Service Representative Customer
Resume:
Mercedeez olguin
Hesperia, CA *****
*******************@*****.***
Reliable professional, I take pride in providing excellent customer service and creating memorable dining experiences for restaurant guests.
Authorized to work in the US for any employer
Work Experience
Server/Hostess
Old Homestead Steakhouse - Blanding, UT
January 2021 to October 2021
• Weekdays- 3:30 pm; prepare for dinner shift, restock salad bar, prepare and restock server station in the kitchen. Clean and close restaurant at the end of the night.
• Saturdays- 3 pm; open restaurant, set up salad bar and make salads as necessary. Clean and close restaurant at the end of the night; count money teal, help with paperwork etc.
• OTHER DUTIES INCLUDE
• Practiced thorough communication with kitchen staff to deliver prompt and correct food to guests in a timely manner.
• Seated guests and made the first greeting promptly after being seated to welcome them, answer questions about the menu, and make unique recommendations according to guests needs.
• Buss tables and seat next guests with adequacy
• Close and clean restaurant at end of the night
Cashier
Circle K - Phoenix, AZ
March 2019 to September 2019
Responsibilities of my position as a customer service representative:
• Counted money in cash drawers at beginning and ending of shifts to maintain accuracy
• Stocked tagged and displayed merchandise according to instructions from management.
• Checked personal identifications during alcohol and Tabasco sales.
• Responded promptly to requests for assistance, spills, and customer inquiries. Server/cashier
Patio Diner - Blanding, UT
July 2018 to January 2019
Responsibilities for my role as a server and cashier:
• Worked with POS system to place orders and manage bills.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining and work areas clean.
• Carried out complete opening, closing and shift change duties to keep restaurant running efficiently and teams ready to meet customer needs.
cashier/cook
Maverick
July 2017 to July 2018
Responsibilities as a cashier and cook
• Conducted inventory counts by counting all merchandise and adding to computer system
• Used POS system for cash, check, and card transactions.
• Dropped cash consistently throughout shift to maintain small amounts of money in cash teals.
• Kept products stocked, faced, and shelves organized and free of misplaced items and trash. cashier/server
Schlotskeys
December 2016 to July 2017
Responsibilities as a team member of schlotskeys.
• Worked with POS system to process orders and send them to kitchen staff for preparation.
• Maintained clean dining areas to uphold cleanliness standards. Education
High school or equivalent
Skills
• Good with people, efficient, prompt worker, organized,
• Customer Service
• Team Member
• Food Service
• Serving Experience
• Cashiering
• POS
• Restaurant experience
• Hotel experience
Certifications and Licenses
Food Handler
Assessments
Customer Focus & Orientation — Highly Proficient
April 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Receptionist — Proficient
November 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Work Style: Reliability — Familiar
March 2020
Tendency to be dependable and come to work
Full results: Familiar
Sales: Influence & Negotiation — Familiar
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Basic Computer Skills: PC — Familiar
November 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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