Tasha Bates
Security Officer/Front Desk Receptionist - Securitas
Monroe, LA
**********@*****.***
I'm seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself and seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. Authorized to work in the US for any employer
Work Experience
Security Officer/Front Desk Receptionist
Securitas - Monroe, LA
September 2005 to Present
• Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Answer alarms and investigate disturbances.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Assisting Customers face to face or via telephone Custodian/Janitor
Securitas - Monroe, LA
June 2012 to September 2016
• Perform routine cleaning of offices, waiting areas, lobbies, lounges, restrooms, corridors, elevators, and stairways in a clean, neat, and sanitary manner.
• Gather and empty trash.
• Clean and polish furniture and fixtures. Clean widows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
Receptionist
Autos for U - Monroe, LA
July 2005 to September 2006
• Add new material to file records, and create new records as necessary.
• Answer questions about records and files.
• Find and retrieve information from files in response to requests from authorized users.
• Perform general office duties such as typing, operating office machines, and sorting mail.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Make copies of correspondence and other printed material. Education
A.A in Criminal Justice
University Of Phoenix
B.S in Criminal Justice Administration
University Of Phoenix
Skills
• microsoft office (10+ years)
• Customer Service (10+ years)
• Customer Care (10+ years)
• Customer Support (10+ years)
• CSR (10+ years)
• CPR
• First aid
• Surveillance
• Security
• Loss prevention
• Conflict management
Certifications and Licenses
CPR & First Aid
November 2020
Assessments
Customer Focus & Orientation — Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Proficient
Sales Skills: Influence & Negotiation — Familiar
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.