Data Entry Service Specialist

Dezarae Seymore

**** ******** **

Columbus, OH **219

Email: **************@*****.***

Phone:614-***-****

OBJECTIVE: Seeking a position in a setting where I can utilize my ten years of extensive work experience in customer service to build a long-term lifework with opportunities to grow. EXPERIENCE

Dermatologists of Central States- August 2022-Present Receptionist

Responsibilities

● Checks patients in and out accurately

● Obtains complete and accurate clinical, demographic and financial information during the check in process

● Enters data in the internal Electronic Medical Records (EMR) system.

● Intake incoming calls and voicemails

● Answers patient questions about general practice, appointments, etc.

● Collects co-pays and deductibles

● Performs other duties as assigned

Seymore Beauty Sunless Spray Tanning-April 2021 to present Owner/ Sunless Spray Tan Specialist

Responsibilities

● Provide luxury mobile sunless spray tanning and teeth whitening services

● Create schedule, and content for website, social media page, and other market material

● Educate clients on products, and services provided

● Inventory tracking and selling wholesale items

● Accounting

● Comply with Covid Regulations on sanitizing material and equipment Pier 11 Boiling Seafood- March 2019-March 2022

Server Lead

Responsibilities

● Provide superb courtesy, friendliness, and hospitality to ensure maximum customer satisfaction

● Highly attentive to customer needs through teamwork and decisive problem solving skills

● Greet customers with friendliness, and vast amounts of enthusiasm

● Assist with preparing food in a timely and efficient manner to reach time goals

● Proven capability to maintain calm and positive attitude under challenging conditions

● Extensive knowledge with all menu items and food preparations

● Exceptional teamwork communication with all staff members

● Competent math skills for cash drawer management Cleveland Clinic Strongsville - December 2015- November 2018 Patient Service Specialist

Responsibilities

● Efficient and accurate data entry of patient demographics and medical information

● Patient registration, scheduling, check in and check out

● Assist in rescheduling time-sensitive appointments as needed

● Ensure superb patient experience and high level of satisfaction

● Relay staff messages accurately; send and respond to messages clearly and professionally

● Patient billing, Process copay collection, Insurance Verification; Process financial assistance as needed.

● Follow standards and guidelines for telephones etiquette and service

● Resolve patient issues and minimize bad experience by promoting ways to improve workflow

● Utilize all resources available for patient to ensure outstanding quality of service

● Collaboration and communication with clinical staff to promote teamwork and improve productivity

● Comply to HIPAA regulations to safeguard patient medical information Awards

● Caregiver Recognition

● Patient Service Award

● Teamwork Recognition

● Caregiver Appreciation

EDUCATION

Lorain High School, Lorain Ohio

Graduated – June 2013

High School Diploma

Contact this candidate