Joel Green
Greer, SC 206-***-**** *************@*****.***
PROFESSIONAL SUMMARY
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
SKILLS
* Adult education
* Assess students
* Diverse student populations
* Instructional techniques
* Positive reinforcement strategies
* Coach clients
* Customer service
WORK HISTORY
INSTRUCTOR
Music & Arts Spartanburg SC
* Developed and clearly presented classroom rules, guidelines and objectives.
* Collaborated with administration to secure departmental budget increase.
* Promoted classroom safety, collaboration and best practices.
* Communicated student progress to parents and guardians for collaborative approach to educational goals.
* Observed and adopted new techniques from skilled instructors and lecturers.
* Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
* Improved student performance by defining clear goals and communicating performance metrics.
* Applied various teaching aids to minimize learning gaps and instruct and motivate students.
INDEPENDENT MUSICIAN
Self Employed Greenville SC
* Repaired instrument issues.
* Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
* Produced and recorded studio albums for various musical acts and genres.
* Built networks with local musicians to provide session support for gigs and events.
* Studied scores at length to learn music in detail and develop suitable interpretations.
* Selected music carefully in order to achieve balance of musical styles in program.
* Transposed music to alternate keys with speed and accuracy.
* Promoted career by maintaining website and social media presence.
* Scheduled rehearsals with other musicians.
* Transported, assembled and disassembled specific equipment for sound reinforcement.
SERVER
Red Robin Greenville SC
* Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
* Processed orders and sent to kitchen employees for preparation.
* Checked customers’ IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
* Inspected dishes and utensils for cleanliness.
* Displayed enthusiasm and promoted excellent service to customers.
* Bussed tables during busy periods to assist staff and quickly turn over tables.
* Used cash and credit card machines to cash out customers.
* Remained calm and poised when dealing with difficult customers or during shifts.
* Maintained customer satisfaction by clarifying questions about orders and specialty items.
* Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
* Upsold appetizers, drinks and desserts to increase restaurant profits.
* Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
* Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
* Trained new servers on restaurant policies and procedures.
EDUCATION
Bachelor of Arts Music
Winthrop University, Rock Hill SC