Alicia Kite
Marietta, GA ***** 770-***-**** ****.******@*****.***
BUSINESS ADMINISTRATION
Top-notch Administrative Support Professional desires to leverage over 10 years of industry experience to enhance business office operations, provide competent staff support, and contribute to the goals of the company. Exhibits in-depth office knowledge, maintains professional business relationships with other team players, and maintains confidentiality.
PROFESSIONAL EXPERIENCE
STIFEL FINANCIAL CORPORATION—ATLANTA, GA April 2018-PRESENT
Office Manager
Identify and address problems and opportunities for the company.
Ensure all legal and regulatory documents are filed in compliance with laws and regulations.
Support worker communication with the management team.
Coordinating appointments and meetings and managing staff calendars and schedules.
Working daily with upper management overseeing budgeting, reporting, and planning.
Greeting visitors, answering high-volume of incoming calls, and delivering world-class service to our clients.
Supervising, mentoring, training, and coaching office staff and delegating assignments to ensure maximum productivity.
Purchasing office supplies and equipment and maintaining proper stock levels.
Creating presentations and other management-level reports.
Producing reports, composing correspondence, and drafting new documents.
Making travel arrangements for executives.
BEARCOM COMMUNICATIONS- ATLANTA, GA April 2015-March 2018
Office Manager
Supports company operations by maintaining office systems and supervising staff.
Achieves financial objectives by preparing budgets; analyzing variances; and initiating corrective actions.
Maintains office services by organizing operating procedures and controlling correspondence.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Provides historical reference by defining procedures for retention, protection, retrieval, and disposal of records.
Designs and implements office policies by measuring results against standards and adjusting as needed.
Keeps management informed by reviewing and analyzing special reports and identifying trends.
Contributes to team effort by accomplishing related results as need.
MONTLICK & ASSOCIATES- ATLANTA, GA September 2014-April 2015
Legal Assistant
Enhancing attorney effectiveness by developing case information, evidence, and settlement options.
Daily tracking of cases and supporting attorney’s trial proceedings.
Helps develop cases by maintaining contact with clients involved in the case.
Scheduling depositions; preparing and filing discovery requests; generating status reports.
Preparing responses to opposing counsel.
Keeping clients informed by maintaining contact; communicating case progress.
Organizing cases by monitoring calendars; meeting deadlines, and documenting actions.
Daily inputting of information into file database and case management software.
Daily confirming case status with attorney.
CHARTERBANK- WEST POINT, GA April 2012 - August 2014
Administrative Assistant to Senior Vice President, Special Assets
Directly assisted Senior Vice President.
Liaison between SVP and all levels of the organization as well as external customers.
Planned weekly meetings between SVP and all managers.
Served as confidant and sounding board for SVP and management.
Managed appointment calendar to ensure efficient time management.
Coordinated travel arrangements and extensive expense reporting.
Daily Excel expense tracking of over 200 loan accounts.
Maintained efficient and confidential filing system.
Negotiated pricing on all expenses for upkeep of bank-owned properties.
Assisted in the Collections aspect.
Accounts receivable and accounts payable experience.
OWENS-SCHYBERG – COLUMBUS, GA February 2006 - November 2007
Administrative Assistant to CEO and Founder
Assisted in day-to-day operations of the business.
Contributed to business development, sales support, and distribution of product in the Columbus marketplace. Recognized the cost savings potential of stream-lining office operations.
Successfully maintained accurate inventory records.
Provided excellent customer service to all clients.
Coordinated several meetings a week to meet with clients and expand with the products.
Daily tracking of expenses using Excel.
Produced PowerPoint presentations for weekly meetings.
Responsible for producing all written correspondence
EDUCATION & CREDENTIALS
Columbus State University
Bachelor Degree in Business Management 2011
Kennesaw State University
Accepted into Wellstar School of Nursing Spring 2023
Technical Credentials: Excel, Word, PowerPoint, Access, Outlook, DNA, Data Warehouse, QuickBooks, Needles, JDE, SalesForce, SAP