Service Agent Administrative Assistant
Resume:
Yitawes Tadesse
Vancouver, WA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Research Analyst
Change Global Investments LLC - Camas, WA
April 2018 to Present
• Responsible for global emerging and frontier market research and team coordination.
• Responsible for company and industry research in the region of LATAM with a focus on fundamental research and investment analysis.
• Assist with company and industry research in the region of Central and Eastern Europe.
• Right-hand man to the founder and Managing Director. Associate II Investor Services
State Street Corporation - Boston, MA
September 2016 to April 2018
• Acted as a point of contact and escalation point for over 60+ clients
• Acted as an advisor for Global Markets Openings, Proxy-Voting POAs, and Tax reclaims.
• Led external and internal meetings to ensure effective and timely flow of critical information is passed onto relevant parties.
• Responsible for client on-boarding, conversions, deconversions, and global account openings
• Assisted clients in filling out all necessary documents
• Ensured all client need are met in a timely and professional manner Accounting and Reporting Specialist
BNY Mellon - Boston, MA
March 2016 to July 2016
• Completed financial statements and reported daily, quarterly, and monthly valuation for clients
• Processed Trades, In-kinds, incoming and outgoing wires
• Entered complex Journal entries, Fund share Outstanding, Dividend Accruals
• Verified Prices and Calculated the Net Asset Value for accounts daily
• Gathered and Processed Corporate Action/Direction Letters Budget & Administrative Assistant
Northeastern University Provost Research - Boston, MA September 2015 to March 2016
• Reviewed financial expenditures and reconciled monthly accounts per the Associate Director
• Assisted balancing monthly budgets for multiple accounts and maintained each account
• Created requisitions and submitted to procurement for approval using Banner Finance
• Completed accounting operations (accounts payable and receivable)
• Tracked account receivable payable invoices on excel spread sheet and assisted with account set-up
• Reviewed travel reimbursements and maintained records
• Performed administrative and operational duties as assigned within the division Finance Auditor Intern
Aramark Corporation - Boston, MA
June 2015 to September 2015
• Oversee concession stands inventory in relation to cash, credit and coupons collected
• Perform nightly inventory and revenue audit utilizing ARCS (Aramark’s reporting System)
• Reconcile inventory discrepancies for each Red Sox home games
• Collect daily cash and sales data from Macros, Aramark’s software programs, and spreadsheets
• Manage inventory and enter over/shorts data accurately into Microsoft Excel spread sheets
• Ensuring all paperwork for each stand is filled out properly and signed by stand managers
• Execute other tasks and projects as assigned
Market Research Analyst Team Leader
Suffolk University Yourbar Factory - Boston, MA
January 2015 to May 2015
• Managed a group of six students and structured research plan with weekly deadlines and meetings
• Defined and analyzed client's problem as well as competitive advantages
• Performed in-depth research and analyzed industry trends and competitive landscapes globally
• Identified distributors, competitors target markets, level of sales, and prices
• Implemented business level strategies using various models and framework
• Performed profitability analysis for three out of eighteen countries
• Recommended international expansion into six different countries
• Consulted the Chief Executive Officer bi-weekly
Business Development
Kandu Global Enterprise - Boston, MA
June 2012 to December 2014
• Created different revenue stream and assisted the CEO in altering business and marketing plan
• Implemented and oversaw growth strategy and operations for start-up
• Secured pharmaceutical products and supplements distribution channels in emerging markets
• Researched, contacted, and negotiated prices for potential markets
• Completed necessary documents and work orders according to international laws and regulations Guest Service Agent / Private Branch Exchange Operator Revere Hotel Boston Common - Boston, MA
June 2011 to September 2014
• Provided four-diamond guest experience while checking patrons in and out
• Offered assistance with issues and questions, acted as a "one-stop shop"
• Ensured that all inquiries were resolved, from directions to reservations with a follow-up when necessary
• Managed bank for customer conveniences and ensured shifts were closed out and balanced Education
Bachelor of Science Business Administration in Finance SUFFOLK UNIVERSITY - Boston, MA
2011 to 2015
Skills
• Proficient in Microsoft Office Suite programs, Bloomberg Terminal, StatPlus: MAC-Analyst Software, General Ledger & Peachtree, Macros, Banner Finance, ARCS, Micros Opera, and Social Media. Including, familiarity with CMS, GSP, WESTEP, and SaaS Languages
• English - Fluent
• Amharic - Fluent
Certifications and Licenses
Bloomberg Training Program in Foreign Exchange, Commodity, Equity, and Fixed Income Essentials
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