Summary

Highly motivated with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Experienced in customer relations, sales, and inventory control. Demonstrated skill at improving business operations in New York, Virgina, North Carolina, California and Chicago. Quality focused at providing employees with clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty.

Skills

●Salesforce

●Customer service

●Excellent communication skills

●Ability to build rapport with clients

●Tech savvy

●Intermediate understanding of SSO

●Multi-tasking ability

●Data analytics

●Negotiated Contracts with Vendors to Garner Better Shipping and Delivery Costs.

●Instituted Intensive Training Programs to Improve Employees' Understanding of Corporate Products and Services.

●Designed and Developed Strategic Programs to Draw in New Business Opportunities and to Re-Establish Contact with Former Customers.

●Results Orientated

●Quality Control Planning

●Recruited and Hired Top-Level Professionals with Diverse Skills, Further Strengthening Team Talents.

Experience

President, Everything Wholesale

Brooklyn, NY Jan 2009 - Aug 2022

●Coached and mentored managers to prepare for management and executive positions within organization.

●Delivered exceptional client experiences through hands-on leadership of associates and managers.

●Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

●Provided customer service through calls and emails

●Independently managed and priortized workload

●Collaborated with team to accomplish company goals and exceed metrics

Contract with H&H Candy and Beverage wholesale.

Hartford, CT. June 2018- Mar 2019

●B2B and B2C Sales

●Planning and Coordination

●On-Site Product Demonstrations

●Customer Needs Assessment

●Product Merchandising

●Product and Service Knowledge

●Lead Generation

●Product Management and Pricing

●Utilized Salesforce for CRM

●Customer support and troubleshooting

Education:

Liberal Arts

CUNY College of Staten Island New York 2006-2009

Language: Arabic Native/ Bilingual

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