Customer Service
Resume:
Hiliary L. Saxon
Bel Air, Maryland 21014
*************@*****.***
GOAL:
To obtain a position allowing me to use my strengths and knowledge.
SKILLS & ABILITIES:
Excellent Interpersonal Skills
Computer Literate
Dependable
Punctual
Proactive
Reliable
Responsible
Positive Attitude
Multi-Tasking & Prioritization
Cash Handling Experience
Knowledgeable in:
Microsoft Word, Access, Excel, & PowerPoint Outlook Internet
Typing speed of approximately 40 words per minute
WORK EXPERIENCE:
Cashier/Customer Service/Customer Service Manager
Wal-Mart - Aberdeen, MD - June 2009 to March 2020
Responsibilities:
Responsible for operating the cash register and providing customer service. Wal-Mart associates meet and greet customers, ring up purchases, handle returns and refunds, and answer questions about products, services and merchandise. In addition to helping customers, Wal-Mart sales associates help maintain store appearance to provide an exceptional shopping experience for its customers.
Manage front end associates. Lead associates to help provide a pleasant shopping experience and store visit.
June 2007 to November 2009
Office Assistant
MBA Mortgage Services Inc.
Bel Air, Maryland 21014
Perform office administration tasks including answering phones, taking messages, copying, filing, and faxing. Managed expenses and computer files. Compiling data for rate sheets.
May 2006 to November 2006
Guest Services Team Associate
Target - Bel Air, Maryland
Operated cash register to total customer purchases. Collected payment in the form of cash, credit, Debit, and checks. Served at Customer Service/Guest Relations desk answering questions and assisting with exchanges and refunds. Worked on sales floor to assist customers locate merchandise and answer questions. Cleaned and straightened displays to maintain professional and attractive appearance of store merchandise.
References Furnished Upon Request
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