Service Representative Customer
Resume:
Julieta Morea
Woodhaven, NY 11421
adv30s@r.postjobfree.com
OCCUPATIONAL OBJECTIVE:
To obtain an entry level position in an organization that will utilize my skills and experience and offer the potential for future advancement.
SUMMARY OF QUALIFICATIONS:
Fluent in Romanian Language
Conversant in Bulgarian Language
Type 45 WPM
Computer basic skills
Excellent reputation with customers as a competent, knowledgeable, helpful professional.
EDUCATION:
Queens College of the City University of New York. Bachelor of Arts - Psychology, 2011
Metallurgical Institute of Romania. Bachelor of Science- Engineer, 1990.
WORK EXPERIENCE:
July 2007- Present
Helen Keller Services for the Blind. Hempstead, N.Y.
Job Title: Supervisor.
Job Duties/Responsibilities: Supervising individuals with developmental disabilities, provide coordination and advocacy to obtain needed goals for independence, integration, individualization and help to achieve their goals and to their quality of life.
Aug. 92- July 2007
Pacific Lloyds Group (Financial Services) N.Y.
Job Title: Operation Assistant.
Job Duties/Responsibilities: Supervise daily foreign remittance activities; solve customer complaints about non-payment of funds on time by receiving Banks. Solicit business accounts for various financial products.
July 91- Aug. 92
YMCA, Ridgewood, N.Y.
Job Title: Summer Camp Counselor
Job Duties/Responsibilities: Organized and coordinated recreational activities and provided general counseling to camp participants. Developed skills in implementing and supervising recreational and educational programs for the mentally challenged.
Feb. 90- May 91
Derenji Co., Inc., College Point, N.Y.
Job Title: Customer Service Representative.
Job Duties/Responsibilities: Managed, maintained, and updated company database of customers with emphasis on analyzing complaints and preparing summaries of said customers.
VOLUNTEER:
March 03- Present
NYU Medical Center, Rusk Institute.
Job Title:Recreational Assistant.
Job Duties/Responsibilities: Assisting patients with their recreational activities and develop supportive relationships with various patients.
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