Richard C. Ingling, CLSD, CSMP, ASHM
Minneola, Florida 34715
702-***-**** -Cell
***********@******.***
Executive Summary:
Engaged, results driven security and safety professional in hotel, resort and entertainment environments, delivering solid operational and business acumen. Proven leadership and development abilities, connecting effective talent management with exceptional outcomes. Provide and direct safety and security of guests, employees, and resort property in an effective, professional and guest friendly manner. Provide and direct proactive resort safety and security training, inspections and emergency drills. Utilize cost efficient technologies and techniques to provide effective and seamless provision of security services.
Accomplishments:
Strategic and collaborative direction as part of field leadership/Director/Executive level teams, creating synergies with various experts across businesses
Coordinate the activities of all Security department personnel, ensuring compliance with all federal, state and local laws and resort policies, procedures and safety standards
Ensure delivery of quality security services to guests and resort staff in a friendly and professional manner
Direct and maintain continuous physical property rounds by Security personnel
Set and maintain schedules for all inspections, including fire equipment survey, safety checklist, and security inspections.
Resolve, document and track all security related issues or problems
Interact and coordinate activities with resort executive and department heads
Respond to all general liability insurance claims
Coordinate all monthly safety committee meetings
Direct the development of resort safety incentive/loss prevention programs
Develop policies and procedures to ensure all equipment, furnishings and fixtures of the resort are secure
Coordinate the timely preparation of all Security logs, shift reports and other permanent records
Maintain driver's list of resort employees who are approved and authorized to operate company vehicles
Review all security reports regularly for completeness and accuracy
Review matters concerning safety and security with executive committee
Prepare annual department budget and manage department costs, updating the budget if operational forecasts change significantly
Develop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire procedures
Conduct detailed investigations into work related injuries
Develop cooperative working relationships between Security/Safety staff and other resort employees and outside law enforcement personnel to promote timely and effective exchange of information
Network with other local resort Security Directors to discuss security related issues
Develop and supervise key control program, including master key distribution list and key
Develop and maintain all alarm systems, including safes, fire alarms and elevators Monitor operation of and recommend changes in CCTV security system and radio and paging equipment
Develop and manage secure, confidential record system that will allow immediate retrieval of incident reports, criminal trespass notices, photographs and similar information
Maintain comparison statistics: Room losses, total number of incidents, number of employee accidents, number of guest accidents
Employment: Fremont Street Experience Las Vegas, Nevada
Safety & Risk Manager December 2016 to January 2020
Soleil Management Las Vegas, Nevada
Corporate Director of Safety & Security June 2008 to October 2016
Republic Services of Southern Nevada Las Vegas, Nevada
Safety Manager Feb. 2003 to June 2008
WHSmith Travel Retail USA Las Vegas, Nevada
Regional Loss Prevention Manager Jan. 2001 to Feb. 2003
Kirschman's New Orleans, Louisiana
Director Corporate Risk Management Jan. 2000 to Dec. 2000
Doubletree Resort and Convention Center Kissimmee, Florida
Director of Risk Management July 1997 to Jan. 2000
Walt Disney World Company Lake Buena Vista Florida
Security Manager June 1990 to July 1997
IPS Investigation and Polygraph Service Mount Holly, New Jersey
Private Detective April 1982 to May 1990
North Hanover Police Department Cookstown, New Jersey
Police Detective June 1977 to May 1982
Education: Rutgers University New Brunswick, New Jersey
Criminal Justice
Licenses: American College of Forensic Examiners
Burlington County Police Academy
Reid Interview & Interrogation Techniques
Occupational Health & Safety Certificate
Safety and Health Practitioner Certificate
Certified Lodging Security Director
Certified Safety Management Practitioner
Associate Safety & Health Manager
Certified Homeland Security III
Affiliations: American Society Industrial Security
National Safety Management Society
American Society of Safety Engineers
Institute of Safety Management
Las Vegas Security Chief’s Association (Executive Board)