Data Entry Customer Service
Resume:
Thelma J. Jackson
Email: adv2t3@r.postjobfree.com Phone: 570-***-**** Mobile Phone: 570-***-**** Wilkes Barre, PA
OBJECTIVE
To obtain a Customer Service position in a good company and have a chance for advancement.
WORK EXPERIENCE
Institute Human Services Kingston, PA
Direct Support Specialist07/2021 - Present
To care for clients in their home, cook, clean, take some of the client to the dr. appointments, or day programs, do activity’s with them, prepare breakfast, lunch and dinner, some may need assistance with bathing or showering or getting dress. I administer medication.
Metz Culinary Management Dallas, PA
Retail Cold Prep12/2018 - 01/2020
Prepare sandwiches, salads, set-up salad station, and sandwich station.
Lord and Taylor Wilkes Barre, PA
Customer Service Represenative10/2014 - 05/2018
Received incoming calls from customers who may need help placing an online order. Conferred with customers calling to check on the status of their orders and discussed any problems or questions about online orders.
JC Penney Wilkes Barre, PA
Warehouse/Customer Service10/2010 - 12/2010
Greeted customers from the door to the floor. Opened merchandise from delivery truck, sorted it, and prepared it to be placed on the floor of the store. Priced items for clearance.
2010 United States Census Tobyhanna, PA
Enumerator02/2010 - 07/2010
Asked questions to obtain information from people for 2010 United States Census. Compiled, recorded, and coded results of data onto specific forms for tabulation. Reviewed data from interview for completeness and accuracy. Explained objectives and procedures to interviewees and interpreted questions to help interviewees' comprehension. Identified and reported problems in obtaining valid data.
Gary's Wine & Market Place Madison, NJ
Gourmet Chef & Deli Clerk09/2007 - 01/2009
Prepared sandwiches for customers. Cut cheese and deli meats, made salads, and served desserts.
Quest Diagnostics Teterboro, NJ
Customer Service Represenative05/2004 - 06/2007
Called clients to report on results of medical tests and handled requests from doctors and patients regarding medical reports.
EDS/FISERV Morris Plains, NJ
File Clerk/Customer Service Represenative11/2000 - 07/2002
Performed administrative duties in the Implementation Unit. Responsible for general office duties including filing, faxing, and data entry. Provided customer assistance to banking debit card clients, handled inbound customer calls, activated Visa and MasterCard’s, maintained restricted and stolen card accounts and performed fraud analysis alters.
EDUCATION
High school graduate or equivalency certificate (GED),
Interboro Institute, New York, NY
SKILLS
Data Entry, E-mail, Word and Excel
Customer Service Skills
Active Listening and Attention to Detail
Thelma J. Jackson
Email: adv2t3@r.postjobfree.com Phone: 570-***-**** Mobile Phone: 570-***-**** Wilkes Barre, PA
REFERENCES
Nick Feola - Supervisor
Years Known: 1
Type: Professional
Marie Hudson - Care Giver
Years Known: 5
Type: Personal
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