Customer Service Personal Assistant
Resume:
Crystal Piechocki
Grand Rapids, MI *****
****************@*****.***
Hard working, fast learner, strive to be the best i can. Looking for full time employment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager
Jersey Mike's - Kentwood, MI
January 2022 to January 2023
Hiring/firing, training, inventory, banking, ordering, payroll scheduling cleaning. Keeping store to high standards
General Manager
Burger King
March 2017 to January 2022
Hiring/firing, training, food safety, inspections, banking, ordering, cleaning, Manager
McDonald's - Grand Rapids, MI
March 2018 to September 2019
Training banking ordering inventory financials scheduling. Cleaning keeping store ran up to expectations and beyond Detail
Affordable Limousines
May 2017 to March 2018
Affordable Limo and Party Bus
Cleaning of limos and buses to be able to go out on new runs for up coming daily customers. Office Manager/Executive Assistant
Straight Arrow
April 2015 to January 2017
Accounts recevable/payable, quick books, write proposal's, payroll, ordering and purchasing materials, obtaining all needed licenses, meeting with homeowners. District Area Manager
MJ Raser and Assoc
September 2005 to October 2015
Over seeing the daily functions of several locations. Hiring/firing, training, inventory, keeping all standards up to date on daily basis, payroll, cleaning, food prep, keeping an upbeat atmosphere for customers to enjoy when they come in and receive repeat customer service. Manager
March 2009 to September 2011
Gill assoc (Subway)
customer service
Hiring
September 1988 to May 1992
09/1988 - 05/1992
Education
High school diploma
Skills
• Accounts Payable (10+ years)
• Kitchen Experience (6 years)
• Payroll (10+ years)
• Food Preparation (6 years)
• Food Production (6 years)
• QuickBooks (10+ years)
• Accounts Receivable (10+ years)
• Meal Preparation (6 years)
• Personal Assistant Experience (10+ years)
• Food Safety (10+ years)
• Human Resources (10+ years)
• Office Management (10+ years)
• Kitchen Management Experience (6 years)
• Purchasing (10+ years)
• Customer service
• Phone etiquette
• Financial concepts
• Analysis skills
• Communication skills
• Time management
• Organizational skills
• Restaurant experience
• Food management
• Management
• Accounting
• Computer literacy
• Supervising experience
• Inventory control
• Kitchen management
• Hospitality
• Serving
Certifications and Licenses
ServSafe certified
Driver's License
Food Handler Certification
Assessments
Office Manager — Proficient
November 2020
Scheduling and budgeting
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Office manager — Proficient
November 2020
Scheduling and budgeting
Full results: Proficient
Restaurant manager — Expert
December 2020
Managing restaurant staff and meeting customer expectations Full results: Expert
Customer service fit — Proficient
November 2020
Measures the traits that are important for success for customer service roles. Full results: Proficient
General manager (hospitality) — Proficient
January 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
November 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Accounting skills: Bookkeeping — Completed
November 2020
Calculating and determining the accuracy of financial data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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