Customer Service Dietary Aide

Joel Stephen Neard

** **** **, ******* ** *****.

Tel: 973-***-**** – ******@*****.***

EDUCATION

Montclair state University (Bachelor) Montclair, NJ

French Civilization, minor Linguistic May 2020

Essex County College Newark NJ (Associate degree) General Science graduated May 2014

AREAS OF STRENGTH

Multilingual Fluent in English, Creole, French. Extensive community outreach and advocacy experience.

Exercise prudent decision making and sound judgment . Interact professionally with individuals and groups on all levels.

Excellent interpersonal and communication skills. Interpersonal, organizational and management skills.

Ability to prioritize tasks and work independently as well as collaboratively with multi-disciplinary.

TECHNICAL SKILLS

Proficient in PC and Mac formats; Microsoft word, Excel, PowerPoint; several email formats.

PROFESSIONAL PROFILE

Management

Supervised various projects issued from management.

Frequently served as a Dietary supervisor in the manager’s absence.

Trained new employees in effective and direct customer service.

Interpersonal

Provided excellent customer service by phone and in person.

Resolved customer complaints effectively and efficiently.

Transported patients safely to and from their appointments

Provided administrative support, producing all forms of office communications

EMPLOYMENT HISTORY

Support Services at Planned Security services. Parsippany, New Jersey

2011 to Present

Support services at University Hospital Newark NJ.

2019 to present

Dispatcher at AMBICAB Medical Transportation. East Orange, New Jersey

2010 – 2011

The Chelsea at Montville. Montville, New Jersey

Dietary Aide ( Supervisor ) 2008 – 2010

Kadant Unaflex LLC.

Anderson, South Carolina

Techinician 2007-2008

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