Office Manager Marketing

JOYCE GUGAN MARCELIN

Tel: 786-***-****

Email: ***********@*****.***

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PERSONAL PROFILE:

A self-starter with 18 years of experience in Administrative role, have ability to maintain a well organised and an effective office environment with very detailed orientation. Very efficient to improve a performance and have a proven record of success, quick and accurate delivery on expectations of my work. Friendly, loyal and clearly dedicated and conscientious individual who has an ambition to succeed in any given environment and a team player. I have had previous years of working experience with both local and multinational organisation in various industries, it gives me an upper hand to better understand my working environment and to perform better. I have worked with a local insurance firm for 6years, also with a well renowned estate developer with international standards in their design department. A US based multinational private equity firm for 2years as their Office Manager and Client Relations Officer, also almost 7 years working with an International Dutch Engineering consultancy firm as their Ghana office Manager and Business Development Manager. I am very versatile and can fit in any working environment and quick to learn and adapt to new things.

CAREER OBJECTIVES:

Seeking a long-term position in an Administrative role or any other position I may find myself into, where I can learn more, have room to develop and build up a career in management for top Executives in a Corporate environment whilst giving my best to my employer.

KEY COMPETENCES:

- Highly organized and detailed- oriented executive, able to manage an office independently, effectively and efficiently.

- Dedicated and focused, able to prioritize and complete multiple tasks on time and have passion for keeping an orderly and a perfect working environment in its totality.

- Enthusiastic, eager to learn, with an outgoing, confident, and friendly personality.

- Able to demonstrate integrity when dealing with confidential Information and issues.

- Proactive, able to use my own initiative and can work under very little supervision.

-Flexible and able to contribute and work to an effective team working.

-Bilingual, able to communicate in French and can relate with people from different background.

- Proficient in MS Word, Excel, PowerPoint, Coral Draw, Outlook, Internet usage, PABA System, general scanning of documents, using a complimentary card scanner to scan cards and a typing speed of 45wpm JOYCE GUGAN MARCELIN

Tel: 786-***-****

Email: ***********@*****.***

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WORK EXPERIENCE

July 2021 to Date: CNA, Private Patient

Jan 2021 to June 2021: Phyl’s Academy - 7205 Royal Palm Blvd, Margate, Fl 33063

-Teaching Assist / Admin. Assistant

Jan 2017 – April 2019 – Joyfron Ventures Ghana – Manageress (General Marketing of Goods and Service)

- Market for all Industries for general service lines and goods

- Real Estate, sales of houses and land, office rentals, home rentals etc Client relations with business of all kinds

HR Management, recruiting for companies and individuals. Mar 2010- Dec 2016 – Royal HaskoningDHV- Office Manager (A Multinational Engineering Consultancy Company)

-Responsible for all office management affairs.

-Managing all traveling itineraries, flight, and hotels reservations for all the staff coming in for various project and logistics.

-Arrangement of visa, work permits for staff on projects.

-Arranging of Corporate meetings, making reservations for conferencing rooms, hotels, flight reservation and airport pick- ups for staff.

-Responsible for all corporate client relations for Royal HaskoningDHV in Ghana.

- Work on All HRM issues in the office, Preparing of payrolls, Health and safety insurances.

-Maintenance of Office Vehicles and all logistics with projects in the office. Jan 2008– May 2009 - Kingdom Zephyr Africa Management (A Multinational Private Equity Firm) - Office Manager

-Responsible for office management.

-Managing all traveling itineraries, flight and hotels reservations for all the team members and client.

-Arranging corporate meetings, making reservations for conferencing rooms, hotels, flight reservation and airport pick-ups for all clients.

-Responsible for all corporate client relations for Zephyr Accra office.

-Management of sensitive corporate documents, updating Zephyr’s interactive web-based calendar for tracking, liaising and coordinating all activities and locations of Fund Managers.

-Processing of office all office payments, handling of petty cash transactions, liaising with the banks and managing various bank accounts both online and offline.

- Liaising with internet service provider to ensure the internet is always running. JOYCE GUGAN MARCELIN

Tel: 786-***-****

Email: ***********@*****.***

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Jan 2007 – May 2007 - Trasacco Estates Development Company Ltd - Design Team Administrator

-Departmental & Administrative Duties, arranged all documents for meetings and scheduled meetings, drafted all correspondences in the Design Team Dept.

-Monitored, ordered and controlled all stationary requirements for the team. Always made sure the systems and all IT issues were all up and running for an effective work done.

-Managed the team in terms of their leave schedules, absenteeism, sick leaves and general issues connected to the Design Team.

-Maintained an effective and efficient filling system for the Department and issued out drawings to the site for work and got documents ready at a client’s request.

-Arranged daily itinerary for the team in connection with the site vehicle, provision for fuel and general maintenance. July 2000– Dec 2006 Metropolitan Insurance Company Ltd 1 PA to the Marketing Manager and Secretary to the Marketing Dept - 2003- 2006

-Handled all Administrative duties in the Marketing Manager’s office.

-Responsible for all Departmental & Administrative Duties, prepare proposals, Meeting documents, Seminars, Operational Manuals and type all correspondence of the General Manager.

-Collated the department’s Budget for the year and that of all the branches.

-Maintained an effective and efficient filling system for the Department. 2. Marketing & Sales Coordinator / Marketing & Sales Department: 2000 – 2003

-Collated and prepared Sale Representatives weekly activity reports.

-Organized and assisted Sales Representatives daily Schedule and appointments.

-Typed and Printed Sales Representatives related documents, proposal forms and Corporate Documents for their Sales Activities

-Handled Secretarial and other Administrative duties 1998 – 2000 Afripa Telecom Ghana Limited (A French multinational Data Communication service provider) Corporate Assistant

-Handled all official activities between Accra office and our five other corporate offices in other countries and follow up on JOYCE GUGAN MARCELIN

Tel: 786-***-****

Email: ***********@*****.***

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activities with clients in the absence of the Managing Director.

-Responsible for all Administrative Duties, check in- coming and out-going mails. Accessed and replied E- mails on behalf of the Managing Director.

-Replied Company's faxes, booked important appointments for meetings and other gatherings, took responsibility of major seminars, events and conferences.

-Arranged and booked all travels and hotel reservations for the Company and its Corporate Clients and handled petty cash.

EDUCATIONAL BACKGROUND

2013 - 2014 Associate Member - Institute of HRM Practitioners Ghana 2006-2009 BA/Administration

University of Ghana – Legon

HIGH School Education

1991 – 1993 G. C. E ‘A’ Level

Apam Secondary School - Apam

1986 – 1991 G. C. E ‘O’ Level

Holy Child School – Cape Coast

Languages

English Excellent

French Good

REFEREES

Jeen Kootstra Dr. Codling (Former Principal)

Formally with Royal HaskoningDHV Phyl’s Academy

Tel: +31-620****** Margate

Email: ************@*****.*** Tel: 561-***-****

Contact this candidate