Transportation Associate Front Desk
Resume:
Kristina McBride
Waterloo, IA *****
************@*****.***
Work Experience
Front desk receptionist
Cedar Falls, IA
June 2021 to Present
Check patients in and out. Prepare charts for our next day patients. Make, cancel, reschedule appointments. Verify demographics upon check in, verify insurance and eligibility. Answer multi phone line. Provide exceptional customer services.
Marketing Coordinator
Next Level Property Management - Waterloo, IA
March 2021 to Present
I post new property available for rent, call back or reply to emails any person who is inquiring on a property to rent. I schedule appointments for me to show properties. I do the signing of leases. Bail Bond Agent
Lederman's Bail Bond - Waterloo, IA
March 2019 to Present
Ask and enter correct information into the data system to create a bond card, update any information on a bonds card. Collect fee for the bond, take payment or send money through Western Iowa for cash bonds. File paper work, check ICIS, Assessment and Iowa Clerks Online. Prepare agents to meet the idem at the jail.
Front Desk Receptionist
Lederman's Bail Bond - Cedar Falls, IA
March 2021 to August 2022
Check in and checked out guest. Made reservations. Prepare breakfast for our guest, laundry. Provide excellent customer service. Maintained a clean, inviting atmosphere. Adult scheduler
Lederman's Bail Bond - Waterloo, IA
October 2020 to January 2021
Answered multi phone line, scheduled and canceled appointments, verified demographics, complete recall appointments, Continuously check vm for messages. Send electronically messages for triage nurses or providers.
Front Desk Associate
Mauer Eye Center - Waterloo, IA
May 2017 to August 2020
May 2017 to August 17,2020
Collected co-pay, fitting fee and payments, processed all financial data and provided receipts and change to customers. Communicated directly with doctors and other docto offices via telephone, fax, and email. Verify eligibility with website or insurance customer service Coordinated between billing department and customers to resolve problems. Entered data promptly and efficiently with limited error rate. Verify, update, or input all demographics upon checking in. Receptionist / Medical Records clerk
Parkview / North Crest - Waterloo, IA
October 2008 to June 2017
Coordinated travel accommodations for staff with outings and residents appointments. Hire and schedule for transportation associate. Kept reception area clean and neat to give positive impression. Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Give tours of our facility to familie. Managed office inventory by restocking supplies and placing purchase orders to obtain ample stock. Sorted, received and distributed mail correspondence between departments and personnel. Organize medical charts for doctors. Help assist doctors doing rounds and getting residents ready for the doctor.
Skills
• Medical Records (5 years)
• Medical Terminology
• Insurance Verification (10+ years)
• Medical Office Experience (10+ years)
• Patient Care
• HIPAA (10+ years)
• Medical Receptionist (10+ years)
• Medical Scheduling (2 years)
• Multi-line Phone Systems (10+ years)
• East High School
• Waterloo, IA GPA 3.5 I went out for volleyball, swim team, wrestling and football cheerleader, chorus n band.
• Data Entry
• Office Administration
• Office Management
• Phone Etiquette (10+ years)
• Epic
• Front desk (10+ years)
• Customer service
• ICD-10
• Social Media Management
• Personal Assistant Experience
• Clerical Experience
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