Dental Assistant Front Desk
Resume:
Allison Paige Franks
Dyersburg, TN *****
******************@******.***
Work Experience
Assistant Kennel Manager
Big Fluffy Dog Rescue - La Vergne, TN
October 2018 to March 2020
Extremely passionate about animals. I truly enjoy being each dog’s advocate for their health and well- being and especially finding their forever homes.
Big Fluffy Dog Rescue
I began as a kennel tech (meaning taking them out and cleaning their runs, feeding, enrichment, etc). Then I became Assistant
Kennel Manager. My duties then were as follows:
• supervised 20-30 people
• Made daily/weekly schedules for each staff member
• Posted daily/weekly updates for each dog according to each workers experience with that dog during their shift
• Responsible for all building maintenance
• Administered initial and routine vaccines
• Made records of each dogs medications (if needed) and distributed them as directed by the veterinarians
• Entered data on every single dog (consistently between 100 to 150 dogs at any given time) into a Drive System the moment they arrived. (Their approximate age, weight, coat color, their background if it was provided, etc)
• Completed many transports of dogs to foster and forever homes to Connecticut, the surrounding areas and everywhere in between.
Registered Dental Assistant (RDA)
Lane Dentistry - Murfreesboro, TN
October 2014 to January 2017
When I wasn't working chairside with the dentist I was running the Front Desk Operations. This is a list of my skills
• Ordering and maintaining all dental supplies for the office.
• Responsible for completing all patient's notes from the procedures I assisted with.
• Running dental insurance claims and entering all payments made by the patient and insurance companies based on EOBs. Noting if there was a remaining balance.
• Ran payroll through Quickbooks
• Scheduling patients according to the procedure and the allotted amount time in the schedule daily.
• Making sure sterilization is still up to par while busy Registered Dental Assistant
Interfaith Dental Clinic of Rutherford County - Murfreesboro, TN January 2013 to October 2014
Responsibilities
• Worked chairside assisting staff dentists and numerous volunteer dentists during a variety of procedures including resin/amalgam restorations, crown and bridge, root canals, extractions (surgical and non-surgical), alginate impressions, denture adjustments, wax bite rims and tooth try-ins.
• Exposed to many different techniques due to working with a large number of volunteer dentists and was able to quickly adapt to each style.
• Responsible for all ordering of dental supplies and maintaining stock. Effectively cut clinic costs by researching the most competitive prices for all dental supplies.
• Executed general dental laboratory functions, including pouring impressions, trimming models and writing case instructions for laboratory prescriptions.
• Exposed and processed dental X-rays; maintained patient records and lab equipment; charted and created treatment plans; sterilized instruments; assisted office manager with patient scheduling and posting of payments. Also proficient with Dentrix software.
• Educated patients on oral health and habits and effectively provided patients with appropriate oral hygiene strategies to maintain dental health.
• Maintained a clean, and joyful environment ensuring each patient received a positive dental experience.
Skills Used
• Alginate impressions
• Digital/Automatic radiographs
• Instrument sterilization
• Fluoride and Sealant applications
• Fabricating and cementing temporary crowns and bridges
• Vacuum formed custom trays
• Treatment planning
• Ordering dental supplies and maintaining stock
• Preparing and maintaining instruments, equipment and materials for all dental procedures
• Scheduling/Referrals
• Dentrix
• Dexis
• MS-Office and MS-Excel
• Dental terminology
Dental Assistant/Externship
Interfaith Dental Clinic of Rutherford County - Murfreesboro, TN October 2012 to December 2012
• Completed 160 hour externship at Interfaith Dental Clinic.
• Completed dental assisting program with a 4.0 GPA. Secretary/Eligibility Assistant/Eligibility Counselor (caseworker) Dept. of Human Services of Rutherford County - Murfreesboro, TN March 2004 to March 2012
Murfreesboro, TN
March 2004 to March 2012
• General administrative duties including: receiving approximately 400-500 incoming calls daily and reviewing approximately 250 daily applications
• Analyzed information in order to accurately solve problems
• Managed a caseload of approximately 1500 people and their families Education
Diploma in Dental Assisting Program
Remington College - Nashville, TN
2012 to 2012
High school diploma or GED
Skills
• Alginate impressions
• Digital/Automatic radiographs
• Instrument sterilization
• Fluoride and Sealant applications
• Fabricating and cementing temporary crowns and bridges
• Vacuum formed custom trays
• Treatment planning
• Ordering dental supplies and maintaining stock
• Preparing and maintaining instruments, equipment and materials for all dental procedures
• Scheduling/Referrals
• Dentrix
• Dexis
• MS-Office and MS-Excel
• Dental terminology
• Dental Assisting
• Chairside Assisting
• Dental Receptionist
• Laboratory Experience
• Medical Imaging
• Infection Control Training
• HIPAA
• Medical Scheduling
• Kennel Experience
• Management
• Medical Billing
• Insurance Verification
• Medical Records
• Front Desk
• Animal Care
• English
• Medical Office Experience
• Computer Skills
• Anatomy Knowledge
• Medical Terminology
• Vital Signs
• Phone Etiquette
• Human resources
Certifications and Licenses
X-Ray Certification
Nitrous Oxide Certification
Registered Dental Assistant
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