***** *** **.

Apple Valley, CA *****

323-***-****

adv2v9@r.postjobfree.com

MELINDA ARRAYALES

OBJECTIVE

To pursue responsibility and demonstrate excellent work ethic to my

employer while performing my duties and exhibiting professionalism.

SKILLS & ABILITIES

·Proficient with Microsoft word, Excel, PowerPoint

·Strong communication skills

·Bi-Lingual (Spanish/English)

·Identify and solve customer needs

·Leadership

EXPERIENCE

PHLEBOTOMIST, LOMA LINDA MEDICAL CENTER

08/2022 – PRESENT

Performs blood collection by phlebotomy and capillary puncture in a safe, accurate and professional manner. Receives customers (e.g., patients, physicians, visitors). Interacts with all types of patients and visitors in a pleasant, efficient, and cooperative manner. Monitors patients for unexpected reactions and responds to emergent situations, as required. Performs collections on all age groups and degree of difficulty, both inpatient and outpatient. Works with Medical Lab staff to provide efficient and timely collections. Provides other collection services including sweat chlorides, chain-of-custody, ambulatory blood pressures, and provides instructions for patient specimen collection.

Performs other duties as needed

PHLEBOTOMIST I, LABCORP

03/2022 – 07/2022

• Perform blood collections by venipuncture and capillary techniques for all age groups

• Collect specimens for drug screens, paternity tests, alcohol tests etc.

• Perform data entry of patient information in an accurate and timely manner

• Process billing information and collect payments when required

• Prepare all collected specimens for testing and analysis

• Maintain patient and specimen information logs

• Provide superior customer service to all patients

• Administrative and clerical duties as necessary

• Travel to additional sites when needed

MOBILE EXAMINER, EXAMONE QUEST DIAGNOSTICS

12/2016 - PRESENT.

Provide excellent customer service

Conduct in-center and mobile exams

Taking vitals, medical history questionnaires

Venipuncture, order of draw, urine collections

Utilize centrifuge machine

Properly handle and process specimen in a timely manner

Perform EKGs

Train examiners for office and mobile exams

Assist examiners, make decisions, and solve problems

Knowledge of medical terminology

CUSTOMER SERVICE REPRESENTATIVE CASE MANAGER, EXAMONE QUEST DIAGNOSTICS

03/2017 - 09/2018

Provide excellent customer service

Answer phone calls

Assist clients, agents, examiners with any questions or concerns

Document all calls and direct them to manager

Coordinate and schedule appointments for client, agents with an examiner, or PSC site

Prepare and perform pre-employment drug screens, DNAs and other Quest Diagnostics services

Perform venipuncture, order of draw, urine collections

HUMAN RESOURCES COORDINATOR / RECRUITER

07/2020 – 01/2021

• In charge of posting job listings

• Reviewing Resumes

• Emailing or mailing applications

• Coordinating interviews with hiring manager

• Clerical duties

• Knowledge of payroll

• Knowledge with employee benefits; Medical, Dental, Vision, etc.

• Knowledge of federal, state, and local employment laws

PAYROLL ADMINISTRATOR, ILINK BUSINESS MANAGEMENT

03/2020 – 06/2020

Assist in the day to day workflow of the payroll department

Make changes relating to compensation and other personal data

Terminate employees from payroll system and maintain confidential files

Review and verify employee hours are allocated correctly

Coordinate and track expense reporting related to program

Communicate with management, staff, clients, and general public in a polite and professional manner

Conform with and abide by all regulations, policies, work procedures, and instructions

HUMAN RESOURCES EXPERT, SUPER TARGET

10/2019 - 03/2020

Skills in planning HR department daily/weekly workload to support HR business priorities

Ability to read financial reporting and interpret data

Knowledge of federal, state, and local employment laws

Experience with office suite computer and workforce management programs

Ability to use industry leading people and scheduling software

Skills in interviewing, developing, coaching, evaluating, and retaining talent

Knowledge of payroll

Knowledge of employee benefits

Conducted new hire orientations

PHLEBOTOMIST I, THE AMERICAN RED CROSS

05/2016-11/2016

Assist donors with vital signs

Calibrated screening booths, register new donors using company’s software

Prepare donation bag set along with tubes and order of draw

Operate and maintain safety with 16-gauge needle

Labeling donation bag set along with tubes

Protected donor information by following HIPAA guidelines

Work at fix site and mobile blood drive

EDUCATION

Washington Prep. High School Los Angeles, CA. [High School Diploma]

Santa Monica College Santa Monica CA. [Transfer]

Grand Canyon University Phoenix, Arizona [In Progress ]

Bachelor of Science in Health Care Administration

University of California Los Angeles Los Angeles, CA [Phlebotomy Course]

REFERENCES

Available upon request

Contact this candidate