Julia Walker

Customer Service

Jacksonville, FL *2210

adv2h2@r.postjobfree.com

+1-904-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager/Administrative Assistant

Superior Heating and Cooling - Orange Park, FL

March 2019 to January 2023

I call and schedule appointments for service, I create invoices and bill out customers. I order parts and equipment needed. I assist with payroll. I send out emails and communications when needed. I answer the phones and assist customers with what they need. I pull permits with different counties in and surrounding Jacksonville.

Drive thru specialist

Steak N Shake - Orange Park, FL

October 2016 to March 2019

I am an extended part of management. I provide excellent customer service to every customer. Take orders, make drinks, cash customers out while moving in a fast pace. I also have the power to tip out servers, clock other employees in and out, check labor and speed of service. Collector

ERC - Orange Park, FL

February 2014 to July 2014

contact consumers

negotiate best possible arrangement for payment

follow up with consumer

document call

Box Maker

Fishman &Tobin - Orange Park, FL

July 2012 to February 2014

Make boxes for pickers

keep racks full

label and tape boxes

keep up with 3-4 pickers at a time

The Krystal Company,

Orange Park,

Florida,

United States

Breakfast Supervisor

KRYSTAL

November 2006 to November 2011

Managing Waste, reading, analyzing, and following a prep chart that indicated about how much product should be ready for the customer at a given hour.

Crew Training, showing new hires the company's way that the product is to be made and presented to the customer

Counting safes and doing deposits, keeping the safe at the same amount as it was giving to me. At the end of the shift I was responsible for making a final deposit of all the cash made for that shift. Food Safety and cleaning, maintain a clean work environment. Following hold times and discarding product when business is slow.

Counting Inventory, making an accurate count of all the food that was in the store and outside in the freezer. Taking my numbers and matching them to previous shift and for all week making sure they matched up.

Running shifts, making sure everyone stayed in place and served the customer in a timely and polite manor

Education

High school diploma in General Education

Orange Park High School - Orange Park, FL

May 2006

Skills

• Administrative Experience

• Office Management

• Front desk

• Phone etiquette

• Time management

• Data entry

• HVAC

• Microsoft Word

• Office experience

• Experience with children

• Customer service

• Payroll

• Supervising experience

* I also have about 1 year of delivery and ride share experience

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