Data Entry Administrative Assistant

BM

BRITTANY MERRELL

adv2n1@r.postjobfree.com 1-469-***-**** Frisco, TX 75034

Motivated employee eager to apply time management and organizational skills in various environments. Energetic COVID-19 Screener with hands-on experience greeting staff and patients to take temperatures. Comfortable working in fast-paced and large volume patient care establishments. Transporting Files

10-Key Proficiency

Data Entry Documentation

Sensitive Material Handling

Workers' Compensation Knowledge

Check Processing

Mail Management

Excel Spreadsheets

Verbal and Written Communication

Database and Client Management Systems

Document and File Management

Exposure Reporting

Polite and Firm Entry Refusals

Equipment Cleaning and Disinfecting

Social Distancing Guidelines

Infection Control Practices

Information Confidentiality

Occupancy Limits Enforcement

Problem-Solving

Friendly and Respectful

Critical Thinking

People Skills

Conflict Resolution

Friendly, Positive Attitude

Aperture Labs Plano, TX

Administrative Assistant/COVID-19

Tester

07/2021 - 02/2022

Administered COVID-19 PCR Saliva Based Testing.

Organized both physical and digital files and updated reports to coordinate project materials.

Greeted visitors or callers to handle questions or direct to appropriate staff. Answered phones to direct callers, schedule appointments and provide general office information.

Obtained scanned records and uploaded to database. Scanned physical documents and uploaded to encrypted databases for digital maintenance.

Sanitized work area and sterilized equipment and instruments to comply with protocols.

Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.

Maintained compliance with HIPAA protocols to safeguard patient privacy.

Dermatology Consultants Of Frisco

Frisco, TX

Scheduling Coordinator

06/2020 - 04/2021

Set and confirmed customer appointments.

Copied and faxed important information for patient and client records. Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.

Sent out frequent telephone or email reminders of scheduled meetings to participants.

Summary

Skills

Experience

Entered information into system to update status reports. Canon Business Solutions Plano, TX

Claims Representative

07/2018 - 10/2019

Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers. Processed high volumes of bodily injury claims efficiently while working in fast-paced environment.

Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items. Mentored and trained new hire employees in resolving complex liability disputes and policy analysis.

Baylor Univ. Medical Center Dallas, TX

Scheduling Coordinator

01/2016 - 06/2016

Maintained daily calendars, set appointments with clients and planned daily office events.

Scheduled and confirmed appointments.

Built strong relationships with potential clients to win trust and book appointments.

Provided information regarding services and policies. Updated database with lead generation information, outbound calls and inbound efforts.

Communicated with sales representatives to resolve schedule conflicts. Called no shows and cancellations to reschedule.

Contacted previous and potential clients to offer services and products to suit needs.

HCA Irving, TX

Document Imaging Clerk

06/2012 - 09/2015

Completed documents and work requests according to company standards.

Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.

Uploaded documents to control sites, tracked transmittals and coordinated revisions.

Converted documents for specific personnel or project needs. Managed document processes through scanning, filing and transmitting while following all standard procedures.

Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes. Identified errors and suggested appropriate edits.

Reviewed array of different types of documents, including drawings, spec sheets and blueprints to maintain accuracy.

Evolution Academy Charter School Richardson

High School Diploma

05/2007

Education and Training

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