Customer service, cashier
Resume:
Cody Buell
Wonderful working with all people!
Flat Lick, KY 40935
***************@*****.***
Thanks for this opportunity
• I currently really need a job!
• Am available for any days, any shifts, have dependable transportation.
• Fulltime, part-time whatever!
Authorized to work in the US for any employer
Work Experience
Front End Cashier/Customer Service
Walmart - Barbourville, KY
August 2021 to October 2021
1. Received two accommodations for customer service. Pin and photo included. 2. Cashed out customers with various times, register 5 was express check out, could not be closed 3. Received certificate to sell alcohol and tobacco Customer Service Representative
Maximus - London, KY
November 2020 to December 2020
• Take calls from Medicare beneficiaries
• Answer any questions about their policy or adding an additional policy or disenrolling from a current policy
• Take anywhere from 25 to 45 calls per day varying in time from 5 minutes long to 1 hour and 30 minutes long.
• Processed Plan Changes
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Monitored claims and physician-related services
• Performed data entry for customer information
• Handled billing issues and order inquiries
Front Line Cashier
Mcdonald's - Barbourville, KY
April 2019 to June 2019
• Worked on the front line,
• took customer order,
• managed the money within my register.
• Stocked all condiments in dining room and in back of house Customer Service Representative
General Dynamics
October 2018 to March 2019
• Inbound calls for FBI
• Recorded data on subject whom had applied for gun ownership
• Reported to Licenced Dealers their clients acceptance or denial
• Manually input hours worked, vacation time, holidays,etc. Sanitation Worker
City of Barborville - Barborville, KY
March 2012 to September 2017
• Dictated each employees daily activity
• Keep records of employees hours worked and tasks achieved daily
• Reporter directly to Mayor Thompson
• Separated recycled materials (glass, cardboard, plastic, aluminum)
• Placed separated items into 3 ton press
• Once bailed solid, Secure with metal wires and placed upon a pallet
• Drove small forklift to load pallet into semi truck Waitress
Cracker Barrel - Corbin, KY
March 2007 to July 2009
• Became a 4 star trainer within first 4 months
• Served customers from start to finish
• Was always asked to stay late or to work overtime (I done so gladly)
• Could take of up to 20 individuals alone
• Greatest tip I ever received was from a simple little old couple who gave me $300 while apologizing they didn't have more on them ( I tried very hard to return it) Owner/Operator
Club Cody - Gray, KY
May 2003 to January 2007
• Co-Owner
• Private Poker Gambling Club
• Managed all orders (cards, poker chips, snacks, rubber bands, etc...)
• Handled upwards of $20,000 in cash per night alone.
• Sold unto 120 membership cards at $25ea first 50, $35 remainder
• Maintained 15 to 20 employees.
• Entertained and cooked for over 100 members on several occasions
• Hosted and ran the EOCENE charity pocker tournament benefiting the homeless (Raising over $5000) Advertising Sales Representative
Pine Mountain Shopper - Pineville, KY
June 2001 to October 2003
• Severed 7 counties, 150,000 circulation, free shoppers guide
• Traveled daily to various locations (I was only salesperson)
• Took photographs of merchandise clients intended to display in sold advertisements
• Worked directly with owners or marketing managers
• Helped set up the advertisement (photo placement, colors, where in paper they wanted to be, how long want same ad to run,etc...)
• Payed weekly salary plus gas with also a percentage of my sales (made me very motivated)
• Left to open own establishment with my father, They offered me a 401k and several other perks to stay on.
• I really enjoyed the variety of people I was able to meet and work with. From owners of a million dollar car dealership to a funeral home director to a old lady selling her husband's toys while he's away at work. Each day was an adventure that I greatly enjoyed. I can't think that any other job, other than that of my own making taking me away from sales at that time. Waitress/Cashier
Parkway BP Country Cooking - Flat Lick, KY
May 1998 to November 1998
• Served customers
• Ran cash register
• Placed orders for fresh fruits and vegetables (owner handled larger account) This order was placed twice weekly to ensure freshness
• Trained new waitresses and done payroll for the restaurant (me and a cook) I couldn't work while attending school so I trained my replacement.
Education
Bachelor of Arts in History. Bachelor of Business Administration. in With a concentration in Biz Management.
Debusk School of Business at Lincoln Memorial University - Harrogate, TN July 1996 to December 2000
Skills
• Order Entry (3 years)
• Customer Service (9 years)
• Upselling (5 years)
• Computer Operation (10+ years)
• Typing (10+ years)
• Marketing
• Account Management (3 years)
• Salesforce (5 years)
• Payroll (5 years)
• Presentation Skills (2 years)
• Business Development (6 years)
• Cold Calling (2 years)
• Outside Sales (5 years)
• Recruiting
• Sales Management (2 years)
• Negotiation
• Purchasing
• English
• Data entry
• Project Management
• Retail sales
• Research
• B2B Sales
• Manufacturing
• Inside Sales
• Relationship Management
• Management
• Product Development
• Serving
• Sales
Assessments
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer Service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Call Center Customer Service — Proficient
December 2020
Applying customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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