Service Representative Customer
Resume:
Sonya Sanborn
Self starter with many years of customer service experience. I am a fast learner and need little supervision. I like working in a fast paced environment and I am looking for a career I can retire from.
Cape Elizabeth, ME 04107
**************@*****.***
I am looking for a career that does business honesty and integrity and ethically. If someone makes a mistake I want them to own it and learn from it, not pass it down to the people who work underneath them. No
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Assistant
Verrill - Portland, ME
November 2021 to June 2022
Opening and scanning and emailing incoming mail. Stocking all meeting rooms, deliver paper and supplies to all legal assistants. Keep an updated office supply list including food stuffs for kitchens. Order supplies for company. Special printing and binding of case information for lawyers. Customer Service Representative
Cumberland Farms - Cape Elizabeth, ME
June 2016 to November 2021
Operated cash drawer, cooked customer orders, kept grills and warmers stocked with pre-made breakfast and lunch items and pizza, kept control of waste, maintained all food service inventory as well as freezer inventory, maintained all food service equipment, checked temperatures of all hot foods and refrigerators and freezers every four hours,
Customer service award winner for 8 quarters.
Education
2 years in Medical Assisting
Kaplan University-Maine Campus - Portland, ME
August 2007 to August 2009
High school diploma in Bookkeeping
Portland High School - Portland, ME
September 1988 to June 1992
Skills
• Front Desk (3 years)
• Medical Terminology (Less than 1 year)
• Data Entry (3 years)
• Clerical Experience (3 years)
• Microsoft Outlook (1 year)
• Phone Etiquette (10+ years)
• Medical Billing
• Medical Records
• Customer support (10+ years)
• English
• Communication skills
• Customer service
• Time management
• Microsoft Office
• EMR Systems
• Senior Care
Awards
Customer service representative
December 2018
Customer service award winner 6 quarters
Each week of a quarter we scored 100 % from our secret shoppers. Verrill recognizes employees who go above and beyond in their jobs April 2022
Proudly recognizes employees that go above and beyond their assigned duties, this award is given by all employees in the firm
Certifications and Licenses
Personal support specialist
September 2016 to Present
To give elderly the support they need to stay on their own homes. Assessments
Administrative assistant/receptionist — Highly Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Office manager — Expert
August 2022
Scheduling and budgeting
Full results: Expert
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Proficient in Microsoft office
Proficient with Outlook
Contact this candidate