Phlebotomist
Resume:
Apple Valley, CA *****
**************@*****.***
MELINDA ARRAYALES
OBJECTIVE
To pursue responsibility and demonstrate excellent work ethic to my
employer while performing my duties and exhibiting professionalism.
SKILLS & ABILITIES
·Proficient with Microsoft word, Excel, PowerPoint
·Strong communication skills
·Bi-Lingual (Spanish/English)
·Identify and solve customer needs
·Leadership
EXPERIENCE
PHLEBOTOMIST, LOMA LINDA MEDICAL CENTER
08/2022 – PRESENT
Performs blood collection by phlebotomy and capillary puncture in a safe, accurate and professional manner. Receives customers (e.g., patients, physicians, visitors). Interacts with all types of patients and visitors in a pleasant, efficient, and cooperative manner. Monitors patients for unexpected reactions and responds to emergent situations, as required. Performs collections on all age groups and degree of difficulty, both inpatient and outpatient. Works with Medical Lab staff to provide efficient and timely collections. Provides other collection services including sweat chlorides, chain-of-custody, ambulatory blood pressures, and provides instructions for patient specimen collection.
Performs other duties as needed
PHLEBOTOMIST I, LABCORP
03/2022 – 07/2022
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to all patients
• Administrative and clerical duties as necessary
• Travel to additional sites when needed
MOBILE EXAMINER, EXAMONE QUEST DIAGNOSTICS
12/2016 - PRESENT.
Provide excellent customer service
Conduct in-center and mobile exams
Taking vitals, medical history questionnaires
Venipuncture, order of draw, urine collections
Utilize centrifuge machine
Properly handle and process specimen in a timely manner
Perform EKGs
Train examiners for office and mobile exams
Assist examiners, make decisions, and solve problems
Knowledge of medical terminology
CUSTOMER SERVICE REPRESENTATIVE CASE MANAGER, EXAMONE QUEST DIAGNOSTICS
03/2017 - 09/2018
Provide excellent customer service
Answer phone calls
Assist clients, agents, examiners with any questions or concerns
Document all calls and direct them to manager
Coordinate and schedule appointments for client, agents with an examiner, or PSC site
Prepare and perform pre-employment drug screens, DNAs and other Quest Diagnostics services
Perform venipuncture, order of draw, urine collections
HUMAN RESOURCES COORDINATOR / RECRUITER
07/2020 – 01/2021
• In charge of posting job listings
• Reviewing Resumes
• Emailing or mailing applications
• Coordinating interviews with hiring manager
• Clerical duties
• Knowledge of payroll
• Knowledge with employee benefits; Medical, Dental, Vision, etc.
• Knowledge of federal, state, and local employment laws
PAYROLL ADMINISTRATOR, ILINK BUSINESS MANAGEMENT
03/2020 – 06/2020
Assist in the day to day workflow of the payroll department
Make changes relating to compensation and other personal data
Terminate employees from payroll system and maintain confidential files
Review and verify employee hours are allocated correctly
Coordinate and track expense reporting related to program
Communicate with management, staff, clients, and general public in a polite and professional manner
Conform with and abide by all regulations, policies, work procedures, and instructions
HUMAN RESOURCES EXPERT, SUPER TARGET
10/2019 - 03/2020
Skills in planning HR department daily/weekly workload to support HR business priorities
Ability to read financial reporting and interpret data
Knowledge of federal, state, and local employment laws
Experience with office suite computer and workforce management programs
Ability to use industry leading people and scheduling software
Skills in interviewing, developing, coaching, evaluating, and retaining talent
Knowledge of payroll
Knowledge of employee benefits
Conducted new hire orientations
PHLEBOTOMIST I, THE AMERICAN RED CROSS
05/2016-11/2016
Assist donors with vital signs
Calibrated screening booths, register new donors using company’s software
Prepare donation bag set along with tubes and order of draw
Operate and maintain safety with 16-gauge needle
Labeling donation bag set along with tubes
Protected donor information by following HIPAA guidelines
Work at fix site and mobile blood drive
EDUCATION
Washington Prep. High School Los Angeles, CA. [High School Diploma]
Santa Monica College Santa Monica CA. [Transfer]
Grand Canyon University Phoenix, Arizona [In Progress ]
Bachelor of Science in Health Care Administration
University of California Los Angeles Los Angeles, CA [Phlebotomy Course]
REFERENCES
Available upon request
Contact this candidate