Charles Minneapolis, MN ***** Ruffin
612-***-**** / ****************@******.***
OBJECTIVE
Senior-level results-oriented loan officer with 18+ years of experience seeking a position at reputable mortgage company.
SUMMARY
18+ year record of success as mortgage industry professional Ability to build rapport and inspire trust with prospective clients and co-workers Ability to thrive under pressure and maintain professionalism in-fast paced, high-stakes environments Highly adaptable, brining an innovative lens identifying client opportunity in industry volatility Strong organizational and problem-solving skills
8+ years of recruiting and sales training experience Results-driven
EMPLOYMENT
2019-2022 NEXA Mortgage Burnsville, MN
BRANCH MANAGER
• Increased revenue by 35%
• Expanded sales to include mass-market accounts
• Lead recruitment efforts for branch
• Informed marketing strategy for branch
• Built and maintained key client relationships
• Compliance and payroll
2017-2019 Supreme Lending Coon Rapids, MN
Senior Loan Originator
• Increased revenue by 35%
• Marketing
• Recruiting
• Compliance, Funder
2015-2017 Land Home Financial Woodbury, MN
Senior Loan Originator
• Originating loans
• Marketing
• Compliance, Funder Closer
• Building relationships
2014-2015 Cambria Mortgage LLC, Eagan, MN
Senior Loan Originator
• Originated $12M in sales
• Closed 85% in sales
• Generated $10.2M in funding
2013- 2104 Summit Mortgage Corporation Eden Prairie MN Senior Loan Originator
• Maintained relationships with past clients
• Exceeded cold calling prospects 200-300 calls a day to meet and exceed sales quotas
• Built rapport with future clients leading to new referrals
• Expanded marketing efforts and increased lead to new 68 % in new client growth
• Assisted with the training of present and future loan officers and telemarketers in phone sales
2011-2013 Wells Fargo Minneapolis MN
Joint Venture Specialist
• Stewarded relationships with legacy clients
• Maintained Joint Venture’s records for compliance and compensation plans
• Assisted loan officers with brokering in loans, disclosures, monitoring, co-marketing, originating processing loans, and funding
• Assisted with the training of present and future loan officers and telemarketers in phone sales
• Assisted Joint Ventures with locking interest rates 2010-2011 LendSource Minnetonka MN
Senior Mortgage Consultant
• Developed new business
• Built and maintained community relationships
• Marketed company products and services
• Recruited by owners of Source Lending to join Lend Source team
• Increased quarterly revenue by 15%
2004-2009- Source Lending Corp. Plymouth MN
Account Executive
• Knowledgeable in conforming and FHA products
• Originated and processed loans.
• Coached clients to improve credit scores and obtain smart loans
• Lead Sales training for assistant loan officers (cold calling)
• Won loan officer of the year 2 years straight for most revenue generated EDUCATION / CERTIFICATIONS
2002, North Hennepin Community College Minneapolis, MN Associates Degree, Business Management
FHA certified
Member of MMBA
INTERESTS
Volunteer work for Red Cross, reading and golfing