Stephanie I. Morales

adv2ge@r.postjobfree.com

**** ******** ***

Long Beach, CA 90810

Phone: 562-***-****

Objective:

A motivated individual with operation banking and compliance experience. Goal oriented team player with excellent communication, time management & organizational skills. Seeking an opportunity in a position where I can insert my previous experience and grow within the company for a long term career.

Employment:

05/2022- Present: Larry Flynt’s Lucky Lady Casino, LLC-Gardena, CA.

Surveillance Operator/Compliance Officer

*Oversee the analysis and development of gaming operations

*To guarantee compliance with Title 31 of the Bank Secrecy Act

*Assist U.S government agencies in detecting and preventing money laundering such as: keep records of cash purchases of negotiable instruments.

*File reports of cash transactions exceeding $10,000 (daily aggregate amount)

*Research, locate and investigate individuals through surveillance methods

*Investigate activities of its patron’s within the casino operations for suspicious activities, such as cheating and theft, abuse of casino privileges and monitor compliance with the rules, regulations and laws.

03/2017- 06/2019: Farmers & Merchants Bank –Lakewood, Ca.

Sr. Teller 1:

*Process teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night drop and correcting discrepancies

*Balance Automated Teller Machine, teller cash recyclers (TCR) totaling more than $100,000.00

*Process 30+ customer transactions per hour with ultimate attention to detail

*Build rapport with customers displaying friendly, attentive service in all transactions

*Assist in day to day operation duties

*Promoted from Teller to Sr. Teller 1

10/2015 -03/2017: Golden Media Company-Anaheim CA.

Customer Service Representative

* Provided cremation services for funeral home or crematorium

* Performed administrative tasks such as arranging services, answering calls, and creating records.

*Scheduled and confirmed clients appointments

*Updated customer files.

Education:

Carson High School Diploma

Skills:

Bilingual/Biliterate – English/Spanish

Demonstrate proficiency in basic computer applications such as Microsoft Word, Outlook & Excel

Excellent written and verbal communication skills

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