, Hospice Health Aide, Compassus Hospice, Co-worker, 575 Montour Blvd. Bloomsburg, PA 17815 570-***-**** Cell.

Kathy William, Central Susquehanna Opportunities, 2 East Arch St. #313 Shamokin, PA 17872, 570-***-****, 570-***-****

Melissa Zartman, Co-worker, Monarch Management, P.O. Box 426, Shamokin Dam, PA 17876,

570-***-**** Cell, 570-***-****, Ext. 100 Office.

Dawn Bowen, Regional Manager, Cobler Realty Advisor, Inc./Monarch Management, PO Box 426, Shamokin Dam, PA 17876, 570-***-****

Talonda Cain, Co-worker, Property Manager, Monarch Management, Roymar Hall, 1128 East Lincoln Highway Coatesville, PA 19320, 610-***-****, Office, 484-***-****, Cell

Kathy Koch, District Office Manager to Representative Joe Hamm, 274 Broad Street, Montoursville, PA 17754, 570-***-**** or 570-***-****

Valerie Jo Roberts, Albright Life Center, 901 Memorial Ave, Williamsport, PA 17701,

570-***-**** Or Email: adv38q@r.postjobfree.com

Recently Retired:

Donald Schick, Co-Worker, Park Place Maintenance Tech., Monarch Management, Park Place Associates, 69 Park Place, Box 61, Muncy, PA 17756, 570-***-**** Office, 570-***-**** Cell.

Charles Carl, Co-worker, Broadway Estates Maintenance Tech., Monarch Management, Broadway Estates, 524 Broadway Estates, Turbotville, PA 17772, 570-***-**** Cell.

Older Employment References:

Corinne Giacobbi, Co-worker, Interim Healthcare, 160 Chad Road, Muncy, PA 17756,

570-***-****

Sandra Kappas, Co-worker, Interim Healthcare, 160 Chad Road, Muncy, PA 17756,

570-***-****

Contact this candidate