Administrative Manager Office

Brittany Fortner Kraus

916-***-**** ***************@*****.***

Objective

● My objective is to merge my seasoned professional leadership skills, strategic thinking, dependability and 16 years of work ethic with your company to create a successful partnership. Skills

● Honest and self-motivated

● Proficient in troubleshooting and Problem solving

● Leadership

● Inventory

● Humble

● Ability to work as a team or with little or no supervision.

● Substantial interpersonal and written communication skills.

● Excellent guest service

● Multitasking abilities

● Useful analytical mindset

● Project management

● Authentic Resourcefulness

● Delegating

● Scheduling

● Strategic planning

● Decision-making skills

● Time management

● Punctual and reliable

● Flexible and hard working

● Strong desire to learn

● Professional appearance, attitude and demeanor

● Great attention to detail

● Very organized

● Multi- phone lines

● Computer skills: Windows, XP, Microsoft Word, Excel, Outlook, Hearform, Pro Hear, Scanning, Reports, Spreadsheets and Internet research

Experience

Brett Ashley, 2104 Juliesse California 95821

Administrative Manager, December 2012- Current

● Organize smooth and adequate flow of information within the company to facilitate other business operations

● Manage schedules and deadlines

● Recruit and train personnel and allocate responsibilities and office space

● Manage inventory of office supplies and organize purchasing of new material

● Monitor costs and expenses to assist in budget preparation

● Review operations ensuring their compliance with policies and regulations

● Extensive written reviews

● Running errands

● Checking voicemail

● Taking in-coming and Making outgoing calls

● Packing items

● Shipping returns

● Itineraries

● Research

● Tracking Invoices

● Collecting payments

● Marketing and advertising

Rickenbackers, 4282 South 1650 West, Ogden, Utah 84405 Manager, August 2011- February 2012

● I played a big role in creating and opening five different concepts Banquets, Catering, Deli, Delivery’s and Restaurant

● Marketing and advertising

● Scheduling, Training, Hiring and firing

● Weekly management meetings and Monthly one on one employee sit downs

● Created menu, systems and checklists

● Delegating and supervised employees

● Inventory, Orders, Budget food cost and labor

● Ensured store was ready to open for business and organized House Of Hearing, 1588 East 3300 South, Salt Lake City, Utah 84106 Office Manager, October 2008- July 2011

● Created the insurance billing program which increased revenue

● Improved tracking system

● Collections, accounts payable and receivables

● Schedule appointments and Check patients in and out

● Take in and outgoing phone calls, supervised calls from other offices to ensure accuracy and service

● Responsible for tracking all money from other offices including refunds

● Scanning any appropriate papers into the system

● Tracking all sales in great detail

● Promotions including shopping and decorating

● Enter patient chart notes and check all notes from the other three offices

● Patient files: creating, pulling and record management Godfathers Pizza, 7669 South 700 East, Midvale, Utah 84047 General Manager, June 2006- November 2008

● Increased sales and improved stores cleanliness

● Hiring, firing and determining employees pay

● Inventory and Payroll

● Budget food cost and labor

● Training and making schedules

● Advertising and marketing

● Supervised employees performance

● Open store, prep food and make sure all shifts are covered

● Close out and daily deposits

● Cook and landing station

● Set up secret shoppers

● Make sure store passes secret monthly inspections by owners and quarterly inspections through Godfathers franchise

● Create policies and procedures and introduce them into staff meetings

● Answer all calls within three rings and always introduce yourself and your company Education

Clearfield High School, 931 South 1000 East, Clearfield, Utah 84015, Diploma, June 2006 DATC, 550 East 300 South, Kaysville, Utah 84037, Cosmetology, N/A

● Started August 2005- December 2006

Certifications

● June, 2006- Rock Star Hair Extensions

● April, 2010- VNG Testing

References Available Upon Request

Contact this candidate